Search Results: 57 vacancies
...ber of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports To: Assistant Manager Customer Support
Department: Customer Care (CCD)
The position plays a key role in addressing feedback in a positive and professional m...
..., progressiveness, and can-do attitude.
As the Head of Cargo Customer Experience & Service Development at Cathay Pacific, you will be... ...internal and external stakeholders.
Strategic mindset with a focus on innovation and continuous improvement.
Familiarity with d...
...orld global alliance whose combined network serves over 750 destinations worldwide. Reports To: Transformation Programme Manager Customer Care
Department: Customer Care (CCD)
The Customer Care Department are currently on a transformation journey. This role is an ...
... including new ways of working, managing relationships with GBS customers and sites around the globe.
This role will also play a crucia... ...l and external partnerships characterized by mutual respect and focus on overall CPA success.
Demonstrated ability to contribute t...
...ects or Grade E for other language subjects) OR A minimum of HKCEE standard with a pass or Grade 2 in English (Syllabus B).
Customer-focused, highly change-oriented and flexible personality.
Good interpersonal and communication skills with polished telephone manne...
...oviding a valuable solution that is aligned to the needs of our customers (Airport and ANSP).
Responsibilities
Requirements Managem... ...t: Use the proven best practices for systems engineering with a focus on ensuring that all system requirements are accurately capture...
...ons worldwide. Reports To: Programme Actuary
Department: Customer Relationship & Retail (CRR)
The Customer Relationship & Reta... ...ent strategies and the impact of key programme activities with focuses on miles liability and expiry
Involve in the development of...
...ocumentation and coordinate with sales, hotel departments, and customers to ensure successful delivery of complex hotel events.
Disp... ...hases of hotel events.
Build the unit’s top line revenue by focusing on the post-contractual sale of products and services.
Maxi...
...eraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
Focus on the end user’s or customer’s needs; ability to set expectations and understand end user behaviour
Good business domain and/or aviation busin...
...ify and facilitate the removal of impediments to value flow to customers and the operational value streams that the teams support. Buil... ...al and coaching skills
~ Self-motivation and ability to stay focused in the midst of distractions
~ Proficiency in spoken and wri...
... in implementing end-to-end data warehouse solutions, including Customer Information Data warehouse, ETL and BI components; maintain and... ...g, and Extract/Transform/Load (ETL) data integration as primary focus; as well as and Business Intelligence (BI) reporting and presen...
... all service Delivery requirements for the GBS project and its customers.
Application of a structured methodology to meet requiremen... ...priate.
Lead small or large intelligent automation projects focused on assessing automation opportunities and delivering automatio...
...ty, in terms of awareness and implementation. The main areas of focus are on new technology and other sustainability related innovati... ...ing with internal and external stakeholders, such as start-ups, customers, suppliers, investors, regulators, and NGOs, to foster partners...
... communicate business direction, challenges and requirements
Focus on medium to large scale initiatives
Support and participate... ...enting, and supporting IT products and applications to meet the customer and IT needs
Facilitate design walkthroughs with IT and busi...
...idiness and cleanliness of the restaurant
Provide excellent customer services, including enquiries and complaint handling
Qualif... ...t
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You can succeed in a fast-paced, guest-focused, no two days the same environment and we will offer you plenty...
... key role in bringing significant revenue to the airline with a focus on expanding capacity and developing sales in the region. This ... ... utilization of short-term capacity.
Key Responsibilities
Customer Enquiries and Booking
Proactively interact with customers an...
...rts to: Manager – WFM and Continuous Improvement
Department: Customer Care (CCD)
The Customer Contact Sr. Command Center Analyst wi... ...th excellent interpersonal skills
Dynamic personality with a focus on customer service and motivational skills.
Strong negotiat...
...ss experience will also be considered
Pleasant personality, customer-oriented with good communication and interpersonal skills
F... ...d
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You can succeed in a fast-paced, guest-focused, no two days the same environment and we will offer you plenty...
...ulti-cultural working environment.
Good time management skills, logical, structured with systematic approach, organized, detail focused and methodical
Excellent command of English (Written and spoken).
Experience
At least 2-year experience in Airlines Fligh...
...tionships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to j... ...new business to achieve personal and property revenue goals
Focuses efforts on accounts with significant potential sales revenue
...