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- ... Chairman and CEO of Harilela Hotels. After over four decades of owning hotel properties, he has distilled the Group’s collective experience into an individual brand. More than just a place to stay, The Hari Hong Kong will serve as the community’s living room, boastin...
- ...s more inclusive, sustainable and collaborative. THE ROLE Responsibilities Sotheby’s is looking for an experienced Client Experience Coordinator based in Hong Kong to own the operational execution of sales for Asia in accordance with company policies and best pr...
- Job Responsibilities Welcome guests with a willingness to please attitude and give undivided attention to guests; Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems; Maintain cashier float ...
- ...ploma holder or above in Hospitality or Tourism Management or related disciplines is preferred Minimum 2 year hotel operations experience, preferably in Front Desk & Guest Service People-oriented with problem solving skills Innovative, multi-tasking and possess...
- ...mote and implement customer-centric model in Personal Banking Business by leading customer journey mapping and best-in-class user experience design Partner with customer segments, product and channel managers to design and optimize end-to-end customer journeys using ...
- The reimagined Regent Hong Kong returns to the famed Victoria Harbour. Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully re-envisioned to uplift and inspire. Here discreet luxury is majestic and intimate, decaden...
- Customer Experience Lead (Bank) Our Institutional Bank client is looking for a Customer Experience Lead in VP grade to join the team. Candidate is expected to provide adequate business management support function in customer service, monitor / enhance the end-to-end ...
- ...evious preventive actions. ~ To build team rapport and share good practices with own team members and other teams in the Client Experience. ~ To ensure self-compliance and lead team members on compliance with internal policies and external regulations. ~ To suppor...
- ... and French flair in a homely setting of sophisticated design and consistent top-quality service. We entrust you as our Guest Experience Manager (Duty Manager) to drive growth and account successes. How will we care for you? Enjoy a 5-day working week cons...
- This position is pivotal to our customer service model transition project, aimed at elevating the overall customer experience. The successful candidate will lead initiatives to enhance customer satisfaction, streamline service processes, and ensure consistent quality t...
- ...ce control and addressing the issue discovered in the investigation Requirement Details: Higher Diploma or above in IT Experience in the cybersecurity projects, front line IT support and support in any one or more of the following areas: involve cybersec...
- Responsibilities: Lead the Customer Experience team in fostering the unit's business development and ensuring delivery of quality customer experience to the customers. Ensure smooth and effective collaboration with internal stakeholders and external product p...
- ...nce, and Chief Operating Office. We are currently seeking a high calibre professional to join our team as a Manager, Customer Experience & Relations . Principal Responsibilities In this role you will: Critically review customer journeys to ensure customer ...
- ... tasks as assigned by Head of CRES Hong Kong. What You'll Need: High School Diploma or GED with 3-4 years of job-related experience. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required....
- ...rs' different services and financial needs. We are currently seeking high caliber professionals to join us as Head of Customer Experience. Principal responsibilities Lead relevant units to promote and implement customer experience improvement plans, apply agile...
- ... visit for other update openings. Requirements: ~ Degree holder in accounting or related discipline ~3-4 years accounting experience ~ Good command of written and spoken English and Chinese ~ Proficiency in PC skills, especially n Excel Responsibilities...
- ...ing, Electrical, or Mechanical Engineering. Strong knowledge of Engine and Generator Systems with at least 3 years of industry experience. At least 1 year of experience in building services projects. A valid driver’s license is preferred. Proficient in AutoC...
- The Crowne Plaza Hong Kong Causeway Bay is managed by the InterContinental Hotels Group (IHG) and; is the first Crowne Plaza branded hotel in Hong Kong. The hotel offers upscale accommodation, authentic cuisine and state-of-the-art meeting facilities with enhanced serv...
- ... position: Diploma holder in Hospitality, Travel or Tourism Management or related disciplines Minimum 1 relevant working experience Good communication and customer service skills Proficient in spoken English, Cantonese and Putonghua Candidate with more...
- ...as well as provide high quality customer services -Review and identify customer journey and formulate strategy to uplift customer experience -Develop FAQ, product sales talk and sales tools to drive sales conversions and meet the KPIs defined by the company -Conduct mar...
- ...services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categorie...
- What you will do: Be a great host and seek out opportunities for guest centric experiences in the hotel in creating unique guest experiences and interactions during their stay or special occasions, e.g. birthday celebration, anniversary, etc. Welcome and registe...
- ...rstand the direct selling industry and get prepared for their future career development through the extensive trainings. Experience & Operation Intern Key Responsibilities: # Digital Project & UX Revamp Support Assist in coordinating meetings, follow-...
- ...services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categorie...
- ...re a range of international development opportunities with Monte-Carlo SBM. GEG is committed to delivering world class unique experiences to its guests and building a sustainable future for the communities in which it operates. For details, please refer to the secti...
- ...ctions to solve the issues in a timely and professional manner, as well as recommend ways to improve service quality and customer experience ~Degree holder or above or equivalent qualifications at HKQF level 5 ~Minimum 3 years’ experience in complaint handling ~Sou...
- ...areer opportunity. Responsibilities: Assist in managing various digital banking products / services and optimizing customer experience continuously Assist in coordination of the logistics for new services / products rollout including the preparation of relevant...
- ...th tenants to build good rapport and maintain good relation Assist in organizing festivities and activities to enrich customer experience Preform other duties assigned by supervisors Requirements: ~ DSE or above ~ Candidate with hospitality experience would...
- ...on. Assist in project coordination and administrative tasks on needed basis Job Requirements: Degree holder, 3 -10 years experience as a Business Analyst Experienced in ERP project, ERP system daily support, incident management, and testing is a plus Exce...
- ...uirements: Bachelor’s degree in Business Administration, Marketing, Communications or related disciplines Minimum 8 years’ experiences in customer engagement, loyalty programs, marketing, or a related field, preferably in hospitality, travel or retail industry ...