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- Job Duties: Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. Monitor customer feedback regularly and identify areas of improvement in our products and services. Assist the project manage...
- Responsibilities: Customer Service Lead and manage the customer service team to deliver high-quality support to online customers Develop and monitor Key Performance Indicators (KPIs) to ensure team efficiency and outstanding service standards Oversee the eff...
- Key Duties Prompt and effective handling customer enquiries, compliments, and complaints professionally and promptly. Understan... ...onal advice and supporting service launches. Be the project manager for customer relationship activities ranging from contributing...
- ...antas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management a... ...role We are seeking a highly motivated and results-driven Customer Success Manager (Growth Specialist) to join our growing team in...
- ...antas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management a... ...build what's next. About the role We are looking for a Customer Success Manager (Customer Experience) who is passionate about b...
- ... Provide professional after-sales service to cultivate strong customer relationship and explore new business opportunities Identif... ...que needs Formulate investment strategies and tailor wealth management plans riding on a wide range of products platform Stay upda...
- ...ities Lead the concierge team and take charge of the day-to-day operation and management of the team at a Grade A retail and commercial property Deliver quality services to customers/tenants and handle enquiries and complaints Prepare training materials and pr...
- Responsibilities Customer Success team management Structure and streamline team and processes to accompany company scale up Ensure ways of working and processes are enforced, with complete and accurate tracking of pre-sales, ongoing projects and other task...
- The Customer Success Manager is responsible for supporting the client’s adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is introduced to the client near the end of the implementation process and...
- ... With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our busi...
- ...o provide professional and comprehensive loan services to its customers in Hong Kong of different industries and backgrounds. Wing... ... margin trading, gold bars retail, securities, futures, asset management and credit services. Wing Fung is a member of The Chinese Gol...
- ...here your vision and energy will shape the future of sales and customer service in a global hospitality powerhouse. This is your chanc... ...reer growth. Description As the Sales & Customer Service Manager, you will take charge of all sales and service operations, ens...
- ...ing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led b... ...ger, Better Lives. Roles and Responsibilities General Management Support the Team Lead to translate business objectives and...
- ...accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth... ...ce with focus within one or more of insurance, banking, wealth management, retail, consumer goods, hospitality, travel industry. Ke...
- .... CMB Wing Lung Bank and its subsidiaries hold multi licenses in banking, insurance, securities, trust and asset management sectors. Serving customers with whole-hearted, the Bank provides comprehensive banking products and services including retail banking, corpora...
- ...ture. Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA i... ...g to serve customers in accordance with standard procedures Manage and enhance service quality in the branch Keep the branch s...
- ...ystemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of s...
- Job Description: Full management accountability across a number projects, including project interdependencies through the full ... ...ropose, develop and apply programme /product strategy towards customers. Ensure that all programme/projects targets (product qua...
- ... With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our busi...
- ...t Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Business Development, Information... ...ms to identify business insight from data, covering the entire customer engagement journey, including acquisition, on-boarding, usage ...
- ...Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, i... ...tively. Job Responsibilities: Provide sales services to customers including account openings, AML checking, deposit quotation, ...
- ...eted within fixed service standard. Assess and control various management aspects in order to mitigate or minimize operational risks ... ... of banking operations, general banking products /services and customer requirements Good people management skill is necessary ...
- ...ONSIBILITIES Building a good relationship with existing clients and creating a vibrant community Manage administrative operations of the office, such as customer inquiries, memberships, procurement, etc Acting as the key point of contact for customers and visit...
- ...eking the right candidates for the position of General Banking Manager / Assistant Personal Banking Manager (HK$22,000 - HK$30,000 /m... ...ided. Minimum 1 year of experience in banking / insurance / customer service / sales preferred. Holder of IIQE Papers 1, 2, 3 an...
- ... Interest parties are invited to send full resume to . The successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotline team in the daily operations of the complex. He/ She will also...
- ...g International Bank 💼 Department: Retail Banking – Wealth Management (Branch-Based) 📝 Responsibilities Join an intensive on... ...ided. Minimum 1 year of experience in banking / insurance / customer service / sales preferred. Holder of IIQE Papers 1, 2, 3 an...
- ...n. Responsibilities: Deliver quality services to resolve customer enquiries and complaints in professional manner Take immedi... ...are regular investigation reports on Customer Satisfaction for management review Prepare training materials and guidelines as well as...
- ...ole in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to a... ... Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initia...
- ...e Departments: Bank-wide Operation Department Job Functions: Bank Operations, Quality Assurance, Risk Management Responsibilities: Review customer profile, CDD, KYC documents and customer statistic data for onboarding, periodic review and trigger event rev...
- ...Internship Program for both local and overseas student. Successful candidates will be employed by MBHK in Customer Services Department (Parts & Market Management) . With this opportunity, you are capable to prove your skills and knowledge, gain new experience and att...