HKD 9k - HKD 14k /月
...ng Kong as its regional hub, the client is now looking to hire for a newly-created IT Support position to join their existing IT team.
Job Description:
• Provide on-site technical support for desktop PCs – both software and hardware
• Assist with installation and...
Job Responsibilities
- Provide helpdesk support and troubleshoot technical issues within the Windows environment
- Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
- Perform ...
...ers, networks, firewalls and backup.
~Liaise with vendor and support team on resolving system and network issues.
~Troubleshootin... ..., network, application issues, etc.
~Prepare and provide the technical documentation, User Manual and User training.
~Monitor and c...
Job description
Interactive Brokers Hong Kong Limited ("IBHK") is looking for a Client Technical Support Representative who will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a...
...ree / Diploma or above in Information Technology, Computer Science or related disciplines
~ Minimum 2 years solid experience in supporting PC and Mobile Devices hardware / software, MS Windows 10 or above, MS Windows Server, MS Office, MS Exchange, VMware and other ma...
HKD 9k - HKD 15k /月
...ence in the major cities around the world. They have sales and support offices in Hong Kong with strong reputation in the various ind... ... regarding our provision of services and products by achieving technical excellence. With Hong Kong as its regional hub, the client is ...
Job Responsibilities
Provide level 1 IT technical support and service to external customers;
IT infrastructure support and system administration
Liaise with vendor/supplier and collaborate with internal users to accomplish IT operation task or infrastructure...
...nagement practices.
Job Responsibilities:
Handle IT helpdesk requests from internal users
Handle regular system / network support tasks
System data entry and administration
Assist in troubleshooting system and network problems
Provide on-site assistan...
...b Responsibilities:
Handle customer enquiries including account administration, technical issue in related to hardware/ software / the user platform
Conduct health check and support regular system maintenance/ upgrade
Provide on-call support
Handle any other...
Responsibilities:
• Responsible for 1st Level technical support.
• Provide troubleshooting and basic problem solving on system, software, hardware and network issues.
• Investigate production issues and participate in system operation improvement.
• Perform sy...
Our client, is a telecommunications company in Hong Kong, is looking for an Technical support to join their APAC Technical Support Team.
Responsibilities:
Provide technical support to end-users via incoming call, both remotely and in-person.
Troubleshoot and...
...LAs, change management, incident response reporting etc.
To support ad-hoc, standby, emergency call-out, and overtime work as assi... ...ndidate with moreexperience or qualification will be considered as Senior Technical Officer
~5-day work, no shift duty is needed
...owing team as:
To provide hardware and software maintenance or remote support to solve the IT related problems
To provide the system setting and configuration
To handle customer technical ENQUIRIES and product / system demonstration
To assist in managing ha...
...ure schedule, risk mitigation and configuration assurance.
Data verification, product test and documentation
Day-to-day technical support, application administration, documentation, understand and troubleshoot CTM/vender products, apply solution and feedback to t...
...nd average in Mandarin;
~ Shift duty is required;
~ Less experienced candidate / fresh graduate is welcome and considered as "Technical Officer".
We offer competitive salary package and career development opportunity. Free company coach is provided. Interes...
Responsibilities:
Elicit requirements from various stakeholders in the business and recommend solutions that enable the organization to meet its goals
Assist the Project Manager/ Business Analyst to manage requirements documentation, reviews, prioritization and ...
...ibilities:
You will contribute to the total customer satisfaction by providing general helpdesk support to end users.
What you’ll be doing?
Provide technical support via phone, email and fax to address query/incident reported from users
Identify, diagnose...
Responsibilities:
Perform daily IT-related services support and hardware maintenance, replacement for customers
Handling daily after-sales operations with customers and vendors
Provide technical support, hardware, software installation, configuration, and tro...
The Job
Clients: A Leading Security Services Company
Position: Technical Support Engineer (Security/ELV System)
Responsibilities:
Provide Security Systems technical support to other teams, includes drawings, technical support engineer and technician
Giv...
... infrastructure setup and installation
Computer and Servers troubleshooting
Software / Hardware updates and upgrades
Technical support and maintenance services to users
Requirements:
Junior Technical Support :
~ Familiar with Windows Installation,...
...a successful career.
Your Job Duties:
Provide 1st level Support Service and escalate complex issues to Tier-2 support team wit... ...agreed service levels
Attend to service enquiries including technical support and fault report via inbound call or email
Liaise w...
...n Ⅱ JD:
Job responsibilities:
1.Provide hardware/software support services to onsite client including break/fix
2.Implement vi... ... demand, and event have rapid response ability?
6.Has the non-technical service object and communication skills;
7.Excellent written...
An international retailer chain is looking for a technial business analyst with ERP or supply chain background and application support skills to join the APAC team
Responsibilities:
~Provide support for internal ERP Applications or other core Applications manage...
...l, configure and maintain the database management systems software
Prepare technical specification and evaluation for new or upgrade IT projects
Provide technical and production support for IT projects
Provide end user support for Internal Office network and A...
... a strong foundation in Hong Kong. Currently, they are looking for an IT Support Engineer to join their team.
About the role
Handle users' tickets and provide L1/L2 technical support on the company application/system/server/network in a timely man...
Job Responsibilities:
Provide technical support on hardware and software
Troubleshoot servers, network, and end-user PC technical issues
Install and maintain LAN & WAN networks, hardware and software
Provide help desk services to users and handl...
Job Industry: Information Technology
Position: Technical Support Analyst
Reference No: J - 20230204
Location:
Job Description:
Provide level 1 support to associate
Handle internal IT support hotline
Provide daily event support and meeting room s...
...
• Diagnose end-user desktop issues and provide step-by-step support
• Support for External and Internal (Proprietary) applicat... ...entation detailing efficient troubleshooting methodologies and technical support procedures
• Educate end users on technological be...
...nts:
Degree in IT or a related discipline.
Minimum of 3-4 years of relevant working experience in Service Desk and IT support.
Previous experience in financial institutions is an advantage.
Proficiency in Microsoft Windows, M365, VMware, and comm...
...e, major in Computer Science, Information Technology or related discipline
~At least 2 yrs or above experience in IT support operations
~Technical support exp in sizable or multinational companies is preferable
~Gained experience in configuration and support of W...