Search Results: 891 vacancies
Your role
Provide expert knowledge support to Customer Officers and handle complex customer service enquiries
Resolve customer enquiries on the first contact through high level analytical problem solving, decision-making and judgment, and effective communication ...
... details about the PMSA, please visit website at
Responsibilities
Reporting to the Manager (Complaints and Enforcement), the appointee will be required to:
handle enquiries, complaints and conduct enforcement inspections properly and timely;
collect and ana...
...ose shipping discrepancies with both customers and vendors, keep track of vendor shipping performance.
~Positively handle all customer complaints on behalf of Parts and drive internal resources to solve customers’ problems proactively.
What we look for
Re...
...e TV and social media.
Responsibilities :
- Assist in property daily operations, administration, and liaisons
- Handle inquiries and complaints
Requirement :
- HKDSE/ Certificate holder or above
- Preferably in property management or related disciplines
...
...s of business & private events.
Responsibilities:
Report to and communicate with the Front Office Manager
Handle guest requests and complaints adhering to the Hotel’s general guidelines
Supervise Front Office operation
Develop and implement strategies f...
...partment and maintains the standard of services and provide overall supervision to Front Desk
Act as shift in-charge and handle guest complaint / request
To ensure complete customer satisfaction and profitability in all these areas as well as continuous developmen...
... informative and well-mannered at front house reception and every to revitalise the customer experience in the head office
Handle complaints, enquiries and resolve service issues in a professional manner to reflect our people-centric brand DNA
Provide general cle...
...
Take charge of all activities on guest floors
Provide clear room assignment for RAs in daily operations
Handle guest enquiries/requests/complaints
Control the minibar and amenities store on guest floors
Protect and maintain hotel properties in good order...
HKD 28k - HKD 30k per month
...ome and greet VIPs, provide check-in/out service, respond to guest enquires and complaints, etc
Ensure total guest satisfaction throughout their stay and using hotel facilities
Handle emergency situation in accordance with the hotel policies and procedures
Any...
... sponsorship, communications with staff, etc.;
Provide support for community engagement and customer relationships;
Handle customer complaints and prepare analysis reports
Assist in ESG programs and charity activities;
Monitor daily news and social media pla...
...ist in rental forecast and preparation of monthly performance reports
Handle leasing inquiries, lease negotiation and tenancy administration
Handle customers’ special requests and complaints
Attend annual corporate and agency events when required
Conduct ma...
...ns, tackle problems when they arise and to ensure the hotel is functioning smoothly at all times
To be accountable for handling guests’ complaints, comments and suggestions tactfully
To have knowledge of operations in each and every department and coordinate operat...
...tribution
~ Annual year-end bonus
What's the role?
Handle inquiries/requests from customers or sales team, e.g. prepare ... ...stomers with First-Contact-Solution mindset and solve problems/complaints within empowerment
Closely partner with different departmen...
...ut services in an effective and efficient manner
~Manage Front desk daily operations
~Provide quality services, handle guests’ enquiries & complaints
~Achieve high level of guest satisfactions in a courteous and friendly manner
~Ensure effective cross-departmen...
... to develop and use the GIS-based tools to acquire the geometric and hydraulic data of water supply networks in operation;
Handle complaints and enquiries, etc.; and
Perform ad hoc projects as assigned.
Requirements:
~ Holder of Higher Certificate in Civil E...
...the Front Desk at the hotel, including running night audit in PMS. You will also act as overnight Duty Manager to handle all guests’ queries and complaints.
Qualifications
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest ...
...ly ;
~To work closely with project team to ensure project delivery fulfil customer expectation and requirements ;
~To handle customer complaints and enquiries in office hour , non-office hour and coordinate with internal team ;
Job Requirements:
~Experienced ...
...ow invite you to join us as one of our pre-opening team members.
Responsibilities:
Assist Guest Experience Agent to handle guests’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
...
... / service / cleanliness of sections
~Constantly obtain customer feedback to ensure satisfaction
~Proper and tactful handling of guest complaints
~Ensure effective communication within sections and other divisions
~Attend F&B divisional and departmental meetings...
...tor performance
Co-ordinate with various parties for building operation and project works
Handle repair & maintenance works
Handle customer inquiries and complaints
Follow up project works
To attend handover / takeover inspection of new development
To...
