OFFICE OF INFORMATION TECHNOLOGY
Digital Experience Specialist (23240569)
HKBU has embarked on a digital transformation journey that would disrupt the digital experience of all sorts of users - students, teachers, and administrators included.Apart from enhancing ...
...h calibre talent to join our Hermès team in Hong Kong.
Creating Emotions & Crafting Stories Together!
The role of Senior Customer Experience Executive should be energized by expertise and passion in execution excellence and cross-functional collaboration, assisting...
...Responsibilities:
~Design and review omni channel end-to-end customer journeys using Design Thinking, identify pain points, moments ... ...and touchpoints, and to ensure quality and consistent customer experience
~Leverage user data, customer voice, insights and market inf...
... excellent key account servicing, including but not limited to customer account profile, account service strategy and service improvem... ...her operational functions as appropriate
Establish customer experience transparency with Business team to ensure associated internal ...
...ing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led b... .... Critical to this ambition is to become a leader in customer experience and drive practical transformation across customer touchpoint...
Opportunity
Has responsibility for all customer facing activities and for providing a consistently high-quality experience for new and existing customers in a small/medium size cluster.
We offer
This is an exciting career opportunity in an international, ...
What's the role?
As a Customer Experience Manager, you will play a pivotal role in ensuring exceptional customer interactions within the organization. Your responsibilities encompass a wide range of cross functional tasks, from monitoring CX scores to driving custom...
Responsibilities:
~Provide exceptional customer service support to clients in the crypto industry
~Assist customers with inquirie... ...ts and provide recommendations to enhance the overall customer experience.
~Contribute to a positive and collaborative team environmen...
We are currently seeking a high caliber professional to join our department as Manager, Customer Experience .
Principal responsibilities:
Act as the 'Voice of Customers' champion of key channels and products, leading the root cause analysis, understanding ma...
...e to have you on board!
What Will You Do?
The Customer Success Specialist is responsible for addressing customers' and caregivers' ... ...entality with high standards of customer service
~ Have experience in excelling in a fast-paced, high growth and rapidly cha...
...making it come true!
Your Role
We are looking for a Customer Service Specialist with a positive and proactive mindset. In this role, you ... ...e confirmation to billing
Guarantee a Premium Customer Experience, managing customer touchpoints
Ensure frictionless del...
What you’ll be doing?
Responsible for daily customer services (in written form only) from social media platforms and emails;
H... ...t in written communication in English & Chinese;
Prior work experience in customer service is preferred;
Experience with e-commerc...
...sponsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf o... ...S Diploma or GED required.
Minimum of 12 months of industry experience preferred.
Minimum of 6 months work experience required.
...
... responsible for undertaking processes to ensure the external customers’ orders are fulfilled in a timely and effective manner.
K... ...erred
If no diploma equivalent combination of training and experience will be considered
Criteria
~3+ years of relevant ex...
... Implementation of user's growth plans, handling users support and owning resolution of user's issues
Analyse customer data to improve customer experience
Improve onboarding processes
Evaluate and improve tutorials and other communication infrastructure
Hand...
...s and handling gifting and in-store food and beverage services
~Manage invoices and overseeing system processes related to customer experience (CX) vendors, tools, and supplies
Requirements:
~Fresh University graduate may be considered as Full Time Intern
~C...
...iding new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental bio... ...clude:
It would be a plus if you also possess previous experience in:
At Danaher we bring together science, technology a...
...
Job Descriptions:
We are looking for a dedicated Customer Services Specialist to ensure efficient order fulfilment and distribution of ... ...y Qualifications & Requirements:
· 2-3 years of related experience. Candidates with less experience may be considered for th...
...gapore, Germany, the UK and the US.
Geek+ is looking for a Customer Care Executive to join our team. Are you someone who is drive... ...mprove customer services
What you need to have
Previous experience in a customer service or technical support role, with a strong...
...the information of imported goods, solve problems and complete customs clearance in time, ensure the customs declaration is accurate ... ...: College degree or above in international trade etc.
Work Experience: Familiar with Customs policies and regulations, proficient i...
...stematic solutions and implement them 2. Gain insight from the customer's perspective There is room for optimization of products and r... ...es the implementation of optimization to help improve customer experience from the source 3. Through the establishment of a collaborativ...
...e and more connected world. Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and/or se... ... strong business relationships via TE's Extraordinary Customer Experience strategy.
What your background should look like:
TE Conn...
...e and more connected world. Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and/or se... ... strong business relationships via TE's Extraordinary Customer Experience strategy.
What your background should look like:
Compete...
... and Inco terms is correct
Follow up with POD/entry summary/customs invoice for DAP/DDP shipment
Send the HAWB & debit note to ... ...irements
~ Diploma holder or above;
~3-5 years of relevant experience in customer service / sales supporting / operation in freight ...
Our client is a multinational insurance company seeking a Customer Experience Insights Manager to assist with the delivery of customer insights on multiple projects
Responsibilities:
Independently manage a wide range of research projects
Conduct quantitative ...
...in everything we do. Adhering to our core values of integrity, customer first, quality excellence, respect, teamwork, continuous impro... ...keting or Communications with a minimum of 4 years of relevant experience
~Excellent command of both spoken and written English and Ch...
...ction
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services... ...n business or related discipline
At least 3 years relevant experience in CDD and/or KYC in SME banking or financial institutions
...
job description
1. Responsible for Hema Consumer-side experience management and operations, based on the user's perspective, analyze ... ...service and business experience management fields, and possess customer experience in retail formats Systematic thinking and business ...
...and assist them to register during the service calls
Handle customer enquiries, feedback and complaints (if any)
Perform ad-hoc d... ...rm 5 (HKCEE) / Form 6 (DSE) or above
At least one year work experience related to tele-marketing / customer service / insurance indus...
...service plans, promptly and quickly solve user problems in the customer service link solve shipping and logistics issues to ensure use... .... , 1. Priority will be given to those with e-commerce service experience design and operation experience 2. Strong logical thinking abi...