Search Results: 87 vacancies
...tinations worldwide. Reports: Global Business Services Manager / Assistant Manager
Department: Glo... ... and escalate potential serious operational and customer issues
# Act as escalation point for Associate Executive / Executive, assisting with query resolution an...
...er 750 destinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position pl... ...est customers and restore their confidence in our products and services.
Key Responsibilities:
Handle both verbal and written cu...
HKD 16k - HKD 20k per month
... serves over 750 destinations worldwide. Reports to: Employee Services Lead
Departments: GBS - Global Business Services
GBS wi... ...ent manner
Establish a positive rapport with colleagues and customers and to ensure information is communicated clearly and appropri...
...ldwide. Role Introduction
Reports To: Head of Customer Journey Transformation
Department: Airport Service Delivery (ASD)
This position will help ensure ... ...ivities are aligned with the recovery plan and to execute proactive service recovery plan whenever possible...
...oal of becoming one of the world’s great service brands, known for great digital experien... ...our digital assets that entices traffic, customer experience and conversion.
Key Respon... ...ons, develop hypotheses, plan A/B tests, execute and analyse results into informed busine...
...ant Manager Payroll Accounting
Department: Global Business Services (GBS)
GBS will be Cathay Pacific's trusted partner in establ... ...with business units along the Hire to Retire stream
Support Customer Services by providing FAQs and transcripts on general enquirie...
...also a founding member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Report to : Customer Insights Manager
Department : Brand, Insights & Marketing Communications (BIM)
This position is designed for improving custo...
...lliance whose combined network serves over 750 destinations worldwide. Reports To: Assistant Marketing Manager
The Marketing Executive is accountable for producing and delivering world class marketing solutions for the Cathay programme and the partners. The role i...
...ns worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service Delivery (ASD)
The jobholder will be responsi... ...ivery of proper service recovery
Prepare and execute urgent customer communications to passengers (e...
... 750 destinations worldwide. Role Introduction
Reports to: Service Operations Manager
Department: Information Technology (IMT)... ...TSM to achieve continuous improvement on Service stability and customer satisfaction.
Drive user and service experience improvement...
...ce reporting and monitoring to join our team and help Cathay to deliver on our ambitious goal of becoming one of the world’s great service brands, known for great digital experiences.
In this role you will work with our digital experience product team on the digital...
...Manager Group Safety and Operational Risk Management - Support Services
Department: Group Safety & Operational Risk Mgt
To main... ...d written English and Chinese.
Good interpersonal skill and customer focus when delivering service.
Proficiency in MS Office inc...
...nt: Digital Experience (DEX)
The job holder will act as the eCommerce product owner ensuring initiatives, deliveries can improve customer experience and fit into Cathay’s digital product portfolio.
Key Responsibilities
Act as eCommerce product owner and responsi...
... Marketing Communications (BIM)
The Acquisition & Engagement Executive is responsible for acquiring and activating members. Working w... .... Design and execute the member acquisition campaigns for our customer relationship programme through air and non-air channels. Set c...
... Role Introduction
Reports to: IT Procurement Manager – IT Services
Department: APD - Procurement & Aircraft Trading
As an ... ...team that is dedicated to providing exceptional service to our customers. Don't miss this chance to take your career to new heights and...
...ing member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports To: Flight Deck Services Supervisor
Department: Flight Operations (FOP)
Perform the works assigned timely and efficiently to support the safe and smoo...
... brand and products
Provide excellent customer experience and build strong customer rel... ...nd minimum 1 year experience in Retail / Service industry
Possess excellent communicat... ...ith more experience may be considered as Senior Sales Associate
Interested parties pl...
...obal alliance whose combined network serves over 750 destinations worldwide. Role Introduction
Reports to: Airports and Ground Services Procurement Manager
Department: Procurement & Aircraft Trading (APD)
The Assistant Manager , Airport & Ground Services Procur...
... Assistant Manager Talent Acquisition – Service Delivery
Department: People (PPL)
... ...also accountable for contributing to the execution of a signature Cathay Pacific candidate ... ...igh drive, attention to detail
Strong customer service skills
Excellent time managem...
...sire a unique, high end product and associated service levels.
The Hotel comprises 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar and r... ...ll also be considered
Pleasant personality, customer-oriented with good communication and interpers...
