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  • 工作職責 職責: -處理有關人壽保險產品、保單細節及相關服務的客戶來電,確保提供準確及專業的回覆。 -協助客戶辦理保單申請、續期、理賠及其他行政事宜,並保持合規及高效。 -管理及跟進客戶投訴,記錄個案並在需要時轉交相關部門。 -與客戶保持定期溝通,提供最新資訊及支援,以加強客戶關係。 -與內部團隊合作,優化服務流程並提升客戶體驗。 要求: -高級文憑或以上學歷,具備至少一年客戶服務或保險相關工作經驗者優先。 -持有 IIQE 資格 (卷一及卷三) 者優先考慮。 -熟悉人壽保險運作及基本監管要求。 -具備良好溝通技巧及電話禮儀,...

    WallStone Partners & Co. Ltd.

    Eastern
    1 day ago
  • 工作職責 What you’ll do and what success looks like in this role Handle customer enquiries via phone and email in a positive and professional manner Investigate and resolve customer complaints promptly; escalate to team head when needed Assess customer issues and provid... 

    WELAB

    Eastern
    2 days ago
  • Job Description  Management Trainee (Job ref: MT/2025/1116)  Job Highlights:  Friendly Working Environment  Comprehensive Trai...  ...m-solving skills  Creative and a good team player, with good customer service sense  Passionate, willing to take on challenges, ca... 

    Asia One Printing Limited

    Eastern
    more than 2 months ago
  • 工作職責 Why INITIAL? INITIAL 重視生活品味,一直致力於為員工帶來非尋常體驗,我們能夠為你提供: 新入職免費形象塑造 (包括:衣著配襯、化妝及髮型改造) 專業職前培訓 優良團隊合作文化 友善的同事關係 充滿活力的內部員工活動 多元化店舖營運工作體驗,鞏固你的零售事業發展 職責: 以提升店舖銷售為目標,協助各同事達至個人及店舖總銷售額 協助店長處理店鋪內日常運作,包括產品陳列、倉存整理及 協助新員工面試及店舖人手安排 制定行銷策略,推動店舖氣氛以達到營業目標 為顧客提供優質服務及協助指導新入職同事 ---...

    INITIAL FASHION

    Eastern
    1 day ago
  •  ...tablished and recognizable brand in Asia, providing a range of transport and logistics services. Job Descriptions • Developing and managing free hand cargoes and agent business to drive sales. • Handle nomination and routing account changes, follow up on sales leads. •... 

    OmniSource Hong Kong

    Eastern
    2 days ago
  • Background We are a well-established digital agency in Hong Kong. We are looking for an experienced Sales Manager to join us. This role bridges client needs and internal delivery teams, translating business problems into digital solutions. The ideal candidate underst... 

    theOrigo Ltd.

    Eastern
    more than 2 months ago
  • 工作職責 職責: • 負責餐廳之日常工作 • 為客人介紹及提供食物與飲品, 並提供優質服務 • 帶領並指導團隊 • 妥善處理客人查詢及投訴 要求: • 具備五年或以上相關餐廳餐飲經驗 • 對工作有熱誠及責任感 • 具備良好的領導才能、溝通技巧及團隊合作精神 • 具責任感和團隊合作精神 • 即時上班優先 工作地點 : 太古 福利 : • 營業獎金 / 每月小費 / 免費膳食 / 酌情性年終花紅 • 每月 6 天例假 / 年假12天起 / 14天勞工假期 • 婚假 / 生日禮劵 / 員工折扣優惠 •...

    Penna Moon Garden

    Eastern
    1 day ago
  • Job Duty - 管理及提升團隊表現,向員工提供培訓及輔導,以達成店鋪銷售目標,增加營業額; - 管理店舖業務,包括店舖陳列、存貨管理、日常營運、工作流程等 - 向客人推廣高端時尚服飾,提升顧客對品牌及服務的滿意度,解答客人要求

    Moiselle

    Eastern
    12 hours ago
  • Job Duty 職責: •迎接和招待客人 •處理客人的詢問,及時提供相關服務 •協助經理管理餐廳日常運作及其他事務 •確保客人有卓越體驗,維持高質素服務 要求: • 3 年或以上餐廳餐飲服務經驗 • 良好溝通能力, 具責任感 • 具 Fine dining / 酒店工作經驗優先 • 即時上班優先 工作地點 : • 太古城 福利 : • 營業獎金 / 每月小費 / 免費膳食 / 酌情性年終花紅 • 每月 6 天例假 / 年假 10-12 天起 / 14 天勞工假期 • 婚假 / 生日禮劵 / 員工折扣優惠 • ...

    Penna Moon Garden

    Eastern
    19 hours ago
  • Job Duty 職責: - 處理店舖日常營運、行政、管理及維持品牌形象 - 管理銷售及服務質素,推進銷量及促進銷量增長以達致店舖目標、提高效率及良好服務質素 - 按公司規章制度處理客戶投訴及退貨事宜 - 鼓勵並帶領團隊成員實現銷售目標,並提供優質的客戶服務水平 - 根據公司內部流程,以有效及高效率的方式管理庫存 - 負責店舖商品陳列,並確保店舖陳列細節符合公司要求及風格 - 培訓和發展團隊成員,以提高工作表現及提升客戶服務技能 - 維持銷售團隊士氣,從而建立優質團隊及提升生產力 職位要求: - 具至少3年時裝品牌相關經驗,...

    Brooks Brothers

    Eastern
    1 day ago
  • GCB 5 We are currently seeking a high calibre professional to join our team as a Senior Customer Relations Manager.   In this role you will Handle escalated complaints from various channels via an end-to-end process from complaint classification, review, inve... 

