Wellcome is the largest and longest established supermarket brand in Hong Kong with an extensive network of over 280 stores. Wellcome is committed to providing one-stop shopping convenience to customers through quality products at competitive prices and friendly service to serve the needs of different customers. We welcome applications from high calibre candidates to join our expanding team.

Is this your next challenge in loss prevention?

Partner with store, operations team and collaborators to prevent theft and reduce shrinkage
Response to store crime, emergency, internal fraud, and LP incidents of assigned jurisdiction
Conduct daily anti-crime operations (include CCTV capturing, study shrinkage report, culprits matching, intelligence collection, known theft items analysis, security alarm & CCTV checking)
In-charge of fraud investigation and report submission
Partner with project, FM, and vendor in responsible for store security system design and setting
Assist in preparing store communication whenever incidents occurred
Regular store visit, perform checking and attend meeting to deliver LP message to strengthen store LP awareness
Work with Law enforcement for crime prevention, including reply court warrant, share theft intelligence
Assist in coordinating incidents reports and register to master incident file.
As a store key contact, handle all inquiries calls from store and relevant external parties
Required to work shift duties and timely response for day and night emergency
Complete all tasks assigned

Do you have experience in loss prevention?

F. 5 or above
Holder of Security Personnel Permit
High degree of integrity
2 years’ security or loss prevention experience in retail business would be an advantage
Good initiative, partnership, and interpersonal skill
Able to work independently, good time management and complete tasks within timeline
Proactive, well organized, able to handle multi-tasks
Proficient in MS Outlook, Word, Excel, PowerPoint, Teams
Good command of spoken and written both in English and Chinese
Need to work in stores and Store Support Centre

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website:

Issued by The Dairy Farm Company, Limited

Loss Prevention Officer