...partment: Customer Care (CCD)
The Customer Contact Sr. Command Center Analyst will play a critical role in managing the Global Command... ...sibilities
Command Center Management
Ensure that the daily call forecasts and FTE gaps are reviewed at half hourly interval leve...
...g.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on Lantau Island. It is a few minutes drive from ... ...w customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Develops relationships wit...
...s to day-of-operation problems and contribute to the IOC decision making process.
To liaise closely with ATC and Meteorological centers around the network for flight plan filing and weather updates for routine and ad hoc situations.
To handle Flight Crew queries ...
...so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on Lantau Island. It is a few minutes drive from Hong Kong International Airport, with close proximity to Hong Kong D...
...so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on Lantau Island. It is a few minutes drive from Hong Kong International Airport, with close proximity to Hong Kong D...
...so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on Lantau Island. It is a few minutes drive from Hong Kong International Airport, with close proximity to Hong Kong D...
...s solutions both prior to, and during the program/event.
Answer guest enquiries regarding general sales issues for Event Booking Center.
Requirements
High Diploma in sales and marketing, guest services, front desk, or related disciplines
Good command of conv...
...so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on Lantau Island. It is a few minutes drive from Hong Kong International Airport, with close proximity to Hong Kong D...
...upport schedule are fully complied. Consult and evaluate vendor recommendations / solutions where appropriate.
Responsible for on call support 24 x 7 to ensure operations continuity and stability.
Specific Key responsibilities and tasks (Incident Management)
Dri...
...uired documents in the wallets of the aircraft.
• Perform ad hoc ramp duties by driving ramp car to support the e-operations upon calls from the pilots through IOC or Flight Dispatch.
• Collect operational flight bags upon flights return to HKG and refill the items...
... suggestions to enhance customer experience
Review scripts on digital and human assisted channels, and create new scripts for new call flows/functions whenever needed
Review feedback from internal and external customers from various channels, summarise and propose...
...English, Chinese or Translation an advantage)
Experience in the customer relations field is a significant advantage. Experience in call centres or customer service is also advantageous.
The ability to write professional business correspondence is essential
Excel...
...ake Action Now!
You can succeed in a fast-paced, guest-focused, no two days the same environment and we will offer you plenty of opportunities to explore your niche and grow.
Call us on +852 3602 8890 or send your CV to [email redacted, apply via Company website]
...ake Action Now!
You can succeed in a fast-paced, guest-focused, no two days the same environment and we will offer you plenty of opportunities to explore your niche and grow.
Call us on +852 3602 8890 or send your CV to [email redacted, apply via Company website]
...and energises us to design inspiring experiences.
ABOUT THE TEAM
A career at Swire Properties is more than just work, it’s a calling.
We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and ...
...ake Action Now!
You can succeed in a fast-paced, guest-focused, no two days the same environment and we will offer you plenty of opportunities to explore your niche and grow.
Call us on +852 3602 8890 or send your CV to [email redacted, apply via Company website]