Search Results: 93 vacancies
...member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Report to : Customer Care Global Channel Experience Lead
Through Service Quality evaluations to identify areas requiring improvements, provide practical recommenda...
... engaging stories, messages and events to elevate the employee experience and pride in the company while strengthening the employer bran... ...g presentations and videos; running engagement activities; and managing department cascades as needed
Support engagement activities...
...erves over 750 destinations worldwide. Reports To: Digital Experience Manager - Travel Shopping
Department: Digital Experience (DEX)
... ...the product expert to make a positive impact to our members/ customer across Cathay’s online channels/ product portfolio involving...
...serves over 750 destinations worldwide. Reports To: Digital Experience Manager – Holidays
Department: Digital Experience (DEX)
This po... ...ms and other stakeholders to help develop deliver a seamless customer experience that supports our vision to be one of the the wor...
...erves over 750 destinations worldwide. Reports To: Digital Experience Manager –Travel Shopping
Department: Digital Experience (DEX)
T... ...e product owner ensuring initiatives, deliveries can improve customer experience and fit into Cathay’s digital product portfolio. ...
...Role Introduction
Reports To: Head of Customer Journey Transformation
Department: A... ...tand the long term strategy for customer experience during a disruption and help to translat... ...ns. When disruptions occur, he/ she will manage and coordinate with key stakeholders on ...
... destinations worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service Delivery (ASD)... ...mails and/or letters to customers)
Work with the Digital Experience, Brand, Insights and Marketing and Customer Support teams ...
...s over 750 destinations worldwide. Reports To: Assistant Manager Digital Experience - Experimentation
Department: Digital Experience (DEX)... ...innovation across our digital assets that entices traffic, customer experience and conversion.
Key Responsibilities
Work...
...ves over 750 destinations worldwide. Reports To: AM Digital Experience - Performance Site & Apps
Department: Digital Experience (... ...e quality reports, dashboard and provide business insights to management
Perform business analysis and provide comments & recommend...
Swire Properties develops and manages commercial, retail, hotels and residential properties, typicall... ... to excel and energises us to design inspiring experiences.
About our role
We are now looking for a talented Customer Services Officer to be part of our dynamic tea...
...es over 750 destinations worldwide. Reports to : Assistant Manager Customer Support
The position plays a key role in building relatio... ... (related to English, Chinese or Translation an advantage)
Experience in the customer relations field is a significant advantage. ...
...ships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to join Novotel Cit... ...t with less experiences will consider as Assistant Hygiene Manager
Interested parties, please send your resume wi...
HKD 20k - HKD 70k per month
... enhancing and refining it across every customer and employee touchpoint. We therefore w... ...onnecting our customers with meaningful experiences. As Cathay’s internal creative agency, ... ... this role, you will be responsible for managing a team of creatives; guiding and inspir...
...its suppliers. Cathay believes that its customers are best served by creating sustainable... ....
Enable the company to identify and manage third party risks and opportunities rel... ...Requirements
At least 10+ years work experience in the development and implementation o...
...ide. Reports To: Membership Marketing Manager
Department: Brand, Insights & Marke... ... the member engagement strategy for our customer relationship programme.
Project mana... ...iscipline with 5 years relevant working experience in CRM and member engagement campaigns....
...ices (GBS)
The Intelligent Automation Manager will play a key role in ensuring the GB... ...equirements for the GBS project and its customers.
Application of a structured methodo... ...isciplines
~8+ years of IT/Automation experience with 2 years of management experience
...
... it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in every... ...budget.
Develop and maintain productive relationships with customers.
Assist in developing pricing strategies, allotments and s...
...s worldwide. Reports To: Group Quality Manager - Ground
Department: Group Safety &... ...e to USDOT and other relevant authority customer protection requirements.
# Undertake ... ...erous goods awareness qualification.
Experiences
~5 - 7 years operational experience i...
...duction
Reports to: Head of Digital, Customer Travel
Department: Digital (DGT)
To... ...and B2B marketing campaigns and customer experience through optimising the channel mix, offe... ...Responsibilities
Lead a team of 11 to manage B2C and B2B communications with Cathay’s...
..., it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everyt... ...f business booked (e.g. generating proposal, writing contract, customer correspondence)
Requirements:
High Diploma in sales and m...
