The Job ~ Client: The Call Center of a Premium Vacation Club ~ Position: (Assistant) Call Center Manager ~ Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evalu... 

Ebro Executive Search Limited

Hong Kong
21 days ago
 ...e speedy service recovery, investigation conducted in a fair, timely and customer-oriented manner. Drive digitization to reduce call demand and increase customer self-serve via digital platforms. Drive process improvements to achieve operational efficiency and... 

Pure Hong Kong, EA Licence No: 12S5954

Hong Kong
22 days ago
 ... leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Call Center Associate RESPONSIBILITIES ~Resolve customer complaints and conduct investigation if necessary ~Respond to the feedback from ... 

Delken Group Limited

Wan Chai
14 days ago

HKD 20k - HKD 29k per month

Job Requirements Handle customer enquiries, from incoming call, outbound call and email, on various banking products and transactions Support transaction confirmation by quoting FX and Money Market rate Assist daily banking transactions related to loa... 

ALL-STAR AGENCY

Hong Kong
18 days ago
CALL SERVICE CENTER OFFICER ~Provide courteous service and respond promptly to guests’ requests and inquiries.  ~Handle all incoming and outgoing telephone calls with courtesy and efficiency. Interested parties, please contact Human Capital at 3400 1174, or s... 

Hotel Icon

Hong Kong
more than 2 months ago
job description 1. Carry out daily customer service intelligent robot training work (including text robots and AI robots), and be responsible for the robot service resolution rate 2. Pay attention to and analyze robot indicators, combine with business processes, opti...

Fresh hippo

China
1 day ago
 ...service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them i...  ...ne-stop excellent Guest services promptly Operate Resort Call Center systems and applications in an accurate and efficient manner ... 

Hong Kong Disneyland Resort

Lantau Island
7 days ago

HKD 19k per month

 ...feel truly and completely yourself. It’s working with a team you call family. At Marriott we know that when you feel at home, you’ll m...  ...ounded by natural ambience and fresh greeneries, 24-hour fitness center, spa offers a wide range of pampering spa treatments and massage... 

Hong Kong Ocean Park Marriott Hotel

Southern
2 days ago

HKD 18k - HKD 20k per month

 ...戶查詢及跟進客戶之要求 準確地記錄有關資料及部門文職工作 需通宵輪班及公眾假日工作,每月基本值班日18天 Work duty: Process monitoring alarm information Answer customer calls, handle inquiries and follow up customer requests Accurately record relevant information and handle administrative and clerical ... 

SECOM Security Hong Kong Limited

Lai Chi Kok
9 days ago
 ...service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them i...  ...es: Conduct daily briefing to the team and update Resort Call Center Database information in timely basis to ensure information provi... 

Hong Kong Disneyland Resort

Lantau Island
13 days ago
The Job Client: Call Center for 1) Hotel, 2) Public Utilities, 3) e-Payment platform, 4) IT Services Position: Customer Service Officer Responsibilities: Answering inbound call (No selling), handling customers' inquiries and resolving complaints: Hotel: ... 

Ebro Executive Search Limited

Hong Kong
7 days ago
工作職責 處理申請相關事項 於接線中心處理一般電話查詢及申請 (毋須cold call) 處理資料輸入及其他文職工作   職位要求 中五程度或以上 具基本電腦文書技巧包括 Microsoft Word, Excel 及中文輸入法(倉頡 / 速成) 具電話銷售或相關客戶服務經驗者優先考慮 具良好溝通技巧,能操流利廣東話,基本英語及普通話 歡迎應屆畢業生加入   福利 ~ 有薪年假12日起 ~ 超時工作津貼 ~ 週末加班津貼 ~ 交通津貼 ~ 醫療人壽保險 ... 

Mclaren Consultancy Limited

Wan Chai
9 days ago
Responsibilities: Manage the daily running of the call center Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions Monitor team performance to ensure all call activities comply with Company rules a... 

Kerry Express (Hong Kong) Limited

Hong Kong
2 days ago
 ...s for the vacancies. So, we ask, where will your journey take you?   Job Summary To manage the daily operation of the Call Center & to provide professional services.   Job Requirements Diploma or above in hospitality management or related disciplines.... 

SHERATON HONG KONG HOTEL & TOWERS

Tsim Sha Tsui
8 days ago
Lik On is a symbol of world-class security services and innovative technology solutions. Quality is in everything we do at Lik On.   職責: 接聽客戶電話,處理客戶查詢及要求 部門行政工作 入職條件 ﹕ 中五或以上程度 略懂英語及電腦 (需要操作良好中英文輸入法) 持有效保安人員許可証 QAS証書可獲優先考慮 需24小時輪班或夜班工作(每天工作9小時) ...

