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- Responsibilities: Oversee and execute change requests related to client communications for other FI clients Manage client-specific outbound correspondence needs Ensure all communications meet operational business requirements and deliver premium services t...
- ... We are currently seeking high caliber professionals to join our team as Senior Customer Service Officer, Securities and Retail Margin Services, reporting to Manager, Relationship Management. Principal responsibilities Handle securities and FX margin trading e...
- ...quirements: HKCEE/ HKDSE graduate or above At least 1 year’ customer service experience, preferably in service industry, call centre experience is an advantage Customer-oriented with good communication, interpersonal and telephone skills Logical thinki...
- ...irline, 3) Hotel, 4) Retailer - FMCG, Luxury Brands ~ Position: Customer Service Officer ~ Responsibilities: To answer inbound calls from customers on company products inquiries, service bookings, and to resolve complaints. ~$10-16K basic salary + allowance, inc...
- The Job ~ Client: The Call Center of a Premium Vacation Club ~ Position: (Assistant) Call Center Manager ~ Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate ...
- ...tity. Job Duties: Provide professional customer service for the healthcare industry. Handle hotline enquiries and outbound calls effectively. Enhance customer relationships and promote company products effectively. Requirements: From 5 or above. Re...
- ... regional presence including Singapore and Macau, now growing in Hong Kong. Responsibilities: - Lead, support, and develop a team of call center agents. - Perform outbound calls to new clients and existing clients for treatment coordination. - Manage lead assignments, m...
- ...is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Call Center Associate RESPONSIBILITIES ~Resolve customer complaints and conduct investigation if necessary ~Respond to the feedback fr...
- Job Duty Our international spa & beauty brand is expanding in Hong Kong. We are hiring a Client Coordination & Call Center Manager. Responsibilities: - Manage call center operations and agent performance. - Call new and existing clients to schedule treatments. - Tra...
- Job Description Join our dynamic Prime Financial Services team in Hong Kong as a Vice President in Margin Trading Function. This role offers an exciting opportunity to enhance decision-making processes and optimize risk-adjusted returns. You'll work closely with cli...
- ...nstructions, enquiries, and service requests via various channels Deliver high-quality service through both inbound and outbound calls Provide after-sales support to a wide range of customer segments Manage and resolve customer feedback and complaints in a pro...
- ...owned Airline ~ Position: Customer Service Supervisor / Customer Service Executive ~ Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiries from world-wide members on flight schedul...
- ...ts that range from cash equity to highly structured swaps. As a Margin Middle Office associate, you will be supporting the Prime busin... ...Brokerage margin process for hedge fund clients, issuing margin calls and performing recalculations as needed Monitor hedge fund p...
- ...the Empire Hotels Group and be a part of our dedicated and professional teams. Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing internal job orders Handling reservations enquiries, room reservation re...
- Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing internal job orders Handling reservations enquiries, room reservation requests and confirmation To perform a coordinator role for hotel in order to ...
- The Role: You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate orde...
- 工作職責 - Provide customer service to pension fund members by handling inquiries - Respond promptly to member and employer enquiries about pension accounts and processes. - Provide accurate information on contributions, benefits, and withdrawals. - Record and update cu...
- ...from different channels via phone, email, online text and fax Deliver quality services to customers through inbound and outbound calls Provide after-sale services to diverse customer types Address customer feedback / complaints professionally Coordinate wit...
- ...ended and respond to customers timely in a professional manner (確保所有訊息均能及時並以專業方式回覆客戶) ~ Follow up the escalated cases from the call centre handling first level enquiries by providing resolution and support to ensure the cases are settled with proper and satisfacto...
- ... branch referrals and appointments for requests to update customer Risk Profiling Questionnaires Proactively conducting outbound calls for servicing reminders and promoting marketing events to selected customers Providing quality customer services to customers in...
- Job Summary Supervise the performance of At Your Service Agents assigned to each shift especially on the telephone manner, technique and accuracy (supervisor only); Constantly check and update the information, messages written on the wyte-board; Ensure the inf...
- ... responsible for the following duties: ~ Provide professional and efficient customer service support, including handling incoming calls and enquiries from customers and calls for emergency repair services ~ Assist to schedule / arrange job assignments to technician...
- We’re now looking for a charismatic Receptionist to join Calle Ocho, our innovative Spanish tapas restaurant located in the retail epicentre, Causeway Bay. As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full conside...
- We are seeking an experienced Senior Manager, teleservices Call Centre Management to oversee and enhance customer service operations within the Technology & Telecoms industry. The ideal candidate will lead a team in GZ and Hong Kong in providing excellent service and d...
- Substitute School Health Officers (On-call basis) About the role ICS currently invites applications for school health officers to cover our serving school health officers on an irregular / on-call basis during term time only: What you'll be doing Co...
- Internal Job Description Your Role: To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. ...
- Responsibilities: Handling inbound phone calls , WhatsApp and emails from our customers 負責處理旅行團產品銷售工作客戶來電、WhatsApp及電郵查詢 Deliver quality services and processing customer’s requests in a timely and accurate manner 提供優質服務及迅速及準確回覆客戶查詢 Requirements: Form 5/D...
- ...: Provide courteous service and respond promptly to guests’ requests and inquiries Receive all in-house and outside telephone calls and emails, process requests professionally and correctly Be accountable for tracking all guest requests and issues Be famili...
- The Department Our Property Department is committed to provide integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key Business Units in the Club. The ...
- Job Duty 工作職責： -處理客戶來電諮詢的各種銀行產品 -處理客戶對產品諮詢/服務的請求 -根據任務要求為團隊提供行政支持 -合約有效期限至2025年12月，可延長 要求： -高級文憑或以上 -歡迎具有相關客戶服務和熱線經驗的應屆畢業生 -良好的溝通技巧和電話禮儀 -注重細節，以客戶和服務為導向 -流利的英語、普通話以及廣東話 -需要中文輸入法