Search Results: 13,321 职位空缺
...tablished provider of professional recruitment and contracting services since 1999. With coverage across Hong Kong, China and Singapor... ...eung Wan, Hong Kong
Tel: 2111 3766
Fax: 3007 1947
Service Delivery Manager
Responsibilities
Ensure continuity of IT operati...
...:
~Supervise, coordinate and maintain on a daily basis, the levels of service agreed with and expected by the client
~Own the operational Service or Client documentation used within the delivery organization and assume responsibility for its update
~Participate in...
...nks, insurance giants, the majority of the utilities providers, and major telecommunications companies.
The Job
~Managing service delivery to the client accounts, promoting the continuous improvement of productivity, service quality and customer satisfaction, prefe...
...ings
Validate processes and tools are applied within Global Service Center (GSC) and AP markets correctly and consistently
Prep... ...gree in a relevant discipline required
Strong background in delivery of quality customer service
A good commercial sense in serv...
Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimization. To cope with our business expansion, we are looking a team of talent joining our Ricoh Family.
About Your Role:...
...ess partners, protecting the environment and serving the communities in which it operates.
Purpose of the Job
The IT Service Delivery Manager is in charge of overseeing and enhancing IT services within Jebsen Group. He/ She plays a crucial role in IT service d...
...ional processes and inspire to delight our business partners through our multiple banking delivery channels.
Key Responsibilities
Oversee to ensure Outsourcing Service activities of the section are completed as per established procedures and agreed service ...
~Infrastructure Service Delivery
~Accelerated Career Progression
About Our Client
Our client is a well-known IT service provider that has been operating for more than 30 years. They have established a solid business in Hong Kong and other major cities in APAC. ...
...lated discipline
4 years of relevant supply chain management experience in sizable organizations whereas experience in customer service is an advantage
Good communication and analytical skills, detail-oriented
Proficient in MS Office applications (Word, Excel and ...
Job Highlights
5-day work, Life & Medical & AD&D Insurance, AL
Service Delivery, Customer Service,
Communication & interpersonal skills
Key Responsibilities
• Deliver the professional customer service to clients of both Hong Kong and Singapore and achiev...
Job Industry: Information Technology
Position: Service Delivery Manager
Reference No: A - 37
Location:
Job Description:
Own the overall service and day-to-day customer care in the provision of those services
Manage the production service providers t...
...eve customer satisfaction
• Act as the highest point of accountability for incident and problem management and oversee service end-to-end delivery in a proactive manner versus a reactive one
• Execute a client touch point strategy to mitigate surprises at the clien...
Responsibilities:
Monitor real time operation and service performance of ramp / line maintenance franchisees
Conduct site inspection, joint inspection and theme based inspection on ramp / line maintenance franchisees' Standard Operating Procedures (SOP)
Conduc...
...ad out source team of 4 on IT helpdesk and VIP support; 20% IT Service Management, SLA and ITIL best practices; 20% work with Infra a... ...on Technology or relevant disciplines
~8+ years in IT Service Delivery with focus on helpdesk and VIP support; recent 3+ years as Tea...
...
• Maintaining strong customer relationships and improving our services to maintain customer satisfaction.
• Perform technical tasks... ...ing service metrics, managing budgets, and leading the service delivery team.
• Maintaining positive relationships with customers.
...
HKD 45k - HKD 55k /月
CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major co...
Job Description
• Lead service delivery teams in adherence to ITIL process frameworks.
• Coordinate service desk, helpdesk, infrastructure, vendors, and business user teams for seamless service delivery.
• Engage with customers to ensure understanding and compl...
Who we are looking for
The Alpha Portfolio Services team is a dedicated global business team working with Clients, SSC IT, client ... ...s teams to ensure accurate end-to-end oversight of Information Delivery to our clients. The Alpha Portfolio Services team is responsib...
... by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC is the second largest financial services group in Southeast Asia by assets. The Group offers a broad array of commercial banking, specialist financial and wealth managemen...
...ate available is highly preferred
Remark: Safety Card required
Job duty :
~Responsible for the delivery of all Service Desk Support Services to customer according to the Service Level Agreement
~Act as a single point of contact for tackling...