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- ... Departments: Personal Banking and Wealth Management Department Job Functions: Bank Operations, Customer Services, Quality Assurance Responsibilities: Handle customer complaints and feedback from various means strictly in accordance with internal & external r...
- ...ent Type : Full time Departments: Corporate Credit Management Centre Job Functions : Customer Services, Project Management Responsibilities: Coordinate and handle general complaint/feedback from corporate customers Analyze and identify service gaps by r...
- ...9 countries and regions. For more information, please visit to learn more about OCBC Hong Kong. Responsibilities ~Handle customer enquiries, from incoming call, outbound call and email, on various banking products and banking services ~Handle requests from cu...
- ...dards. ~ Good command of English and Chinese. Responsibility: Responsible for daily maintenance and enhancement of Cargo Handling System (CHS), including provide technical support to emergency breakdown as well as corrective maintenance. Ensure the maintena...
- Your new company ~ A top-notch retail bank is hiring for a Complaint Handling Manager for their General Banking Complaints Team Your new role As a contributor of the team, you will manage the end-to-end process of handling retail banking general complai...
- Job Duty 職責: - 通過電話與客戶做預約或跟進 - 回答Facebook Instagram 客戶咨詢 - 達成預約目標（到公司demo或安排sales到店介紹儀器產品） 要求: - 具有良好的溝通技巧； - 有銷售、電話銷售或電話營銷經驗優先； - 美容業優先考慮； 星期一至五 10:00-19:00 星期六Work From Home 每日額外300
- ...ities Liaise with various internal and external parties for handling complaints in both of routine and regulatory issues, to enforc... ...ions are in compliance with policies and procedures Analyze customer opinions and complaints, identify areas for enhancing service ...
- ...ree or above in Business Administration or related disciplines Minimum 3 years of experience in quality assurance and complaint handling in banking industry Demonstrate strong sense of risk and control Excellent interpersonal and communication skills Good co...
- ...ities: Manage contractors for project implementation and provide professional advice on technical and quality issues of Baggage Handling System (BHS) Identify design and construction issues and liaise with maintenance and operation teams to provide effective soluti...
- 職責 管理停機坪服務團隊，包括航班裝卸員、地勤機械操作員及高級機械操作員等 於貨機到達前妥善準備人手、器具及相關文件 帶領團隊執行貨機航班裝卸服務，確保運作暢順 需戶外工作 入職要求 高中或以上程度 三年工作經驗, 如有空運或物流業前線管理經驗者會獲優先考慮 持有香港有效駕駛執照 (2/2A 車輛類別代號)者佳 能講及書寫流利廣東話及英語 特設固定夜班工時制度，歡迎申請時註明 工作時間 每週工作五天，輪班工作 福利 農曆年花紅、酌情花紅、交通津貼、加班津貼、年度安全獎金、季度特別出勤獎金、僱主額外強積金供款...
- ... professional Complaint Handler to lead one of their Complaint Handling Team within the Retail Banking division. This is a critical le... ... managing a small, high-performing team dedicated to resolving customer complaints across multiple channels, ensuring timely, fair, an...
- Customer Services Assistant Responsibilities Provide quality services to customers and handle customers' enquiries at the reception counter To provide administrative support to management office if required Perform ad-hoc duties if required Requiremen...
- ...and environmental protection services to customers. Our services scopes include commercial ... ...re about us at Responsibilities : Handle daily CS operation, such as quotations, ... ...-sales services; Follow-up customers' enquiries and handle complaints to maintain custom...
- Responsibilities : Handle daily CS operation, such as quotations, orders arrangements, invoicing and after-sales services; Follow-up customers' enquiries and handle complaints to maintain customers satisfaction; Assist in sales leads follow-up to close the dea...
- ... Proficient in computer operations and capable of handling appointment data input in both Chinese and English... ...is highly desirable. Excellent and professional customer service skills to efficiently handling enquiries and maintaining smooth communication across depart...
- Responsibilities Sales order follow up Handle enquiries, price quotation and maintain good relationships with customers Communication with overseas agents. Presentation and visitor preparation. Data input, management and sales analysis. Reporting and ...
- Key Responsibilities: Manage a team of up to 20's Staff’s operation. Handle and deliver excellent customer service with clients’ enquiries on account opening, market information, complaints with professional manner. Oversee QAT (Training and Quality Assurance...
- Contract Officer (MPF case & complaint handling, up to $25k) Responsibilities Deliver timely support to ... ...ing Provide professional responses and suggest solutions to customer inquiries Collaborate with other departments to address cus...
- ...our Role : As CS Executive, you will be responsible for the CS Lab's operations. Core Responsibilities : Handle and follow up customer enquiries, submissions, tender, report status Maintain good relationship with customer Coordinate internal & external ...
- ...sibilities: Sales order processing & reporting Data entry, documentation and general office duties Handle telephone calls and general customer enquiries Performing ad hoc tasks as assigned Requirements: F.5/DSE or above At least 1-2 years workin...
- ...tes to join their growing team. The team provides premium customer service to fulfill customers’ needs across different fina... ...cial services industry, apply now. Responsibilities Handle customers’ enquiries via various online platforms Identify customers’ needs...
- ... with at least at least 1 year’s relevant experience in customer services; • Good command of both spoken and written C... ...te availability is preferred Responsibilities: • Handle day-to-day customer’s enquiries & complaints through incoming phone call, email & writt...
- ...ovider of total airfreight solutions for customers and cordially invite high caliber candid... ...stem (CMS) records Liaise with flight handling colleagues to ensure no discrepancy on flight handling Answering customer enquiries Requirements Diploma holder; or...
- Job Description: Handle customers enquiries regarding general sales issues Responsible for the sales order processing and follow up Provide sales administration support to Sales Team Coordinate between internal departments and customers to ensure timely and...
- Job Responsibilities: Handle incoming customer and merchant enquiries and complaints related to Octopus cards and products, Octopus Rewards programs and services. Make outbound calls to customers and merchants to follow their enquiries and complaints received th...
- ...cope of work to meet client’s objectives and timeline Handle client’s requests/enquiries and provide professional solutions Take up ad-hoc dut... ...environment and meet pressing timelines Experience in customer service or relevant experience is preferred Good comm...
- ...h)]. Information on the recruitment process is available on the Customs and Excise Department's website ( Duties: A Customs Officer is... ...Headquarters Building, 222 Java Road, North Point, Hong Kong Enquiry Telephone:3759 3837 Closing Date(dd/mm/yyyy): Applications a...
- ...Provide efficient and quality day-to-day operations of the Customer Services / Helpdesk, Office Reception and Concierge Desk f... ...r Luggage Services as well as providing Event Support Handle customer enquiries and complaints via CS hotline, emails and a complaint mana...
- Your role To provide professional customer services to clients via phone calls / email / live-chat To handle customer inquiries and fulfill customer requests in a... ...and Chinese word processing Contacts for Enquiries ~ WhatsApp: 6392 5242 We offer attrac...
- ...years' post-qualification work experience; # proactive and customer-oriented; # good sense of responsibility and be a pleasant... ...t the registration applications of registration schemes, and handle enquiries according to the Policies and Procedures as well as service ...