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- The Job ~ Client: The Call Center of a Premium Vacation Club ~ Position: (Assistant) Call Center Manager ~ Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate...
- Job Duty Our international spa & beauty brand is expanding in Hong Kong. We are hiring a Client Coordination & Call Center Manager. Responsibilities: - Manage call center operations and agent performance. - Call new and existing clients to schedule treatments. - Tr...
- Responsibilities: Oversee and execute change requests related to client communications for other FI clients Manage client-specific outbound correspondence needs Ensure all communications meet operational business requirements and deliver premium services t...
- ...wing in Hong Kong. Responsibilities: - Lead, support, and develop a team of call center agents. - Perform outbound calls to new clients and existing clients for treatment coordination. - Manage lead assignments, monitor KPIs, and ensure performance. - Generate reports ...
- ...ustomer Service Officer ~ Responsibilities: To answer inbound calls from customers on company products inquiries, service bookings,... ...educated Min. 1 year frontline customer service exp. Call center experience will be an advantage Exp in Telecom / Hotel / Air...
- ... responsible for : Handling inbound calls and emails in a professional manner. ... ...eds and providing relevant solutions. Managing the sales process to close new business ... ... You must have: You must have call center experience (6 months and above) Speak ...
- ...nal teams. Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing interna... ...related working experience in hotel industry, preferred in call center ~ Good command of both written and spoken in Cantonese, Engli...
- Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing internal job order... ...related working experience in hotel industry, preferred in call center ~ Good command of both written and spoken in Cantonese, Engli...
- ...(確保所有訊息均能及時並以專業方式回覆客戶) ~ Follow up the escalated cases from the call centre handling first level enquiries by providing resolution an... ...ory closure (跟進由第一線客戶服務中心升級的個案，提供解決方案及支援，確保個案能妥善處理及令人滿意) ~ Manage communication and make follow-up calls to customers in a profess...
- ...d Airline ~ Position: Customer Service Supervisor / Customer Service Executive ~ Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiries from world-wide members on flight schedule, ...
- Job Duty - Provide customer service to pension fund members by handling inquiries - Respond promptly to member and employer enquiries about pension accounts and processes. - Provide accurate information on contributions, benefits, and withdrawals. - Record and updat...
- Job Summary Supervise the performance of At Your Service Agents assigned to each shift especially on the telephone manner, technique and accuracy (supervisor only); Constantly check and update the information, messages written on the wyte-board; Ensure the inf...
- Responsibilities: Handling inbound phone calls , WhatsApp and emails from our customers 負責處理旅行團產品銷售工作客戶來電、WhatsApp及電郵查詢 Deliver quality services and processing customer’s requests in a timely and accurate manner 提供優質服務及迅速及準確回覆客戶查詢 Requirements: Form 5/D...
- Principal responsibilities: Identify and address potential threats, frauds, and areas needing immediate improvement to maintain high-quality standards. Share the comments & experience for handling customer feedback and complaints, enhancing both internal capabili...
- ... services as a team, and maximize other revenues via telephone calls; Achieve the highest possible guest satisfaction by process... ...telephone calls. Qualifications ~ Graduate in Hospitality Management or related discipline; ~1 year working experience in hotel i...
- ...overy takes place in our exclusive, relaxed and premium beauty centers so that you experience relaxation and enjoyable services prepa... ...在角色中做到最好，成就您的專業理想。 Job Highlights: Beauty Centre Sales Management Position Develop and manage sales operations Birthday Le...
- ...nts : Information Technology Department Job Functions: Information Technology, Project Management Responsibilities: Manage end-to-end project lifecycle for data center projects, including planning, execution, and delivery. Lead cross-functional teams to en...
- The Job ~ Client: A Data Center Solutions Provider ~ Position: Assistant Facility Manager ~ Responsibilities: Leading a team of technical officers and technicians for the maintenance and operation management of a data center with floor area over 10,000sq ft. Ro...
- ...es for sales & operation. To decide promotion plans for treatment services. Oversee daily sales operations and strong sales management of treatment centre. Effective measure for stock control and cost control policy. To develop & expand the treatment centre....
- The Job Client: Call Center for 1) Hotel, 2) Public Utilities, 3) e-Payment platform, 4) IT Services Position: Customer Service Officer Responsibilities: Answering inbound call (No selling), handling customers' inquiries and resolving complaints: Hotel: r...
- Internal Job Description Your Role: To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. ...
- The Job Clients: A Leading E&M Contractor Position: Project Manager (Data Center) Responsibilities: Lead project management and coordination of project progress Ensure all works are complied with contractual requirement Attend regular site meeting and...
- We are seeking an experienced Senior Manager, teleservices Call Centre Management to oversee and enhance customer service operations within the... ...customer experiences. Operates multi-channel customer care centers in Hong Kong and Mainland China (including Guangzhou, Shan...
- ... Company address: ~ Room 1001, 10/F, Block A, Sea View Estate, 2-8 Watson Road, North Point, HK. ~12/F, South Asia Commercial Center, 64 Tsun Yip Street, Kwun Tong, Hong Kong. 所提供的個人資料絕對保密及只作招聘用途 All information provided will be treated in strict confidence...
- ...iver quality services to customers through inbound and outbound calls Provide after-sale services to diverse customer types Add... ...fessionally Coordinate with internal and external parties in managing customers' opinions or complaints and respond in a timely manne...
- ... Client: E&M Contractor Position: Assistant Facility Manager Responsibilities: Leading a team of facility engineers an... ...ntenance supervision, for electrical/mechanical systems of data center. Supervising works of technicians - maintenance, routine ins...
- The Job Client: A Data Center products & solutions provider Position: Sales Manager / Assistant Sales Manager Responsibilities: Business development for data center solutions and associated IT & engineering products. Maintain good business relationship with e...
- Assistant Facility Manager/ Senior Facility Engineer (Data Center) MNC Data Center operation (Client side) Critical facility operation (Mechanical, HVAC/MVAC) Multiple site option in different location About the Client: My client, a MNC dat...
- 工作職責 主要職責 接聽熱線查詢，解答客人有關銀行服務或產品的查詢 於各大指定零售地點主動推廣相關產品及服務 跟進客人意見或投訴 入職要求 具備半年或以上客戶服務及推廣工作經驗為佳 主動、以禮對待、守時及抱持認真工作態度 良好溝通技巧及能於壓力下工作 能操流利廣東話，具英語及國語能力將優先取錄 歡迎應屆畢業生 待遇 新人獎 固定底薪 定期活動及良好表現獎賞 一週4-5天工作 每週工作時間不多於40小時, 輪班制 (夜班津貼可達$2000) 醫療保障 (包括: 門診, 住院及人壽) 銀行假期 12天有薪年假 1天生日假 全面及優...
- ...ing and implementing public relations / marketing communication strategies and campaign to build brand awareness Liaise with and manage PR agency and pitch media to secure press releases, editorial coverage, and media exposure Participate in organizing media press...