SW8590 |20 Dec 2023 IT Service Desk Support
Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system.
Account admin required.
Coordinate with internal and external parties.
Assist in performing any ot...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead
Lead the team to provide 1st level IT support including desktop related technical assistance via phone, email and in person
Maintain end-user computing operation and service delivery channe...
Swing Consulting Ltd.
Hong Kong Island
5 days ago
Service Desk Manager (Financial Industry)
Client Description
Global corporate finance company
Job Description
• Be a Subject... ...sed on best practices ensuring MACD and Change Management and supporting BAU activities
• Collaborate closely with other teams to fa...
Classy Wheeler Limited
Hong Kong Island
2 days ago
Service Delivery Manager (System Infrastructure and Desk-side)
Client Description
Company: This company is a renowned telecommunications and digital se... ...blem, and vendor management.
• Experienced in IT support, system administration, and networking.
• Famili...
Classy Wheeler Limited
Hong Kong Island
1 day ago
Senior Recruitment Consultant- HR Desk (FS Market)
Save job
As a Senior Recruitm... ...iever to work closely with our Financial Services clients, developing positive, constructi... ...mentoring less experienced colleagues
Support your manager in identifying team and ind...
Rober Walters Hong Kong
Hong Kong Island
4 days ago
Our client is seeking for multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different project... ...s:
High Diploma holder in Computer Studies, Information Services or related disciplines;
Minimum 1-2 years relevant experi...
E.C.Fix Technology Ltd.
Hong Kong Island
5 days ago
Work closely with different teams to enhance existing platform
Ensure third party follow all the corporate standards
Work closely with vendor
Assist in ad hoc projects and programming works when requirement.
Bachelor's degree or above in Computer Science, I...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
SW8085 |27 Nov 2020 Technical Support Engineer
Provide technical support, incident handling and service improvement services and advice to client on system components of the system
Perform installation, configuration, administration and troubleshooting
Handle...
Swing Consulting Ltd.
Hong Kong Island
5 days ago
...perating procedures.
• Provides Tier 1 support for desktops, laptops, Windows servers, ... ...Ability to continuingly improve the Help Desk and other day-to-day processes.
• Abil... ...with support of AD, TCP/IP, DNS and DHCP services.
• Experience with support of Hyper-V,...
Classy Wheeler Limited
Hong Kong Island
5 days ago
...level position. Under general supervision, performs laboratory support functions such as preparing sample breakdown list and workshee... ...s. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that ...
UL, LLC
Hong Kong Island
3 days ago
SW9597 |24 Dec 2018 Middleware Support Specialist
Maintain Middleware Messaging products and services and support client applications
Develop, document, and implement procedures for Middleware Messaging products support
Develop growth plans to ensure that th...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
...erly manner
• All the actions taken must be updated to the IT Service Management system.
• Adhere to SMC Security Policy
• Design... ... logged with the IT Service Management system
• Call relevant support according to the nature of the incidents
• All the actions ta...
Classy Wheeler Limited
Hong Kong Island
2 days ago
SW8588 |11 Dec 2023 Helpdesk Support Engineer
Provide frontline helpdesk support on IT-related issues through omni-channel. and lo... ... related discipline.
One year working experience in customer service area in IT field is preferable.
Prior experience in providin...
Swing Consulting Ltd.
Hong Kong Island
5 days ago
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred...
Classy Wheeler Limited
Hong Kong Island
2 days ago
SW9859 |03 Sep 2019 System Support Engineer
Perform server administration including system setup, backup & restore and upgrades
Responsible for system troubleshooting and performance tuning
Install new software releases, evaluate and install patches and reso...
Swing Consulting Ltd.
Hong Kong Island
2 days ago
Dedicated resource to provide IT support for all VIP users of customer in Head office .
Support all kinds of incidents reported by ... ...ff of customer until issue resolved.
Fulfill all kinds of IT service requests raised by VIP staff of customer.
Preparation, rehea...
E.C.Fix Technology Ltd.
Hong Kong Island
5 days ago
Leading IT&T services company in Hong Kong
Job Description
• Perform the system and jobs monitoring
• Provide technical support services to internal users & external customers
• Respo... ...eck
• Handle the hotline, service desk services and problem escalation
•...
Classy Wheeler Limited
Hong Kong Island
2 days ago
...Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, sof... ...etail Pro
• Experience in managing IT Help Desk with HK, Mainland China offices
• Experien...
Classy Wheeler Limited
Hong Kong Island
1 day ago
SW9581 |30 Nov 2018 Project Support specialist
IT projects coordination and management
Coordinate and monitor the project progress
Meetings arrangement / scheduling
Work with different stakeholders, internal and external parties on the arrangement, schedu...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
Client Description
A leading creative event agency with business across APAC region
Job Description
Liaise with internal & external parties regarding budget, timeframes & project requirements
Determine quality control standard & oversee production process
...
Classy Wheeler Limited
Hong Kong Island
2 days ago
Head of Sales (General Trade / Food Services)
Job Title: Head of Sales (General Trade / Food Services)
About Our Client
Our client is a renowned FMCG group with a strong presence in the Greater Bay Area. The group has successfully marketed and distributed its s...
KOS International
Hong Kong Island
3 days ago
~ Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services
~ Prepare reports on data trends and patterns
~ Perform in-depth analysis to provide proactive insights on trending, id...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
...sumer product brand
Job Description
• Reporting to the Information Technology Director
• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
• Monitor and perform health check to the system and network
• Assist in insta...
Classy Wheeler Limited
Hong Kong Island
1 day ago
SW9316 |26 May 2017 Desktop Support Engineer (bank)
Responsible for the end-user support
Installation / removal / change of sof... ...are and software troubleshooting
Follow-up with other agreed service providers and hardware/software supplier on maintenance of such...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support)
Provide on-site technical support for both software and hardware to VIP... ...pport experience
~ Experience in delivering Superior Customer Service experience preferably with of bank is an advantage
~ Ability ...
Swing Consulting Ltd.
Hong Kong Island
2 days ago
SW9516 |06 Aug 2018 IT Support Specialist
Provide immediate end-user support and trouble shooting on IT applications
Maintain hardware and software asset management
Provide PC Hardware & Software installation
~ Diploma or Higher Diploma in Computer Sci...
Swing Consulting Ltd.
Hong Kong Island
3 days ago
SW9739 |22 Mar 2019 Technical Support Specialist
Provide IT support to end-user including PC, core applications and email system
Troubleshoot hardware, software, networking and configuration problems in PCs, notebooks and network printers
General System and ...
Swing Consulting Ltd.
Hong Kong Island
5 days ago
SW8559 |25 Sep 2023 Deskside Support Engineer
Provide helpdesk and technical support for internal users on: Desktop hardware, Software, MS Windows, Office, Outlook and networking.
Setup and configure desktop or networking devices and provide technical support. ...
Swing Consulting Ltd.
Hong Kong Island
2 days ago
SW9317 |26 May 2017 Helpdesk / Desktop Support Engineer (Retail)
Responsible for the end-user support on Windows OS and applicatio... ...ware, PC software and network troubleshooting
Follow-up with service providers and hardware/software supplier on maintenance of such...
Swing Consulting Ltd.
Hong Kong Island
5 days ago
~L1 & L2 Support, System Support
~Good in communication, willing to learn
About Our Client
Our client is a Hong Kong-based man... ...peration.
~Evaluate, plan, and implement new IT solutions and services, as well as upgrades to existing systems.
~Prepare comprehens...