Search Results: 1,260 vacancies
Your role
Provide expert knowledge support to Customer Officers and handle complex customer service enquiries
Resolve customer enquiries on the first contact through high level analytical problem solving, decision-making and judgment, and effective communication ...
... details about the PMSA, please visit website at
Responsibilities
Reporting to the Manager (Complaints and Enforcement), the appointee will be required to:
handle enquiries, complaints and conduct enforcement inspections properly and timely;
collect and ana...
... informative and well-mannered at front house reception and every to revitalise the customer experience in the head office
Handle complaints, enquiries and resolve service issues in a professional manner to reflect our people-centric brand DNA
Provide general cle...
...ist in rental forecast and preparation of monthly performance reports
Handle leasing inquiries, lease negotiation and tenancy administration
Handle customers’ special requests and complaints
Attend annual corporate and agency events when required
Conduct ma...
...
Take charge of all activities on guest floors
Provide clear room assignment for RAs in daily operations
Handle guest enquiries/requests/complaints
Control the minibar and amenities store on guest floors
Protect and maintain hotel properties in good order...
...partment and maintains the standard of services and provide overall supervision to Front Desk
Act as shift in-charge and handle guest complaint / request
To ensure complete customer satisfaction and profitability in all these areas as well as continuous developmen...
...s of business & private events.
Responsibilities:
Report to and communicate with the Front Office Manager
Handle guest requests and complaints adhering to the Hotel’s general guidelines
Supervise Front Office operation
Develop and implement strategies f...
HKD 15k - HKD 20k per month
...ting support and business development, follow up inquiries and complaints
Assist all aspects of administrative management, customer s... ...
Companies’ filings and documents preparation
Ad-hoc jobs handling
Job Requirements:
Degree Holder
Independent, stron...
HKD 28k - HKD 30k per month
...ome and greet VIPs, provide check-in/out service, respond to guest enquires and complaints, etc
Ensure total guest satisfaction throughout their stay and using hotel facilities
Handle emergency situation in accordance with the hotel policies and procedures
Any...
... to develop and use the GIS-based tools to acquire the geometric and hydraulic data of water supply networks in operation;
Handle complaints and enquiries, etc.; and
Perform ad hoc projects as assigned.
Requirements:
~ Holder of Higher Certificate in Civil E...
...the Front Desk at the hotel, including running night audit in PMS. You will also act as overnight Duty Manager to handle all guests’ queries and complaints.
Qualifications
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest ...
...lity and customer’s operational efficiency
Act as the primary contact point of the assigned customers
Handle and follow up customer enquiries and complaints in a professional and timely manner to achieve service excellence
Ensure service performance, proactivel...
...ets, cost control, manpower planning and regular reports
~To handle the emergencies of the property, attending IO/OC meetings and ... ...n Building Management Ordinance (BMO)
~Experience in handling complaints, monitoring contractors’ performance, procurement, customer se...
...rs.
Responsibilities:
Supervise the Security Officers, handle safety issues, finish the work assigned by superiors as to ens... ...
Write and submit the incident reports
Accept and handle complaints related to safety problems from guests/employees
Inspect th...
...ut services in an effective and efficient manner
~Manage Front desk daily operations
~Provide quality services, handle guests’ enquiries & complaints
~Achieve high level of guest satisfactions in a courteous and friendly manner
~Ensure effective cross-departmen...
...ow invite you to join us as one of our pre-opening team members.
Responsibilities:
Assist Guest Experience Agent to handle guests’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
...
...essing systems’ installation
~Provide service maintenance and after sales services for banknote processing systems
~Handle inquires and complaints from customers
~Provide support on new product launch, demo and product presentation
~Be responsible for service do...
...ly ;
~To work closely with project team to ensure project delivery fulfil customer expectation and requirements ;
~To handle customer complaints and enquiries in office hour , non-office hour and coordinate with internal team ;
Job Requirements:
~Experienced ...
...rket and sales channel
Prepare budget, sales forecast and different market analysis
Negotiate with clients
Handle customers enquiry and complaint
Handle overseas trade events if needed
Ad hoc projects as assigned
Requirements:
Higher Diploma in B...
...operly in any kind of emergency or safety situation.
# Respond promptly to guest needs and resolve related problems.
# Handle guest complaints in a timely and professional manner.
# In conjunction with the Security Manager, prepare emergency procedures upon advic...
