Job Summary:

5-day week at Hong Kong Disneyland Resort:

When operational and business needs allow, our full time Cast Members / employees will be scheduled two days off per week.

Our guests always notice how in-character and professional our performers and operations Cast appear. When you look good, you feel good! Come and be part of the team that gives everyone confidence to deliver the magic.

Responsibilities:

Create and maintain costume style records annually in the GUS+ system for Gus/Yunique Entertainment, enabling the team to input attributes an complete the costume setup process
Manage and maintain costume sizing data to ensure accurate fit and performance readiness for Gus/Yunique Entertainment productions
Support the implementation and ongoing enhancements of costuming operations applications, including but not limited to assisting with data migration, conducting UAT testing and participating system upgrades and project meetings as required
Maintain and regularly update the Costume Search Engine to support entertainment operational planning and reporting
Perform data standardization in GUS+ by aligning garment naming conventions for consistency, usability, and data quality
Maintain and update user guides and system documentation (e.g., for GUS+, RFID handhelds, LockerGM) to ensure correct and consistent usage by end users
Assist in hardware testing (e.g., Zebra handheld devices) to ensure compatibility, usability, and functionality within costuming operations
Assist in report design, testing, and data analysis to support informed decision-making.
Provide support in costume planning activities
Work independently, proactively identifying issues and proposing effective solutions to improve systems, workflows, and data quality

Basic Qualifications:

Minimum of 2 years of experience in retail, warehouse operations, or costume distribution is preferred
Strong interpersonal, communication, and basic supervisory skills
Detail-oriented with strong numerical sense and analytical abilities
A team player with a positive service attitude
Able to work effectively under pressure in a fast-paced environment
Proficient in computer applications such as MS Office, Excel, and Power BI
Good command of both written and spoken English and Chinese

#LI-DNI

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.

SUBMITTING YOUR APPLICATION
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Costume Lead, Systems