Search Results: 82 vacancies
...ered software application.
Key Responsibilities
Analyse requirements and assess detailed solutions options from a system perspective
Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be de...
...estinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position plays a key... ...ord customer feedback in the Customer Feedback and Compensation System in an accurate manner
Accountable for effective use of servi...
... Digital Experience, Brand, Insights and Marketing and Customer Support teams to ensure communications are sent as needed to the right ... ...ords are properly created in Customer Feedback and Compensation System
Ensure service recovery is accurately fulfilled
Support d...
...ications; in the Customer and Lifestyle business domain areas
Participate in all aspects of solution design, implementation and support including Integrated Data Hub (IOD) data modelling, and Extract/Transform/Load (ETL) data integration as primary focus; as well as...
...ings.
The Programme Value Optimisation team is responsible to support the development of Asia Miles in becoming the most desirable pr... ...ns within the Customer Lifestyle division.
The Programme Data Analyst supports the monitoring, forecasting & optimisation of key loya...
HKD 35k - HKD 45k per month
...proach us to find a right job!
Job Duties:
Perform regular system updates, patches, and upgrades.
Monitor system performance a... ...hnical assistance to end-users, including hardware and software support.
Respond to and resolve IT support tickets and service reque...
... Reports to: Manager – WFM and Continuous Improvement
Department: Customer Care (CCD)
The Customer Contact Sr. Command Center Analyst will play a critical role in managing the Global Command centre with a view to deliver Service levels and driving real time action...
...tant Manager Cabin Crew Service Excellence (FA)
Department: Inflight Service Delivery (ISD)
The job holder is responsible for supporting the day-to-day Cabin Crew Service Excellence Team administration and operations, with a stronger focus in engagement programme. T...
... a crucial role in the transformation project for Crew Control System replacement. The Subject Matter Expert (SME) will serve as the... ...ke holders to ensure that all Cathay process /requirements are supported by the new solution design.
Requirements
Tertiary educat...
...ineer, your major job duties will include:
Conduct technical supports, fault finding, assist the implementation of improvement soluti... ...f all Electrical and Electronic (EE) equipment in the Cable Car System
Coordinate and work with different parties in carrying out a...
... diagrams, etc.
Ensure compliance and support existing and future Software Development... ...el 3 incident supports for in-production systems and manage end user expectations.
Wor... ...l trends.
Provide mentoring to system analysts and promote knowledge sharing on analysi...
...to five areas:
Business Engagement
Support pre-project consulting for a portfolio p... ...ion
Work closely with the developers, analyst and architects to architect and develop ... ...ited to:
~ Software development
~ System analysis
~ Business analysis
~ Solut...
...rstands how and how well the business is supported by the IT product or applications in the... ...Provide an escalation point for solution analysts in order to deliver business solutions t... ...evelop new approaches to improve overall system design and/or streamline delivery of pro...
...ent operational and managerial role of IT Incident Management / System Change and Service Transition Management / Problem Management a... ...ed procedures. Have aptitude for picking up new technologies to support the end to end Lifecycle for improvement and increase efficienc...
...ctiveness of the Company’s risk management and internal control systems;
Drives/promotes the vision of Group Internal Audit through ... ...internal audit work is required. Providing thorough analysis to support the development of the annual internal audit plan;
Driving c...
...rship management in HK and oeverseas, and developing SAF accounting system. Additionally, the manager also is responsible for reviewing and updating the company's climate-related policies and supporting other initiatives from other teams on SAF as well as capturing oppp...
...internal and external CCD teams to provide sufficient guidance, support and monitoring on day to day questions and issues related to QA... ...QA related activities, propose any enhancement in processes and systems opportunities to Channel Experience Lead
Responsible for mai...
...hifts and for subsequent evaluation by senior management.
To support Flight Dispatch management in the daily administration of the s... ...PACIFIC Flight Operations.
Good knowledge of Flight Planning system operation, database administration and policy setting.
Good ...
...thoring tools.
Key Responsibilities
Work with and provide support to teams within Cathay Academy as well as the divisional stakeh... ... and vendors, and coordinate with internal teams to resolve any system-related issues
Develop effective and engaging storyboards, v...
...er is responsible for coordinating and providing administrative support for the implementation of Occupational Health related services ... ...shortfall deductions/amendments, co-pay and medical loans in HR system.
Drive results of Medical Services Improvement initiatives. ...