    HSBC Global Services Limited

    Kowloon City
    4 days ago
  •  ...ollaborative startup environment. To facilitate our increasing customer base, we are looking for a professional and customer-centric i...  ...Key Responsibilities Include: Assist the Customer Service Manager in leading and managing a team of customer service representat... 

    Bowtie Life Insurance Company Limited

    Wan Chai
    7 days ago
  • Job Duty Duties: 維持中心運作及接待工作 Assist the day-to -day operation in the centre and handle the enquiries from the customers with excellent customer service skills. 協助處理客戶投訴及查詢 Assist to handle the complaints and enquiries. 需要輪班工作 Willing to work on shift duty, weekends... 

    TPSL Service Centre

    Tsuen Wan
    1 day ago
  •  ...the Organization We are seeking an expert to join the Global Customs function with a primary focus on the specialized area of countr...  ... role will also work closely with origins and Sourcing teams to manage the C ‑ TPAT security program and support other trade ‑ prefe... 

    adidas

    Kwun Tong
    1 a month ago
  • Assistant Customer Service Manager  This position is suited to a highly motivated individual, who is determined to develop his / her career in customer service field in a thriving business.   Responsibilities:  • Assist in supervising a team of staff in pr... 

    Wilson Logistics LTD.

    Kwai Tsing
    6 days ago
  •   Are you passionate about owning the end-to-end customer journey and driving real business impact? Do you excel at building trust...  ...drives everything we do?   At SoftwareOne, Customer Success Managers play a critical role in delivering an exceptional customer exp... 

    SoftwareOne

    Kowloon City
    1 day ago
  •  ...rd Supervise the branch's performance and make changes if necessary Handle the platform and counter focus and ensuring that customers are receiving high levels of customer service Be responsible for mentoring staff to consider customers current and future circ... 

    HSBC Global Services Limited

    Kowloon City
    1 a month ago
  •  ...合作; 良好中文以及國語溝通能力,英語流利者優先; 具備相關銷售或者顧客服務經驗優先; Job summary Responsible for daily store operations and customer service, including sales, product display, inventory management, and transaction processing. Key selling points: 每月8日例休,銀行假期,生日假,婚假 年終花紅及獎金,團體醫療及牙科保險 Fun brand, F... 

    POP MART

    Eastern
    1 day ago
  •  ... most advanced air cargo terminals, offering world-class cargo handling services for Cathay Cargo and other international airline customers operating at Hong Kong International Airport. Responsibilities: Assist in developing operations procedures manuals E... 

    國泰航空服務有限公司

    Islands
    1 a month ago
  •  ...to bring the good back through our passionate, innovative, and customer-obsessed team. We are also proud to bring deep domain expertis...  ...o join our team. About the Role The Customer Proposition Manager/ Senior Manager for Medical Products is a pivotal, commerciall... 

    Bowtie Life Insurance Company Limited

    Wan Chai
    1 a month ago
  •  ...ty We are looking for a dynamic and results-driven Parttime Customer Services Assistant to join our team. The successful candidate ...  ...pliance to Company standards and procedures B) Assist the shop Manager to achieve sales targets and revenue goals for the club and me... 

    EFX24 KWUN TONG

    Kwun Tong
    1 day ago
  •  ...lve disputes efficiently and in a fair manner, create excellent customer relationships during the process and beyond. Provide custome...  ...re focused towards providing a seamless customer experience. Manage and minimize potential escalation of complaints to the media av... 

    Manpower Services (Hong Kong) Limited

    Kwun Tong
    16 days ago
  •  ...iption - Answering incoming calls and WhatsApp enquiries from customers and cross-selling with various requests such as mobile and 1O...  ...mes - Escalating complex or unresolved issues to team lead or management promptly - Providing insights on customer feedback - Supporti... 

    PCCW - HKT Services Limited

    Sha Tin
    1 day ago
  • 工作職責 Responsibilities: • Provide excellent customer servicing at our service hotline and customer counter. • Handle incoming calls including appointment arrangement, resolving customer enquiries and complaints as well as customer ordering. • Maintain good customer r... 

    Manulife (International) Limited

    Kwun Tong
    1 day ago
  • Responsibilities: Responsible for property handover and aftersales service Assist in handling complaints and customer enquiries Liaise with internal and external parties to fulfill operational needs Perform other ad-hoc tasks as assigned Requirements: ... 

    Henderson Land Development Company Limited 恒基兆業地產有限公司

    North Point
    13 days ago
  •  ...industry operations and market trends Networking: Build connections with professionals Practical skills development: Develop Customer Handling skills and problem-solving skills through hands-on experience Guidance and Feedback: On-the-job guidance and regular f... 

    Jones Lang LaSalle Management Services Ltd

    Quarry Bay
    16 days ago
  •  ...經驗人士優先。 We are looking for a passionate, dynamic and committed customer service and operations assistant to work in our fast growing m...  ... customer orders via excel and web templates Work closely with management to monitor and improve customer experience and service -Work ... 

    Fittery

    Wong Tai Sin
    3 days ago
  •  ...ption Answering incoming calls and WhatsApp enquiries from customers and cross-selling with various requests such as mobile and 1O...  ...es Escalating complex or unresolved issues to team lead or management promptly Providing insights on customer feedback Suppor... 

    HKT Services LTD

    Sha Tin
    14 days ago
  •  ...dware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. 2. Can use USB & PEX to install Windos system. 3. Understand how to deal with blue screen... 

    朗益電訊工程有限公司

    Eastern
    1 a month ago
  •  ...dware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. 2. Can use USB & PEX to install Windos system. 3. Understand how to deal with blue screen... 

    朗益電訊工程有限公司

    Eastern
    1 a month ago