...ties and propose optimal solutions to improve customer’s booking experience
Work with IT on user stories, to define acceptance criteria and design test cases
Conduct UAT to make sure deliverables meets acceptance criteria and provide training to business users if ...
...mprove customer experience
Drive requirement collection with different stakeholders, prepare user stories, define acceptance criteria and design test cases
Conduct UAT to make sure deliverables meets acceptance criteria and provide training to business users if n...
...ver align and positive outcome towards payment experience across touchpoints
Conduct UAT to make sure deliverables meets acceptance criteria and provide training to business users if needed
Review workflow and define refinement
Requirements
A degree holder i...
... as change in policy and procedures, detailed system design, training, skill set, and mind set transformation.
Lead the user acceptance testing process; develop robust end to end test cases for validation of system logic and sign off to safeguard quality of delivera...
...S Intelligent Automation program including CMS and RPA Service Acceptance
Production of KPI/Metrics and Management reporting.
Defi... ...d.
Work in close partnership with GBS operations to educate users on the capability of intelligent automation tools, review and ...
...vel 3 incident supports for in-production systems and manage end user expectations.
Work closely and collaboratively with internal ... ...and end user behaviour
Ability and willingness to proactively accept and drive change to accomplish positive outcomes
Ability to u...
...ntially support all aspects of the delivery including analysis, testing and demonstration.
Contribute to standards and frameworks fo... ... customer needs; ability to set expectations and understand end user behaviour
Good understanding of technology concepts, trends ...
...eam player with demonstrated experience in experimentation (A/B testing) and optimization on digital channels (web and mobile apps) to ... ...Analytics or similar
Strong e-commerce background in driving user engagement and conversion across online channels.
Understand...
...manual sales order/purchase order creation
Manage the setup, extension, and termination of codes, create & maintain user accounts, assist in testing arrangements for new partners in the internal miles crediting platform named “Miles+”.
Collect and file all necessa...
... including organising schedules, managing resources, collecting user requirements and resolving training-related issues
Contribut... ...nd effectiveness of virtual reality training programmes through testing and gathering user feedback
Help enable and coach trainers a...
... activities deployment including sourcing, scheduling, platform testing, logistics & venue arrangement, and participant management
T... ...ployee performance, and skill development
Review and perform user data analytics, ensuring the accuracy and quality of data withi...
...velopment and implementation is required
Carry out level 2 and level 3 incident supports for in-production systems and manage end user expectations.
Review the Application Development vendors on development and implementation work as required • Oversee and QA the ...
...
Co-ordination and administration support for Company Alcohol and Other Drug (AOD) programme
Act as coordinator for AOD Random Testing
Support arrangements for random testing.
Initial verification of all testing records in role of MRO assistant and follow up ...
...across the business to manage an optimal cadence and calendar for member communications
Proactively ideate, design, implement and test new channels, content or engagement mechanisms to continuously improve marketable ratio
Support and lead reporting of member comm...
...pportunities to Channel Experience Lead
Responsible for maintaining the quality form in the system, conduct checking throughout testing to ensure changes are reflected correctly before releasing to CCD teams
Review QA evaluations performed by CCD teams, provide a...
...gagement team in tracking insights about stakeholders’ perceptions and expectations of our sustainability performance, and conducts tests on potential propositions related to sustainability.
Represent Cathay Pacific Group in sustainable development events, forums, c...
...cycle
Project Delivery
Focus on small to medium scale initiatives
Initiate, define, plan and execute tasks / initiatives
Test all solution aspects including but not limited to security, performance, integration
Facilitate project progress through relevant...
...iness Partner of Cathay’s internal business units with digital marketing needs; work closely with them to support the development, testing, rollout and performance analysis of their marketing campaigns.
Analyse campaign performance and member engagement data, and dr...
...ces and strategies
Project Delivery
Initiate, define, plan, and execute software development tasks and initiatives
Drive to test all solution aspects, including but not limited to security, performance, and integration
Facilitate project progress through rel...
...AAPA, Roundtable on Sustainable Biomaterials RSB, International Sustainability and Carbon Certification ISCC, American Society for Testing and Materials ASTM, etc) .
Engage operational team on SAF related performance study and review.
Support other initiatives in...
...Project Delivery
Focus on multiple medium to large scale initiatives
Initiate, define, plan and execute tasks / initiatives
Test all solution aspects including but not limited to security, performance, integration
Facilitate project progress through relevant...
...g, we are now inviting applications from highly motivated individual(s) to join us.
Responsibilities
~Liaise with the building users on the day-to-day provision of the Services
~Operate and monitor the building, electrical and mechanical installations or informa...
...nd assessments, follow up with candidates through multiple channels
Invigilate computer based assessment and conduct screening of test results
Work closely with Flight Operations (FOP) administrator on scheduling of interviews
Maintain up to date interview sche...
HKD 35k - HKD 45k /月
... ensure optimal functionality.
Implement preventive maintenance to avoid system failures.
Provide technical assistance to end-users, including hardware and software support.
Respond to and resolve IT support tickets and service requests.
Troubleshoot and re...