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- GCB 5 We are currently seeking a high calibre professional to join our team as a Senior Customer Relations Manager. In this role you will Handle escalated complaints from various channels via an end-to-end process from complaint classification, review, inve...
- GCB 5 We are currently seeking a high calibre professional to join our team as a Manager, Customer Engagement and Event. In this role you will: Plan and deliver end-to-end customer engagement and event programmes and acquisition campaigns aligned to ...
- ... initiatives to build the brand of Hang Seng Bank, acquire new customers, strengthen customer loyalty to build long term relationships,... ...n our department as Assistant Customer Propositions Marketing Manager. Principal responsibilities Assist to develop proposi...
- ...the Organization We are seeking an expert to join the Global Customs function with a primary focus on the specialized area of countr... ... role will also work closely with origins and Sourcing teams to manage the C ‑ TPAT security program and support other trade ‑ prefe...
- Assistant Customer Service Manager This position is suited to a highly motivated individual, who is determined to develop his / her career in customer service field in a thriving business. Responsibilities: • Assist in supervising a team of staff in pr...
- ...ollaborative startup environment. To facilitate our increasing customer base, we are looking for a professional and customer-centric i... ...Key Responsibilities Include: Assist the Customer Service Manager in leading and managing a team of customer service representat...
- Responsibilities: Building and maintaining effective customer relationships, taking ownership of customer’s service requests and e... ...nts (e.g., KYC, AML and fraud detection, etc.) Experience in managing and growing customer portfolio will be a definitely advantage....
- ... most advanced air cargo terminals, offering world-class cargo handling services for Cathay Cargo and other international airline customers operating at Hong Kong International Airport. Responsibilities: Assist in developing operations procedures manuals E...
HKD 10k
...re committed to delivering seamless and innovative financial experiences for our customers. Position Overview: We are seeking a dynamic and detail-oriented Customer Operation Manager to join our team. This role plays a critical part in ensuring excellent customer...- ...rd Supervise the branch's performance and make changes if necessary Handle the platform and counter focus and ensuring that customers are receiving high levels of customer service Be responsible for mentoring staff to consider customers current and future circ...
- Harriman Property Management Limited (PMC Licence Number: C-761006) , a wholly-owned subsidiary of Wheelock Properties, is a leading pr... ...sponsibilities: Lead a team to deliver quality handover and customer services for new residential projects Conduct pre-handover ...
- Responsibilities Customer Success team management Structure and streamline team and processes to accompany company scale up Ensure ways of working and processes are enforced, with complete and accurate tracking of pre-sales, ongoing projects and other task...
- ...es Responsible and supervision for the Client Support / Customer Service team Develop, motivate, coach and monitor the team ... ... Support implementation of online ordering platform Prepare management report for management review Monitor payment from clients ...
- Reporting to the Head of Customer Marketing, the Customer Marketing Manager will design and execute trade activations across on‑trade and off‑trade channels, manage POSM and agencies, own BTL budgets and measure ROI to elevate brand desirability and commercial performan...
- Responsibilities Drive the customer service strategy in a new, rapidly growing customer service to provide excellent service t... ...ed schedule as well as providing commentary analysis to senior management for both Hong Kong & China operations Refine workflows and ...
- ...ortunities, support and rewards that will take you further. Customer Contact Centre Hang Seng's Customer Contact Centre has been... ...ofessionals to join our department as Assistant Customer Care Manager, reporting to Customer Care Manager Principal Responsibilit...
- ... being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams,... ...empowered to do your best work. Job Summary The Senior Manager, Customer Success Mgt leads a team of Customer Success Manager...
- Responsibilities: Supervise the Customer Service team to deliver customer services in a timely, efficient and quality manner in ... ...phone inquiry Carry out any other duties as required by the Manager and the Company. Requirements: Higher Diploma or...
- ...t Hang Seng where your contributions will always be valued. Customer Contact Centre Hang Seng's Customer Contact Centre has been... ...ly seeking high caliber professionals to join our Relationship Management Team (RM) as Customer Relationship Manager focused on wealth...
- GCB 5 We are currently seeking a high calibre professional to join our team as a Customer Due Diligence Business Advisory Manager. In this role you will: Provide the Relationship Manager’s/Client Services Executive’s advice and guidance to satisfy the Ba...
- ...to bring the good back through our passionate, innovative, and customer-obsessed team. We are also proud to bring deep domain expertis... ...o join our team. About the Role The Customer Proposition Manager/ Senior Manager for Medical Products is a pivotal, commerciall...
- ...igh calibre professional to join our team as a Vice President Customer Intelligence. In this role you will: Execute the in... ...hts in business language Prepare presentation materials for management in illustrating outcome of business analyses and respective re...
- ... role Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various reque... ...es Escalating complex or unresolved issues to team lead or management promptly Assist in ad-hoc duties assignments when needed ...
- ...ips with them to support retention Create a robust and seamless experience for our patients & customers via improving various touchpoints at the medical centers Manage customer enquiries on healthcare products, use of e-portal and other information about clinics/s...
- ... multinational and local companies in Greater China region. Customer Service Officer Job Description Supporting the sales team ... ...racts and purchase orders etc. Assist in reporting and date management Provide excellent customers service, Communication channels...
- ...est choice service provider of total airfreight solutions for customers and cordially invite high caliber candidates for the followin... ...puter system Cross check shipment house data against Cargo Management System (CMS) records Liaise with flight handling colleague...
- GCB 5 We are currently seeking a high calibre professional to join our team as a Customer Relations Deputy Director. In this role you will: Manage and resolve customer complaints from all channels in line with internal guidelines and external regula...
- ... Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initia... ...re designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, incl...
- ...o help people lead healthier lives. Website Responsibilities Develop & maintain relationships with new & existing customers to achieve sales & service objectives Identify new sales and businesses opportunities After sales customer service and memb...
- ... in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Customer Proposition and Management is committed to designing differentiating value propositions for strategic customer segments, including mass affluen...