Lik On Security Limited

Cheung Sha Wan
10 days ago
Customer Service Supervisor (Call Center & Repair Service Center) / Service Desk Team Lead Responsibilities: ~Supervise and guide a customer service team in the call center and repair service center. ~Set performance targets, provide feedback, and conduct training... 

ASK IT Limited

Kwun Tong
10 days ago
General Practitioner (High-End Medical Center, Rapport Focused) Job Title: General Practitioner (High-End Medical Center, Rapport Foc...  ...inese Click " Apply Now " to apply for this position or call Stanley Leung at +852 3180 4931 f or a confidential discussion.... 

KOS International

Hong Kong Island
2 days ago

HKD 20k - HKD 45k per month

 ...500” Listed Company of Hong Kong. We operate over 100 service centers throughout Hong Kong, Singapore, Australia, Macau and China wit...  ...ription Responsibilities: Manage the daily running of the call center Set, Monitor & Review the performance of staff, ident... 

Perfect Medical Health Management Limited

Mong Kok
25 days ago
 ...ce to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions t... 

Marriott International

China
3 days ago
***該崗位由第三方聘請*** 工作職責 透過電話聯絡並協助客戶進行貸款申請及跟進申請流程: 提醒並協助客戶在APP完成貸款申請的操作; 提醒並協助客戶補充貸款申請證明文件(包括但不限於地址證明文件、收入證明文件、身份證明文件、其他證明文件等);清晰並準確地指導客戶操作及提交符合標準的文件; 提醒並促成客戶接受已審批通過的貸款;解答客戶的問題並根據客戶需求介紹貸款產品資料及相關優惠(包括利率優惠,免息優惠等); 視乎實際情況,提供客戶優惠(如優惠券、現金回贈等)促成貸款; ...

Fusion Bank Limited

Hong Kong
17 days ago
 ...and external customers Handle both verbal and written enquiries, requests and complaints from customers through inbound/outbound calls, email, WhatsApp or WeChat tactfully and professionally to align with the corporate image. Provide after-sale services to enhanc... 

Market Hong Kong Limited

Hong Kong
2 days ago
 ... and production. Record equipment problems and place service calls. Operate the infrastructure and computers via centralized co...  ... working experience and fresh grad are also welcome if has data center internship experience ~ Associate's degree or higher in compu... 

Ambition

Hong Kong
13 days ago
 ... more information, please visit  to learn more about OCBC Hong Kong. Responsibilities ~Handle customer enquiries, from incoming call, outbound call and email, on various banking products and banking services  ~Handle requests from customer including but not limite... 

OCBC Bank (Hong Kong) Limited

Hong Kong
9 days ago
 ...eam about. Sound like a dream? Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Call Services Centre Officer. Job Responsibilities Provide courteous service and respond promptly to guests’ requests and inquiries... 

Hotel ICON

Tsim Sha Tsui
25 days ago
About the Role We're now looking for a dynamic Bartender to join Calle Ocho, our innovative new Spanish tapas restaurant located in the retail epicentre, Causeway Bay. You will work alongside a supervisor, and prepare cocktails and other beverages in a timely ... 

Pirata Group

Causeway Bay
4 days ago
About the Role We’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative new Spanish tapas restaurant located in the retail epicentre, Causeway Bay. As an Assistant Manager, you will support the Restaurant Manager in all aspects of... 

Pirata Group

Causeway Bay
4 days ago
 ...ney. New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us. Responsibilities ~Handle phone calls and respond to guests' inquiries in an efficient and courteous tone ~Ensure proper working condition of the telephone switchboard... 

New World Millennium Hong Kong Hotel

Tsim Sha Tsui
18 days ago
 ...ting high calibre candidates to join us and develop successful careers with us. Responsibilities: Assist in answering inbound calls regarding enquiries on general banking products & services. Provide efficient and quality service to satisfy customers’ needs by... 

Chong Hing Bank

Hong Kong
4 days ago
 ...lities Perform daily systems monitoring, health check and incident handling Provide technical support and maintenance in Data Center operations Maintain daily operation procedures, inventory and tidiness of the Data Center Perform ad-hoc tasks assigned by th... 

NewPages Recruitment Company Limited

Hong Kong
18 days ago
 ...產品 ~轉介有興趣申請貸款的客人予推廣主任作後續處理 Requirements: ~HKCEE / HKDSE or above, or equivalent qualifications at HKQF level 2 ~1 years of call centre / customer service / Sales experience in retail industry is preferred ~Fresh grad also welcomed to apply ~Out-going, proa... 

Konew Fintech Corporation Limited

Central
3 days ago