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  •  ...l and administrative needs accurately and on a timely basis Handle and resolve day-to-day queries from clients, RMs on transactio...  ...nal departments, and in all cases report and escalate customer complaints to management in accordance with established procedures. Failu... 

    Standard Chartered Bank

    中環
    5 天前
  •  ...ility daily. Works directly with outside contracted companies to assure quality and timeliness of work.  Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever po... 

    Four Seasons Hotel Hong Kong

    中環
    10 天前
  •  ... Understand the risk and control environment within area of responsibility and drive rectification as required. Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures. Ensure that Risk Management matte... 

    Standard Chartered Bank

    中環
    9 天前
  •  ...orrective actions Customer Experience Ensure outstanding guest satisfaction through attentive service Handle customer feedback and resolve complaints professionally Develop initiatives to increase customer loyalty and repeat business Marketing & Communit... 

    Michael Page

    中環
    10 天前
  •  ...eception duties, including but not limited to greeting guests, handling telephone calls, and maintaining the tidiness of the reception...  ...Provide the cashiering service Handle customers' enquiries and complaints in a professional manner 3. Handle both internal and external ... 

    Seoul Aesthetic

    中環
    1 天前
  •  ... service standard Formulate and update the customer service handling guidelines and standard operation procedures to upgrade the se...  ... for service enhancement To handling customer enquiries and complaints Monitor, analyze and report customer service performance tr... 

    Sun Chung Property Management Co Ltd

    中環
    29 天前
  •  ...BOCC Provide technical solutions and supports related to maintenance / facilities management / energy management Handle enquiries and complaints about maintenance works and provide appropriate solutions after investigation  Requirements   Degree holder ... 

    Sun Chung Property Management Co Ltd

    中環
    6 天前
  •  ... accurate information concerning programmes and activities. Handling telephone enquiries, recording messages from incoming calls, a...  ...cording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is de... 

    Defin8 Fitness

    中環
    1 月前
  •  ...r customer inquiries and service requests. Address customer complaints related to underwriting, policy services, and claims. Conta...  ...ept additional responsibilities as assigned by supervisors. Handle policy administration and renewal within service standards and... 

    Well Link Life Insurance Company Limited

    中環
    11 天前
  •  ...Provide daily operations of the concierge counter and deliver quality customer services to customers Handle and follow up customer requests, enquiries, complaints and emergency causes. Provide support in various promotional activities / operation Handle daily ... 

    Sources Fame Management Limited

    中環
    8 天前
  •  ... clients and more than 2,000 employees. Responsibilities: Update the membership information in the system Handle customer enquiries and complaints of membership issues in a professional manner Ensure all data are processed in a timely and accurate manner ... 

    PURE International (HK) Ltd.

    中環
    7 天前
  •  ...ge daily operations in Control Room of historical premises. Handle routine operations of property management and provide customer...  ...itors; Handle control room hotline for customer enquiries & complaints and resolve service issues in a professional manner; Provid... 

    General Security (HK) Limited

    中環
    10 天前
  • HKD 25k - HKD 35k /月

     ... processes. Preparing and presenting reports to provide insights on customer satisfaction and service performance. Handling customer complaints effectively and ensuring timely resolution. Assisting in the development of customer service policies and procedures.... 

    Michael Page

    中環
    3 天前
  •  ...ank's policies and procedures Provide coaching to new joined Tellers from operation perspective Assist manager in handling customer’s complaints Provide excellent service in handling customer issues and enquiries in a timely, problem-free and responsive manner ... 

    The Bank of East Asia, Limited

    中環
    10 天前
  • Job Duty Responsibilities: Handle day-to-day property operations Supervise the services of, security, cleaning, repair and mai...  ...d maintain good relationship with clients Handle enquiries and complaints from the owners / occupants Requirements: Degree / Higher Dipl... 

    International Property Management Limited

    中環
    11 天前
  •  ...d call)   Responsibilities: Deliver exceptional service to VIP guests, tenants, and customers. Professionally handle enquiries and complaints, ensuring swift resolution. Support CRM and marketing initiatives (e.g., events, promotions, customer feedback coll... 

    TSS

    中環
    10 天前
  •  ...he Captain is responsible for providing floor service, including but not limited to taking order, making recommendations and handling complaints. Job Description Responsible for providing excellent restaurant floor service to Members and Guests, ensure they are s... 

    The American Club

    中環
    22 天前
  •  ...Branch self-serve devices Promote and cross-sell general banking products and e-banking platform and services Handle general enquiries / complaints and resolve issues; drive fast and accurate transaction processing to serve customers in accordance with standard p... 

    PERSOL

    中環
    10 天前
  •  ...Come join us for the following position. Job Description Handle customers' transaction instructions, enquiries and requests re...  ...vices to diverse customer types Address customer feedback / complaints professionally Coordinate with internal and external partie... 

    Chiyu Banking Corporation Limited

    中環
    8 天前
  •  ...establishing friendly rapport Assist the manager in provide high-quality property management services Answer enquiries, handle complaints, provide information/activities and resolve problems  Monitor the standards of maintenance, security, and cleaning services... 

    Sources Fame Management Limited

    中環
    8 天前
  •  ...p services on tenant requests, enquiries, service calls and/or complaints, and monitoring the progress of all daily repair and maintenan...  ...viding administration support, preparing tenancy documents and handling incoming telephone calls and general enquiries.   Requir... 

    Sino Group

    中環
    2 月前
  •  ...of different AML risk levels Coordinate with legal and compliance team on regulatory audits and inquiries Handle daily customer inquiries or complaints Other ad-hoc duties assigned by management Requirements Degree holder in Business, Finance or relat... 

    China Securities (International) Finance Holding Company Lim...

    中環
    13 天前
  •  ...s fulfilment process as appropriate Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customer's applications Collaborate with branches to provide one-stop banking sol... 

    HSBC

    中環
    3 天前
  • Job Duty - Handle inquiries, reservations and complaints from guests via phone or email - Provide quality service to guests - 處理客人透過電話或電郵提出的查詢、預訂及投訴 - 為賓客提供優質服務

    Aqua Restaurants Management Limited

    中環
    21 天前
  •  ...ct Centre and Remote Channel. Principal Responsibilities Handle inbound calls from Premier Customers. Provide quality services...  ...fficiency of their performance Handle disputes and customer complaints or suspected fraud cases as and when required Deliver upon ... 

    HSBC

    中環
    3 天前
  •  ...argets and help to achieve store targets Provide excellent customer service to clients in a professional manner Handle any inquiries or complaints, and provide professional feedback to customers Maintain the visual and merchandise displays in order according to... 

    Magic Search Limited

    中環
    11 天前
  •  ...pectations. Providing training and guidance to staff on quality and safety protocols. Investigating and addressing customer complaints related to product quality. Keeping up-to-date with industry regulations and best practices in the retail sector. Profile ... 

    Michael Page

    中環
    7 天前
  •  ...customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various onlin...  ...le customer requests and resolve customer and resolve customer complaints to ensure customer satisfaction; Solicit business opportuni... 

    Nanyang Commercial Bank

    中環
    6 天前
  •  ... At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user. What You’ll Be Doing Own the cashier and... 

    Decathlon Hong Kong

    中環
    1 月前
  •  ... To drive opportunities on new and existing customers; Achieve growth and hit sales targets; Address customer issues and complaints Serve customers at the front line; Warm call to potential clients for sharing updated products information; & Maintain pr... 

    LPM Group Limited

    中環
    11 天前