...stinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position plays a ke... ...ations to Customer Support Management team for improvements in operational effectiveness and customer satisfaction
Carry out ad-hoc du...
... global alliance whose combined network serves over 750 destinations worldwide. Reports to: Crew Operations Executive
Department: Flight Operations (FOP)
To support the deployment of flight crew and cabin crew within Cathay and Air Hong Kong.
This is an entry...
...tinations worldwide. Role Introduction
Reports to: Service Operations Manager
Department: Information Technology (IMT)
This rol... ...d procedures. Have aptitude for picking up new technologies to support the end to end Lifecycle for improvement and increase efficien...
HKD 20k - HKD 25k per month
...e computer system when receive whatsapp notification (e.g. Octopus machine, QR code scanner, A4 scanner)
Provide onsite end user support including back office on IT related devices troubleshooting, resolve incidents and perform maintenance
Job Requirement:
F.5 ...
... flights, SMSs, emails and/or letters to customers)
Work with the Digital Experience, Brand, Insights and Marketing and Customer Support teams to ensure communications are sent as needed to the right sets of customers promptly
Ensure case records are properly crea...
...combined network serves over 750 destinations worldwide. Reports To: Partnership Operations Manager
Department: Customer Relationship & Retail (CRR)
To provide operational support to Non-air Mileage Sales Partnerships team. This role involves managing various ta...
...ubsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 36... ...neer, your major job duties will include:
Conduct technical supports, fault finding, assist the implementation of improvement solut...
HKD 16k - HKD 18k per month
Sidefame Limited 西彥有限公司 於1987年成立，是 Fenix Group 旗下的附屬公司。通過合資及特許經營，西彥有限公司的零售網路遍佈全球，致力網羅一系列時裝及生活品牌，其中包括 45R、ANTEPRIMA、ANTEPRIMA WIREBAG、ANTEPRIMA MISTO、ATSURO TAYAMA、COCKTAIL、MARIMEKKO 及 THE LITTLE SHOP。
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北歐芬蘭的家品及服飾設計品牌 Marimekko 以其「...
Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides vis...
Reports To: Assistant Manager Flight Dispatch (Operations)
To supervise flight planning and Dispatch duties in accordance with Compa... ...ifts and for subsequent evaluation by senior management.
To support Flight Dispatch management in the daily administration of the ...
...es and external stakeholders.
This role is accomplished by supporting and providing inputs to projects on, for example:
Standard... ...dered for junior role
~ Ability to multi-task between daily operations and project initiatives in a fast-paced environment
~ Abili...
...ewing and updating the company's climate-related policies and supporting other initiatives from other teams on SAF as well as capturin... ...licy development in HK and overseas as well as other aircraft operation related environmental policies such as carbon market, aircraf...
...ess framework, business rules and role category
Prepare and support business case
Maintain regular and timely communications wi... ... such as Java, MySQL, Redis and MongoDB.
Implementation and operation of reference architecture, resources and services on Public Cl...
...lities platforms to web and mobile application development.
Support CI/CD and hybrid cloud container platforms to deliver high ava... ...d scalability platforms for business needs.
Ensure seamless operations of DevOps CI/CD platforms for application development includin...
...hile the end to end experience is also cohesive. You will also support any branded digital experience validation on request in other ... ... is a plus
~ Business knowledge and understanding of airline operations is an advantage
~ Strong analytical skills and able to work ...
... Customer Care
The job holder is primarily accountable for supporting the Customer Support Manager Process Improvements to identify... ...ments on minimising customer issues; therefore increasing the operational effectiveness, efficiency and responsiveness of the Customer ...
...lable at Cathay and working with the COE and business units to support analysis and insights on employee lifecycle, from hire-to-reti... ...s
Bachelor degree in Human Resources, Business, Statistics, Operational Research, Data Science or Psychology with a focus on research ...
...rtment : PLN - Planning
The job holder is responsible for supporting the Passenger Network Manager in evaluating and refining the ... ...inate with colleagues in PLN and other departments to address operational issues in routing, timing, crew pattern and maintenance sched...
...s at Citygate Outlets in Tung Chung. Major duties include handling inquiries and complaints at information counter, providing operation support for loyalty programme and participating in various promotional activities.
Together with creativity, integrity and passion,...
...750 destinations worldwide. Reports To: Flight Deck Services Supervisor
Department: Flight Operations (FOP)
Perform the works assigned timely and efficiently to support the safe and smooth flight operations for 24/7.
Key Responsibilities • Provide courier servi...
...t Cathay Cargo
From its origins as a small regional freight operator established in 1946, Cathay Pacific Airways has grown to becom... ...tion and System Planning
Department: Cargo Digital (CDT)
Support the Cargo Digital Manager, Transformation to analyse the needs...
...t Manager Galley Loading Planning
The position will provide support to galley packing and loading specifications, including space,... ...aterers and all parties concerned to warrant an overall smooth operations. At the same time, complying with all local and international ...
...nd conversion rate improvements across our digital channels
Support conversion rate optimization (CRO) strategies and execution ac... ...h teams
An understanding of airline services and products & operation flows is preferred
Fluent in Cantonese, English & ideally M...
HKD 16k - HKD 20k per month
...ees and external stakeholders.
This role is accomplished by supporting and providing inputs to projects on, for example:
Standard... ...stration advantageous
~ Ability to multi-task between daily operations and project initiatives in a fast paced environment
~ Abili...
...lity for individual risks)
Building IT risk awareness amongst staff by providing support and training within the company
Work closely with extended teams in like security operations and assurances to provide necessary support in risk assessments and required guida...
...ance whose combined network serves over 750 destinations worldwide. Reports To: Assistant Manager Group Safety and Operational Risk Management - Support Services
Department: Group Safety & Operational Risk Mgt
To maintain the daily operation of the CX City ID O...
...lementation of the sourcing strategies for catering and lounge operations services in Hong Kong and the outports
# managing the suppli... ...he category manager in both catering and lounge categories.
Support the Procurement Manager in the development and implementation ...
...rs to help develop deliver a seamless customer experience that supports our vision to be one of the the world’s leading service brands... ...similar
An understanding of airline services and products & operation flows is preferred
Good written and oral communication skil...
...ion.
Employee Services Lead is expected to manage the daily operations and improvement initiatives on a 50-50 time-allocation basis. ... ...ery resolution and case managing complex queries
# Coach and support the teams in ensuring the employee services processes are in a...
...at services procured reflect the best ROI for the business.
Support the category manager in the effective implementation and deliv... ...and contract management.
Knowledge of airport economics and operating models and/or ground operations is an asset..
Strong negoti...