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- ...Project Management, FinTech Responsibilities: Promote and implement customer-centric model in Personal Banking Business by leading customer journey mapping and best-in-class user experience design Partner with customer segments, product and channel managers to...
- Customer Experience Lead (Bank) Our Institutional Bank client is looking for a Customer Experience Lead in VP grade to join the team. Candidate is expected to provide adequate business management support function in customer service, monitor / enhance the end-to-end...
- This position is pivotal to our customer service model transition project, aimed at elevating the overall customer experience. The successful candidate will lead initiatives to enhance customer satisfaction, streamline service processes, and ensure consistent quality ...
- Customer Contact Centre Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for cons... ...king high caliber professionals to join us as Head of Customer Experience. Principal responsibilities Lead relevant units to promo...
- Job Duty Responsibilities: -Interact with customers and address their needs on digital platform in a professional manner -Introd... ...fy customer journey and formulate strategy to uplift customer experience -Develop FAQ, product sales talk and sales tools to drive sal...
- ...management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address thei... ...ell as recommend ways to improve service quality and customer experience Degree holder or above or equivalent qualifications at HKQ...
- Responsibilities: Assist in managing various digital banking products / services and optimizing customer experience continuously Assist in coordination of the logistics for new services / products rollout including the preparation of relevant materials for custo...
- ...rlo SBM. GEG is committed to delivering world class unique experiences to its guests and building a sustainable future for the commu... ...th technical teams, and delivering measurable improvements to customer experience and business performance. Seeking a data-driven...
- Job Responsibilities: Support customer service hotline by handling inbound and outbound calls for cardholders’ requests, enquiries... ... HKDSE, high school diploma or equivalent ~2 years’ relevant experience in customer service or call center in banking/finance industry...
- ...of the finest quality and offering first-class service to our customers, and also by contributing to the good of the community to mak... ...ng, Communications or related disciplines Minimum 8 years’ experiences in customer engagement, loyalty programs, marketing, or a rel...
- ...management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address thei... ...ell as recommend ways to improve service quality and customer experience ~Degree holder or above or equivalent qualifications at HKQ...
- ...t with tenants to build good rapport and maintain good relation Assist in organizing festivities and activities to enrich customer experience Preform other duties assigned by supervisors Requirements: ~ DSE or above ~ Candidate with hospitality experience ...
- ...ed. For further information, visit JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 of... ...n Assist in organizing festivities and activities to enrich customer experience Preform other duties assigned by supervisors ...
- About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world cl... ...culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Sc...
- Job Responsibilities Welcome guests with a willingness to please attitude and give undivided attention to guests; Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems; Maintain cashier float ...
- ...ealthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About the Role •The Head of Customer & Distribution Experience and Innovation is responsible for shaping and executing the strategic vision for Blue Cross’s digital ecosystem, with...
- ...erational data, the compilation of relevant statistical reports, work plans and business presentation Assist in the handling of customer inquiries, feedback and complaints Support of festive events, decorations and performances in the terminals. Assist in ad ho...
- ... Chairman and CEO of Harilela Hotels. After over four decades of owning hotel properties, he has distilled the Group’s collective experience into an individual brand. More than just a place to stay, The Hari Hong Kong will serve as the community’s living room, boastin...
- ...practices with own team members and other teams in the Client Experience. ~ To ensure self-compliance and lead team members on compl... ...t out in the Bank’s Conduct Principles Key Stakeholders Customers: The primary stakeholders who submit complaints and feedback ...
- YOUR DAY TO DAY Responsible for the delivery of guest service through all areas of the Regent Club Finish all aspects of the Regent Club service operations Set buffet Breakfast, Afternoon Tea and Evening Cocktails and inspect the quality of food. Provide supe...
- ...s more inclusive, sustainable and collaborative. THE ROLE Responsibilities Sotheby’s is looking for an experienced Client Experience Coordinator based in Hong Kong to own the operational execution of sales for Asia in accordance with company policies and best pr...
- ...ail. Liaise with courier services for special shipments and customs documentation. Records & Archiving Manage offsite archiv... ...d: High School Diploma or GED with 3-4 years of job-related experience. A comprehensive understanding of a range of processes, pro...
- ...ploma holder or above in Hospitality or Tourism Management or related disciplines is preferred Minimum 2 year hotel operations experience, preferably in Front Desk & Guest Service People-oriented with problem solving skills Innovative, multi-tasking and possess...
- ... visit for other update openings. Requirements: ~ Degree holder in accounting or related discipline ~3-4 years accounting experience ~ Good command of written and spoken English and Chinese ~ Proficiency in PC skills, especially n Excel Responsibilities...
- ...control and addressing the issue discovered in the investigation Requirement Details: ~ Higher Diploma or above in IT Experience in the cybersecurity projects, front line IT support and support in any one or more of the following areas: involve cybersecur...
- Your Role Oversee and address customer complaints across multiple channels in relation to mobile network services Conduct a thorough analysis of customer network experience and implement effective management strategies Collaborate with other Business Units to...
- ...iploma holder in Hospitality, Travel or Tourism Management or related disciplines Minimum 1 relevant working experience Good communication and customer service skills Proficient in spoken English, Cantonese and Putonghua Candidate with more experience will ...
- We entrust you as our Guest Experience Manager (Duty Manager) to drive growth and account successes. How will we care for you? Enjoy a 5-day working week consisting of 8 working hours per day. Benefit from 17 days of public holidays. Take advantage of 15...
- ...ing, Electrical, or Mechanical Engineering. Strong knowledge of Engine and Generator Systems with at least 3 years of industry experience. At least 1 year of experience in building services projects. A valid driver’s license is preferred. Proficient in AutoC...
- ...truly one of the great hotels of the world. What you will do: Be a great host and seek out opportunities for guest centric experiences in the hotel in creating unique guest experiences and interactions during their stay or special occasions, e.g. birthday celebra...