...nce and achieve customer satisfaction
• Act as the highest point of accountability for incident and problem management and oversee service end-to-end delivery in a proactive manner versus a reactive one
• Execute a client touch point strategy to mitigate surprises a...
Classy Wheeler Limited
香港島
2 天前
...customer relationships and improving our services to maintain customer satisfaction.
• P... ...ay perform administrative tasks, such as managing team performance and checking the qualit... ...anaging budgets, and leading the service delivery team.
• Maintaining positive relations...
Classy Wheeler Limited
香港島
2 天前
Service Delivery Manager (System Infrastructure and Desk-side)
Client Description
Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfa...
Classy Wheeler Limited
香港島
5 個小時
...oduction process
Prepare event documentations such as bibles, applications, schedules & risk assessments, etc.
Onsite event management from move-in to move-out
Job Requirements
~6 - 8 years of relevant experience in managing sizeable events
~ Strong knowled...
Classy Wheeler Limited
香港島
2 天前
Service Delivery Manager (Network Infrastructure) - IC
Client Description
Leading telecom carrier and IT solutions company
Job Description
• Lead virtual teams to effective service delivery based on ITIL process framework
• Coordinate different teams inclu...
Classy Wheeler Limited
香港島
2 天前
...orage, mobile, software, solutions, and services.
This transformation together with L... ...rs which encompass systems, process and delivery scope. The candidate is responsible for... ...e knowledge and expertise in transition management and project management methodologies an...
Lenovo
香港島
2 天前
Head of Sales (General Trade / Food Services)
Job Title: Head of Sales (General Trade /... ...s targets and revenue goals.
Lead and manage the sales team (25+ field sales and chan... ...nal clients on service orders, materials delivery and production progress etc.
Requir...
KOS International
香港島
2 天前
... and experienced Business Development Director to join the fund services arm of a leading investment group in Asia. As the Business Deve... ...cover new business opportunities across all service lines.
Manage the entire sales process, client onboarding, and investor servi...
Funds Partnership Asia
香港島
1 天前
Senior Project Manager (Delivery Lead) - IC
Client Description
Regional IT consultancy and service solutions provider
Job Description
• Lead and manage the project delivery teams to deliver the revenue and profit targets for the key client account.
• Lead...
Classy Wheeler Limited
香港島
2 天前
Marketing & Service Manager (Private Banking)
Apply Now Job No.: 498724
Employment Type: Full time
Departments: Private Ban... ...manage agency and supplier relationships to maximize service delivery and efficiencies
Requirements:
Degree or above
Arou...
Bank of China
香港島
3 天前
Senior Product Manager / Product Executive (IT Solutions)
Client Description
Leadi... ...onduct research.
• Develop new network services / new value added service to maximize th... ...• Manage solution vendors and ensure the delivery of the service
• Work closely with com...
Classy Wheeler Limited
香港島
2 天前
Job Title: Total Rewards Manager (Banking & Financial Services)
Our client is a well-established and sizable corporation within Banking & Financi... ...evant total rewards suppliers and vendors to ensure the delivery of high-quality and efficient services
Serve as a sp...
KOS International
香港島
4 天前
Leading network service solutions provider
Job Description
• Define and drive the... ...erational strategy, ensuring end to end delivery of differentiated, excellent service
... ...ive, value additive service performance management, partnering with account management tea...
Classy Wheeler Limited
香港島
2 天前
Project Manager (Applications Development)
Client Description
Leading telecom carr... ...andle solution project with professional service quality
• Manage and support subordina... ... and oversee implementations for on time delivery.
• Coordinate with various internal te...
Classy Wheeler Limited
香港島
5 天前
Leading IT services provider in Hong Kong
Job Description
Candidates with less expe... ...onsibilities
• Make outbound calls and manage incoming customer enquiries, and process... ...imize revenue opportunities with service delivery
• Coordinate urgent/ad-hoc service req...
Classy Wheeler Limited
香港島
2 天前
Leading IT&T services company in Hong Kong
Job Description
Candidate with less experience will be considered as Assistant Manager.
Responsibilities
• Act as a single point of conta... ...lans regarding operational service delivery management for the customer
• Co...
Classy Wheeler Limited
香港島
5 天前
...or / Senior Director, Asia Product Risk Management page is loaded Director / Senior Direc... ... JR24021282 We are a leading financial services provider committed to making decisions ... ...egies. The role plays a key part in the delivery of new business plan, product approvals...
Manulife Insurance Malaysia
香港島
1 天前
An European based medical device company
Job Description
Leading a dedicated Technical services team to provide high-quality technical solutions to customers
Supervise the team and provide guidance to teammates on day-to-day operation
Closely liaise, commun...
Classy Wheeler Limited
香港島
5 天前
Service Desk Manager (Financial Industry)
Client Description
Global corporate finance company
Job Description
• Be a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, d...
Classy Wheeler Limited
香港島
2 天前
...Our client is a logistics company with a solid market foundation in the Asia region, and now they are looking for a Senior IT Service Management Analyst to join their team.
About the role
Reviewing, developing, rolling out, and maintaining IT service/operations po...
KOS International
香港島
3 天前
Regional IT services and solutions provider
Job Description
• To originate technology services and implementation opportunities ... ...ernal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.
Job ...
Classy Wheeler Limited
香港島
2 天前
...d out how to protect yourself
General Manager, Health and Wellness (Regional)
Hong ... ...c partnership with out-sourcing wellness service providers, vendors or partners to enhanc... ...o enhance the consistency of the service delivery and customer experience. You will be rep...
Page Executive
香港島
4 天前
Manager, Professional Services Operation
Client Description
Regional telecom carrier
Job Description
• Work with a project team, suppliers, contractors, internal technical staff to run professional services operation in 7x24 basis.
• Manage the 7x24 profes...
Classy Wheeler Limited
香港島
5 天前
...opportunity has arisen for an energetic professional to lead their project management division for upcoming new projects.
We are now seeking for Senior Project Manager – Building Services.
RESPONSIBILITIES
~Account for full spectrum of project management du...
... Candidates with less experience will be considered as Product Manager.
Responsibilities
• Part of a diverse and multi-disciplin... ...ir wants and needs
• Identify how end-user uses the apps and services and investigate through data the behavior that drives engageme...
Classy Wheeler Limited
香港島
2 天前
...eam charged with a product line (App for e-banking channel) and manage the entire product line life cycle from strategic planning to t... ...
Responsible for the user-centered financial and non-financial service systems and user systems.
Responsible for market research an...
Global Executive Consultants Ltd.
香港島
3 天前
...ope with their expansion plans, they are now inviting a General Manager to manage their prestigious private club in Hong Kong.
About... ...oaching and training to cross functional departments to improve service standards, revenue and operational efficiency.
The Successfu...
KOS International
香港島
3 天前
Assistant Network Manager / Managed Service Network Engineer - CK
Client Description
Job Description
Responsibilities
• Responsible... ...ltant on network and security solutions to provide service delivery
• Develop guidelines/procedures to ensure the operation ...
Classy Wheeler Limited
香港島
2 天前
Client Delivery Lead (Applications, FSI-focused) - IC
Client Description
Regional IT services and solutions provider
Job Description
• Requires full comprehension o... ...ring together cross-functional teams.
• Manages a team of highly motivated individuals in...
Classy Wheeler Limited
香港島
2 天前
Senior Technical Services Manager / Infrastructure Lead
Client Description
Company: An established leader in IT services and soluti... ...cessary technical capabilities.
• Lead project and service delivery to ensure profitability and customer satisfaction.
• Manag...
Classy Wheeler Limited
香港島
5 天前