Search Results: 273 职位空缺
...rs, during7:30 a.m. to 10:30 p.m.on Monday to Sunday including public holidays.
Responsibilities:
Work in Customer Service call centre, manage calls from Customer Service hotline, Email, Live Chat and provide quality service to both local and overseas customers
...
...rns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest req...
...rns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest req...
job description
1. Carry out daily customer service intelligent robot training work (including text robots and AI robots), and be responsible for the robot service resolution rate 2. Pay attention to and analyze robot indicators, combine with business processes, opti...
... International Specialist!
YOUR TASKS
Reporting to Express Centre Officer, you will be responsible for the ServicePoint operation... ...duce sales promotional programs to walk-in customers or through calls when needed
perform general clerical support such as data en...
...e overall success of our transportation operations in the DHL Central Asia Hub.
2) Network Control Group Agent (Quality Control Centre)
Responsibilities:
As a Network Control Group Agent (Quality Control Centre) at DHL Central Asia Hub, you will report directly...
Responsibilities:
Handle the enquiries regarding all activities in insurance policy operation process such as underwriting, policy admin and claims from different services channels, including telephone, email
Liaise with internal departments to resolve customer p...
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team s... ...n flexi-hours. Minimum 1 years of experience in Retails Banking, Call Centre or Telemarketing business Strong sales and customer servi...
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team s... ...so be considered Minimum 3 years' experience in Retails Banking, Call Centre or Telemarketing business Strong sales and customer servi...
...nt customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end ... ... share sales tactics on investment products and carry out joint-call activities proactively
Maintain a high standard of customer ...
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team s... ...anking experience with complaint handling role, with exposure in call centre operation, card and personal lending products an advantag...
...nt customers. With more than 260 branches and automated banking centres, including Prestige Banking Centres for our high-end personal c... ...er strategy
Collaborate with other Channels e.g. Digital and Call Center in planning and executing Omni-channel strategy
Drive...
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team s... ...on flexi-hours Minimum 3 years of experience in Retails Banking, Call Centre or Telemarketing business Strong sales and customer servi...
...REQUIREMENTS
HKCEE/ HKDSE graduate or above
At least 2 years’ customer service experience, preferably in service industry, call centre experience is an advantage
Customer-oriented with good communication, interpersonal and telephone skills
Logical thinking ...
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team s... ...nt experience, preferably with knowledge of banking products and call centre business Willing to work shift hours Strong sales and cus...
..., debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate par...
...quirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and ...
POSITION SUMMARY
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest ...
...out the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as neces...
...rns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest req...
