Senior Customer Experience Manager
Apply Now Job No.: 495432
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Strategic Planning, Project Management
Responsibilities:
Design and review ...
... to uncover needs, learn about user behavior and explore design concepts.
• Analyze and synthesize research findings and create experience frameworks such as personas, journeys, scenarios, and user flows.
• Evangelize and demonstrate user needs through TCE (Total Cu...
Description: A prestigious global asset manager is currently seeking to expand its team by hiring a junior legal counsel or legal...
Description: A well-known international law firm is looking to hire a regulatory/investigations associate to join its team in Singapo...
...ting this knowledge into customer value.
Maintain an active dialogue with Oracle Product Support and the solutions team to advocate... ...ovement.
Qualifications:
Bachelor’s degree or equivalent experience in a technical field or equivalent practical experience.
Mi...
...dinate with regulators in any inquiries by maintaining active dialogues with the regulators and promptly providing information as req... ...ms
Requirements
University degree with minimum 8 years’ experience in corporate and regulatory compliance, focus on insurance co...
...uired.
Market Insights : establish and maintain regular dialogue with investors to understand sentiment and direction, and prov... ...tegic direction.
Requirements
~4-8 years of relevant experience in IR, FIG, Fund Sales or IB.
~ Strong financial & quantit...
...f Hong Kong, Island Shangri-La, Hong Kong is an elegant urban sanctuary soaring above the skyline.
We are looking for a Family Experience Manager based at Island Shangri-La, Hong Kong!
As a Family Experience Manager, we rely on you to:
Report to Director of Room...
The Crowne Plaza Hong Kong Causeway Bay is managed by the InterContinental Hotels Group (IHG) and; is the first Crowne Plaza branded hotel in Hong Kong. The hotel offers upscale accommodation, authentic cuisine and state-of-the-art meeting facilities with enhanced serv...
...libre talent to join our Hermès team in Hong Kong.
Creating Emotions & Crafting Stories Together!
The role of Senior Customer Experience Executive should be energized by expertise and passion in execution excellence and cross-functional collaboration, assisting Cust...
... management
Perform any ad hoc duties as assigned by the superiors
Requirements:
Minimum 6 years of Front Office working experience in an international hotel environment and 2 years in Duty Manager Position
Knowledge about MS office
Familiar with PMS
E...
...ing career opportunity, we now invite you to join us as one of our pre-opening team members.
Responsibilities:
Assist Guest Experience Agent to handle guests’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are...
...ench flair in a homely setting of sophisticated design and consistent top-quality service.
We entrust you as our Senior Guest Experience Ambassador
to drive growth and account successes.
How will we care for you?
Enjoy a 5-day working week consisting of 8 wo...
...ion:
Diploma holder in Hospitality, Travel or Tourism Management or related disciplines
Minimum 3 years relevant working experience
Good communication and customer service skills
Proficient in spoken English, Cantonese and Putonghua
Fresh graduate will...
... based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.
Join us to experiment with a 4.5-day work week!
We are looking for a Guest Experience Assistant to join our Guest Experience team.
You can create...
...f necessary
Perform any ad hoc duties as assigned by the superiors
Requirements:
Minimum 6 years of Front Office working experience in an international hotel environment and 2 years in Duty Manager Position
Knowledge about MS office
Familiar with PMS
E...
...d handling gifting and in-store food and beverage services
~Manage invoices and overseeing system processes related to customer experience (CX) vendors, tools, and supplies
Requirements:
~Fresh University graduate may be considered as Full Time Intern
~Curren...
... based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.
Join us to experiment with a 4.5-day work week!
We are looking for a Guest Experience Supervisor to join our Guest Experience team.
You can crea...
...e products
Job Requirements
Degree holder in Business Administration or related disciplines
Min. 10 years of solid Sales experience on management level preferably gained from FMCG / Healthcare / Pharmaceutical industry
Excellent interpersonal skills
Stron...
...l issues.
Job Requirements
Degree or above in legal studies or equivalent discipline.
Minimum 3-5 years relevant working experience in legal positions.
Proficiency in both spoken and written English and Chinese including both Cantonese & Mandarin.
Profici...
...y recognized Actuarial designation such as ASA/FSA/FCIA (or good progress on actuarial exams) and more than 4 years' of actuarial experience.
- Preferable of having managerial experience.
- Strong analytical and problem solving skills with demonstrated ability to wo...
... Bachelor degree or above in business management, supply chain management or related discipline
Minimum of 12 years of related experience with over 8 years in senior management position as senior manager / director or above
Strong experience and knowledge in ports...
...nical literacy, problem solving and critical thinking skills
In-depth knowledge of quality systems, policies and procedures
Experience working with defense industry quality requirements (i.e., DFARs, FAI, AS9100, ISO9001)
General knowledge of statistics and stat...
...sional travel is required
Job Requirements
Hong Kong or Singapore admitted lawyer with at least 4+ years' PQE corporate law experience
Experience in telecom industry and/or M&A/Investment projects is preferred
Ability to draft legal documents in both English...
HKD 50k - HKD 60k /月
The Company An international pension services provider in Hong Kong.
Your Profile
As a PMO you will Provide C-level executive leaders with regular update on progress, financials, project KPIs, key risks and issues for the project.
Provide C-level executive...
...A, Sales, Industry Solutions, and Technology Partner teams to develop new business opportunities
JOB REQUIREMENTS:
• 8+ year’s experience in either software, system or enterprise architecture disciplines
• MIT or MIS is ideal but not required
• ITIL certification a b...
HKD 18k - HKD 25k /月
...services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categorie...
HKD 60k - HKD 80k /月
The Company Global Bank in Hong Kong
Your Profile
Develop and implement a comprehensive digital transformation strategy aligned with the organization's goals and objectives.
Identify and prioritize digital initiatives based on their potential impact and fe...
...s.
Requirements:
University graduate in Purchasing and Supply/ any related disciplines or above;
At least 12 years solid experience in procurement industry of sizable firm;
Procurement knowledge in China market is a plus
Fluent English, Cantonese & Putong...
...ents
• Bachelor’s degree in Information Technology, Computer Science or related disciplines
• A minimum of 10 years’ relevant experience in digital solution consulting or development
• Candidate with less experience will be considered as Solution Architect
• Tho...
HKD 25k - HKD 35k /月
...n bond issuance or any other ad-hoc tasks assigned by the management.
Profile
Degree holder with minimum 3 years of working experience
Knowledgeable in cash pooling and bond offerings will be a strong advantage
Good spoken and written communication in Englis...