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- ...l and administrative needs accurately and on a timely basis Handle and resolve day-to-day queries from clients, RMs on transactio... ...nal departments, and in all cases report and escalate customer complaints to management in accordance with established procedures. Failu...
- ...ility daily. Works directly with outside contracted companies to assure quality and timeliness of work. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever po...
- ... Understand the risk and control environment within area of responsibility and drive rectification as required. Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures. Ensure that Risk Management matte...
- ...orrective actions Customer Experience Ensure outstanding guest satisfaction through attentive service Handle customer feedback and resolve complaints professionally Develop initiatives to increase customer loyalty and repeat business Marketing & Communit...
- ...eception duties, including but not limited to greeting guests, handling telephone calls, and maintaining the tidiness of the reception... ...Provide the cashiering service Handle customers' enquiries and complaints in a professional manner 3. Handle both internal and external ...
- ... service standard Formulate and update the customer service handling guidelines and standard operation procedures to upgrade the se... ... for service enhancement To handling customer enquiries and complaints Monitor, analyze and report customer service performance tr...
- ...BOCC Provide technical solutions and supports related to maintenance / facilities management / energy management Handle enquiries and complaints about maintenance works and provide appropriate solutions after investigation Requirements Degree holder ...
- ... accurate information concerning programmes and activities. Handling telephone enquiries, recording messages from incoming calls, a... ...cording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is de...
- ...r customer inquiries and service requests. Address customer complaints related to underwriting, policy services, and claims. Conta... ...ept additional responsibilities as assigned by supervisors. Handle policy administration and renewal within service standards and...
- ...Provide daily operations of the concierge counter and deliver quality customer services to customers Handle and follow up customer requests, enquiries, complaints and emergency causes. Provide support in various promotional activities / operation Handle daily ...
- ... clients and more than 2,000 employees. Responsibilities: Update the membership information in the system Handle customer enquiries and complaints of membership issues in a professional manner Ensure all data are processed in a timely and accurate manner ...
- ...ge daily operations in Control Room of historical premises. Handle routine operations of property management and provide customer... ...itors; Handle control room hotline for customer enquiries & complaints and resolve service issues in a professional manner; Provid...
HKD 25k - HKD 35k /月
... processes. Preparing and presenting reports to provide insights on customer satisfaction and service performance. Handling customer complaints effectively and ensuring timely resolution. Assisting in the development of customer service policies and procedures....- ...ank's policies and procedures Provide coaching to new joined Tellers from operation perspective Assist manager in handling customer’s complaints Provide excellent service in handling customer issues and enquiries in a timely, problem-free and responsive manner ...
