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- Responsibilities Support the Manager in overseeing day-to-day customer service hotline operations, ensuring member enquiries related to benefits, policy changes, and claims are handled accurately, consistently, and professionally Assist in resource planning and ...
- This role focuses on owning and growing a portfolio of customers using Smartly’s social advertising platform. You will take full respo... ... contact and taking full responsibility for client outcomes Manage a growing book of business and work independently to drive ado...
- ...nt fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform i... ...the Job At Xendit, we are looking for an experienced Senior Manager Customer Success to partner with our largest clients and drive...
- Senior Manager, Customer Relations (eMPF) Location: Hong Kong Department: Customer Relations & Operations Excellence Role purpose This role is ideal for a proactive and resilient professional who is motivated by solving problems, improving customer outcome...
- ...nt fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform i... ...ut the Job At Xendit, we are looking for a Customer Success Manager (CSM) to support our Greater China clients and help drive thei...
- ...ent partnership allow us to promise Performance Simplified: making it easy to be the best in trading. We are hiring a Customer Delivery Manager based in Hong Kong for the APAC Market. Customer Delivery Manager is a key stakeholder at Horizon Software, she/he acts ...
- Job title: Customer Centricity Manager (eMPF) / Senior Customer Centricity Manager (eMPF) Team: Operational Excellence & Governance Location: Hong Kong Department: Customer Relations & Operations Excellence Role purpose Act as a change managemen...
- ...re committed to delivering seamless and innovative financial experiences for our customers. Position Overview: We are seeking a dynamic and detail-oriented Customer Operation Manager to join our team. This role plays a critical part in ensuring excellent customer...
- ...th over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By ta... ...lobal payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we gi...
- ...ducation sector through our cutting-edge generative AI education platform. We are looking for a dedicated and versatile Operations Manager to support our growing team in Hong Kong. Position: You will play a key role in creating a productive and positive work envi...
- ...to bring the good back through our passionate, innovative, and customer-obsessed team. We are also proud to bring deep domain expertis... ...o join our team. About the Role The Customer Proposition Manager/ Senior Manager for Medical Products is a pivotal, commerciall...
- ...arness the power of scent to transform environments and enrich customer experiences. Join over 50,000 satisfied clients in more than 1... ...learn more? Visit us at: APAC CUSTOMER SOLUTIONS ENABLEMENT MANAGER (Engineering Background Preferred) We're looking for an A...
- ... most advanced air cargo terminals, offering world-class cargo handling services for Cathay Cargo and other international airline customers operating at Hong Kong International Airport. Responsibilities: Assist in developing operations procedures manuals Ens...
- ...p-tier rated data centres are located across Asia to keep our customers connected from anywhere in the world with consistent levels o... ...full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without addi...
- Job Duty Manage and resolve customer inquiries related to the eMPF platform and associated administrative processes, ensuring timely and accurate resolutions. Oversee the end-to-end client service lifecycle, including identifying business development opportunities,...
- Assistant Manager (Property Operations & Customer Relations) Job Description Responsibilities: ~Handle customer-related matters, including but not limited to flat handover cases, after-sales matters for residential projects ~Coordinate the pre-handover inspecti...
- Manager, Customer Relations & Operational Excellence (eMPF) We are seeking a high-calibre, ambitious individual who demonstrates a strong "can-do" mindset, a sense of urgency, personal accountability, and an unwavering commitment to customer excellence. These qualit...
- Job Duty Job Responsibilities: - To provide professional advice on wine selection - To provide excellent customer service to customers - To assist in daily sales operations Job Requirements: - Proactive, passionate, good communication and active selling skills - Goo...
- ...以專業態度招待客人, 介紹店內設施及會籍資料，開拓新客戶群 Professional manner to members and introduce Club facilities and Membership information, develop new customer bases － 通過電話、電子郵件和WhatsApp等多種渠道銷售公司會籍，以達到指定銷售額 Promote membership through Mobile phone, emails and WhatsApp to reach sales target ...
- ...verview We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and... ...aS environments. Key Responsibilities Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools ....Remote job
- 工作職責 -Location: Ngau Tau Kok - Working day: Mon - Sun (5.5 days per week) - 09:00-20:00 (8 hours working time) - 9 hours per day (8 hours working, 1 hour lunch) Job Duties - Support hotline (inbound & outbound) - Handle non-phone enquiries (e.g. email, WebChat / What...
- ...terminations, and ongoing follow‑up actions. - Handle enquiries from external parties and ensure appropriate follow‑up. - Liaise with site office staff to coordinate and support daily operations. - Undertake any other duties assigned by senior management as required.
- Responsibilities Handle enquiries through phone, email and LiveChat, delivering high-quality, one-stop support to VIP customers in a professional and timely manner Address members’ benefit and claims enquiries effectively while maintaining service quality Mai...
- 主要職責 : 通過多種渠道 ( 電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機 APP 用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求 : 中五或以上程度 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間 : 星期一至五 09:00 - 19:00 ( 每日 8-8.5 小時一更 ) 星期六 09:00 - 13:00 ( 長短週 ) 全職同事...
- Job Duty Daily operations of general customer service and sales, responsible for answering, registering and responding customers. Execute marketing & sales actions assigned by supervisor.
- ...date knowledge of industry developments; Requirements · Higher Diploma/ Associate Degree or above · 4 years + experience in customer service, complaint handling, client relations etc is preferrable. Experience in healthcare industry is a plus · Knowledge in the...
- Job Duty Responsibilities: • Assist the Property Management Team to handle daily operations of the office tower. • Provide excellent customer services to tenants and visitors at the Concierge counter. • Handle general enquiries and complaints with professional custo...
- Job Duty Duties: * Monitor daily operation of the Private Club * Maintain an organized and welcoming club area that reflects the club's prestige. *Shift duty on Sunday and public holidays is required *Overseas business travel is required (Only once or twice per y...
- Responsibilities: Handle customer enquiries professionally via phone and email Perform first-tier troubleshooting and resolve customer issues effectively Maintain a high standard of customer service and service delivery Requirements: DSE graduate or abov...
- At GoGlobal, the Head of Customer Success owns the client journey from post-sale through steady-state delivery — ensuring a clean onb... ...pillars of scope: client onboarding from post-sale to go-live; management of the client-delivery vendors who perform subcontracted work ...