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- ...uests via various channels Deliver high-quality service through both inbound and outbound calls Provide after-sales support to a wide range of customer segments Manage and resolve customer feedback and complaints in a professional manner Assist supervisors ...
- Job Duty - 處理一般客戶查詢/投訴 (no cold call) - 中五或以上程度 - 良好的粵語、英語和普通話溝通能力 - 中英文輸入法 - 兩年或以上call center 經驗
- ...ices from different channels, including telephone, email, video-call, online text and fax Deliver quality services to customers t... ...quired Applicants with more experience will be considered as Manager The employment of this position is subject to Mandatory Refe...
- ...iver quality services to customers through inbound and outbound calls Provide after-sale services to diverse customer types Add... ...fessionally Coordinate with internal and external parties in managing customers' opinions or complaints and respond in a timely manne...
- Our client – IT Solutions Firm, is now looking for Patch Management Lead join within their team. Responsibilities: Interface with client Operation Leads on vulnerability reporting and escalation. Manage vulnerability performance, resource planning, and service ...
- 透過電話向新舊客戶講解公司的產品 主動為客戶推介公司的最新服務及產品 接聽客人來電以解答客人的查詢，當中包括：貸款申請、訂單跟進、審批結果等… 為客人提供最新的貸款優惠及市場資訊 如客人有興趣申請貸款，可安排客人上公司辦理手續 主動建立和保持良好的客戶關係，時刻為客人提供專業意見 Requirements HKCEE / HKDSE 程度或以上, 資歷架構級別Level 2 最少有兩年以上的電話銷售經驗、門市零售經驗或顧客服務經驗 如無經驗...
- ...opriate. Close bookings by effectively upselling all revenue centers (F&B, AV, décor, rooms, etc.). Immediately escalate any issu... ... function-room setups and special requirements with the Banquet Manager and Head Houseman. Thoroughly proof and approve all Banquet ...
- ...nts i.e. Account Planning process; pipeline maintenance; client call reports; preparation of deal approval submissions. • New tran... ...pport, document negotiation for commercial and risk T&Cs, incl. managing any client escalations, to enable Client Management team to com...
- ...lity service and team development. Responsibilities: Team Leadership: Directly manage a team of service representatives responding to customer inquiries via retail telephone calls. Service Standards: Establish, monitor, and ensure the attainment of service stan...
- Job duties: Report directly to the landlord, who values strong shopping‑center management skills, and apply these competencies to ensure the mall’s smooth operation and sustainable development. To be responsible for day-to-day operation of a designated property ...
HKD 35k - HKD 50k /月
International Company Business Development Manager (Hunter mindset Required!) Client Details Our client is the world's leading... ...rture relationships with targeted prospects through networking, calls, and meetings. Drive a robust pipeline by managing multiple ...- ...This role requires a proactive and organized individual who can manage complex schedules, coordinate cross time-zone meetings, and han... ...nal/external stakeholders Monitoring and responding to phone calls and emails on behalf of executive when required Assisting in...
- ...te you to become part of our team and to pursue a bright and exciting future. Responsibilities Achieve the business targets of Call Centre Provide first-class customer service for EAS/BEA customers Handle customers’ securities instructions accurately and inp...
- ...ucts and services through various promotion activities, direct calls and visits. Negotiate loan facility terms with customers in... ...credit and banking lending policies. Excellent relationship management, communication and interpersonal skills Self-motivated, cus...
- ...rs; Achieve growth and hit sales targets; Address customer issues and complaints Serve customers at the front line; Warm call to potential clients for sharing updated products information; & Maintain professionalism and a helpful attitude and work collabor...
- Key Responsibilities: ~ Proactively solicit for loan business by promoting the loan products ~ Follow up mortgage application from enquiry to completion ~ Achieve individual targets on mortgage lending business to enhance company’s mortgage portfolio Req...
- The Job To assist General Manager in daily operations to ensure a smooth-running and efficient operation at all times Enhance customers’ satisfactions and loyalty by providing and maintaining good quality of food and service to our guests constantly To be con...
- ...vice and support on the operation and business of the bank in relation to corporate banking, financial markets and private wealth management; Draft and review various legal documents and agreements; Participate in projects and meetings to give legal support; Li...
- The Center for Aging Science (the Center) is looking for a high-calibre individual to assist the Center Director in overseeing the ... ...rs of post-qualification work experience preferably in project management or tertiary institutions. They should have excellent organizat...
HKD 30k - HKD 50k /月
About the Company: A reputable firm with a diversified business portfolio is seeking an experienced HR Manager to lead its Hong Kong HR function. This is a true all-rounded leadership role heading a compact team and overseeing the full HR spectrum in a professional, st...- ...this truly one of the great hotels of the world. About the role: Reporting to the Assistant Director of Finance, the Finance Manager is responsible for assisting the Department Head in the administration of all financial aspects of the hotel's operation, supervis...
- Job Responsibilities: Oversee the hotel’s security operations, ensuring compliance with Integrated Management System (ISO 9001, ISO14001, ISO 45001), all fire safety and occupational safety regulations. Develop, implement, and maintain security policies and proce...
- Responsibilities: • Managing the well being of the outlet: bar and restaurant • Work closely with the Executive Chef on food promotions and menu planning • 5 years and above manager position experience in Food & Beverage. • Manage the operational system and admin...
- ...eeting and event spaces. Job Responsibilities: Oversee the hotel’s security operations, ensuring compliance with Integrated Management System (ISO 9001, ISO14001, ISO 45001), all fire safety and occupational safety regulations. Develop, implement, and maintain ...
- ...orderless banking and world-class wealth management through best-in-class, mobile-first capa... ...cipal Responsibilities Handle inbound calls from Premier Customers. Provide quality ... ...nancial institution environment/ contact center is preferred ~ License holder of HKSI ...
- As an Account Manager in the insurance industry, you will be responsible for managing and nurturing client relationships while ensuring their insurance needs are met. This role requires a proactive approach to delivering tailored insurance solutions and maintaining a ...
- ...ral. We are looking for a passionate, responsible individual to manage our facilities. Responsibilities: • Handle customers inquirie... ...hey have all they need for a great experience • No sales / cold calling required Who you are: • Customer-focused with a positive worki...
- ...els (product reviews, surveys, chatbot, social media, customer center). Translate customer insights into improvements across merc... ...s. Present findings and strategic recommendations to senior management and Global Headquarters. Profile A passionate individ...
- ...e your contributions will always be valued. We are currently seeking high caliber individual to join our team as Digital Design Manager – Digital Banking. Responsibilities: explore and validate HASE customers’ needs, painpoints and requirement by applying the ...
- ...ices group in Hong Kong, providing precious metal wholesale, bullion margin trading, gold bars retail, securities, futures, asset management and credit services. Wing Fung is a member of The Chinese Gold & Silver Exchange Society (Membership No.: 34) and one of the Hong...