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HKD 35k - HKD 40k per month
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe. The Role * Define and document requirements for data projects. * Conduct detailed portfolio data analysis, identify gaps/exceptions, and establish...- 工作職責 職責： -處理有關人壽保險產品、保單細節及相關服務的客戶來電，確保提供準確及專業的回覆。 -協助客戶辦理保單申請、續期、理賠及其他行政事宜，並保持合規及高效。 -管理及跟進客戶投訴，記錄個案並在需要時轉交相關部門。 -與客戶保持定期溝通，提供最新資訊及支援，以加強客戶關係。 -與內部團隊合作，優化服務流程並提升客戶體驗。 要求： -高級文憑或以上學歷，具備至少一年客戶服務或保險相關工作經驗者優先。 -持有 IIQE 資格 (卷一及卷三) 者優先考慮。 -熟悉人壽保險運作及基本監管要求。 -具備良好溝通技巧及電話禮儀，...
- 工作職責 What you’ll do and what success looks like in this role Handle customer enquiries via phone and email in a positive and professional manner Investigate and resolve customer complaints promptly; escalate to team head when needed Assess customer issues and provid...
- Key Responsibilities Address and resolve disputes efficiently and in a fair manner, create excellent customer relationships during the process and beyond. Provide customers with a contact point to a skilled, knowledgeable case officer who has the authority and de...
- 工作職責 Responsibilities: • Provide excellent customer servicing at our service hotline and customer counter. • Handle incoming calls... ...ork (Roster from Mon-Sat, fixed working hour 9am-6pm) • 1 year contract of employment and a competitive salary to the right candidate,...
- GCB 5 We are currently seeking a high calibre professional to join our team as a Senior Customer Relations Manager. In this role you will Handle escalated complaints from various channels via an end-to-end process from complaint classification, review, inve...
HKD 20k - HKD 25k per month
... the business The Role Participate in the design and enhancement of insurance products, ensuring strong alignment with customer needs while balancing internal and external stakeholders' perspectives Support the delivery of product initiatives, including p...- Responsibilities: Responsible for property handover and aftersales service Assist in handling complaints and customer enquiries Liaise with internal and external parties to fulfill operational needs Perform other ad-hoc tasks as assigned Requirements: ...
- Job Duty Duties: 維持中心運作及接待工作 Assist the day-to -day operation in the centre and handle the enquiries from the customers with excellent customer service skills. 協助處理客戶投訴及查詢 Assist to handle the complaints and enquiries. 需要輪班工作 Willing to work on shift duty, weekends...
- ...industry operations and market trends Networking: Build connections with professionals Practical skills development: Develop Customer Handling skills and problem-solving skills through hands-on experience Guidance and Feedback: On-the-job guidance and regular f...
- .... We are a multi-award-winning virtual insurer with a flexible, collaborative startup environment. To facilitate our increasing customer base, we are looking for a professional and customer-centric individual to join our growing team and help us as we continue to del...
- Job Duty We are looking for a dynamic and results-driven Parttime Customer Services Assistant to join our team. The successful candidate will be trained to look after the club and to deliver a great member experience to all our members, grow sustainably the membersh...
- ...n our team as a Senior Manager, Marketing Campaigns (12-month contract) In this role you will: Campaigns, Content & Projects ... ...nal teams, ensuring cohesive marketing efforts with the client/customer at the heart of decisions Deliver regular global check in’s...
- Job Duty Job Description - Answering incoming calls and WhatsApp enquiries from customers and cross-selling with various requests such as mobile and 1O1O Home services, golf bookings, dining reservations, travel recommendations, etc. - Ensuring a pleasant customer ...
- Assistant Customer Service Manager This position is suited to a highly motivated individual, who is determined to develop his / her career in customer service field in a thriving business. Responsibilities: • Assist in supervising a team of staff in pr...
- Purpose & Overall Relevance for the Organization We are seeking an expert to join the Global Customs function with a primary focus on the specialized area of country of origin. The primary objective of this role is to drive trade preference implementation and ens...
- ...dware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. 2. Can use USB & PEX to install Windos system. 3. Understand how to deal with blue screen...
- ...dware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. 2. Can use USB & PEX to install Windos system. 3. Understand how to deal with blue screen...
- ...Excellent planning, organization, communication, judgment and problem-solving skills Creative and a good team player, with good customer service sense Passionate, willing to take on challenges, can work under pressure and in a fast pace environment. Enthusiasti...
HKD 40k - HKD 45k per month
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe. The Role * Perform system design, feasibility studies, and prepare program specifications. * Lead development, testing, implementation, support...- Are you passionate about owning the end-to-end customer journey and driving real business impact? Do you excel at building trusted relationships while identifying growth opportunities? Are you motivated to work in a fast-paced, collaborative environment where cu...
- Your role To handle customers’ inquiries via phonecalls and multi digital channels, e.g live-chat, email, social media to ensure customers' satisfaction To identify opportunities to sell or retain customers during interactions To follow pre-set procedures and...
- 工作職責 有興趣了解營養餐行業或有相關經驗人士優先 。 We are looking for a passionate, dynamic and committed customer service and operations assistant to work in our fast growing meal plan business. Working with our young and high energy team , you will assist in providing the best experience...
- ... receipt of orders and clarify any information that is unclear or missing ~Prepare and send samples within the time frame set by customers. If this is not possible, agree with customers on the best options ~Confirm shipment schedule with customers ~Know current pro...
- Job Description Answering incoming calls and WhatsApp enquiries from customers and cross-selling with various requests such as mobile and 1O1O Home services, golf bookings, dining reservations, travel recommendations, etc. Ensuring a pleasant customer experience...
- Description Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from te...
- We are looking for a Registered Social Worker who will be responsible for a mental health funding and working with caregivers and children at Tuen Mun Centre. Job duties include groups, public education and developing parent networking. The candidate should hold an acc...
- ...rd Supervise the branch's performance and make changes if necessary Handle the platform and counter focus and ensuring that customers are receiving high levels of customer service Be responsible for mentoring staff to consider customers current and future circ...
- Career Why the SFC Join us as an experienced professional Contract Manager (2-Year Contract) - Investment Products Ref.: SFC/CM/IP/260508 Duties & Responsibilities: In the ever-changing market conditions, regulators worldwide are facing increasing challenges...
- Responsibilities Contact and serving to the clients/customers in regards to the cargo which would have been shipped via different kind of modes Monitor the shipments on a daily basis, deal with any issues that may have occurred Respond to all requests for...