Search Results: 89 vacancies
...s our passion to excel and energises us to design inspiring experiences.
About our role
We are now looking for a talented Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for offering quality customer services to shoppers ...
...s To: Lead or Assistant Manager
Department: Global Business Services (GBS)
GBS will be Cathay Pacific's trusted partner in establ... ...ent manner
Establish a positive rapport with colleagues and customers and to ensure information is communicated clearly and appropri...
...r 750 destinations worldwide. Reports to : Assistant Manager Customer Support
The position plays a key role in building relations... ...est customers and restore their confidence in our products and services.
Key Responsibilities:
Handle both verbal and written cu...
...ldwide. Role Introduction
Reports To: Head of Customer Journey Transformation
Department: Airport Service Delivery (ASD)
This position will help ensure ... ...ivities are aligned with the recovery plan and to execute proactive service recovery plan whenever possible...
...ant Manager Payroll Accounting
Department: Global Business Services (GBS)
GBS will be Cathay Pacific's trusted partner in establ... ...with business units along the Hire to Retire stream
Support Customer Services by providing FAQs and transcripts on general enquirie...
...rant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong K... ...ummary
Coordinate all events as delegated to ensure maximum customer satisfaction.
Prepare all event documentation and coordinat...
...oal of becoming one of the world’s great service brands, known for great digital experien... ...our digital assets that entices traffic, customer experience and conversion.
Key Respon... ...ons, develop hypotheses, plan A/B tests, execute and analyse results into informed busine...
...ns worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service Delivery (ASD)
The jobholder will be responsi... ...ivery of proper service recovery
Prepare and execute urgent customer communications to passengers (e...
...de. Reports To: Insurance Partnerships Manager
Department: Customer Relationship & Retail (CRR)
The successful candidate will be... ...travel lifestyle of Cathay members. You will be supporting the execution of partnership strategies & roadmap via working closely with o...
...ce reporting and monitoring to join our team and help Cathay to deliver on our ambitious goal of becoming one of the world’s great service brands, known for great digital experiences.
In this role you will work with our digital experience product team on the digital...
... Marketing Communications (BIM)
The Acquisition & Engagement Executive is responsible for acquiring and activating members. Working w... .... Design and execute the member acquisition campaigns for our customer relationship programme through air and non-air channels. Set c...
...nt: Digital Experience (DEX)
The job holder will act as the eCommerce product owner ensuring initiatives, deliveries can improve customer experience and fit into Cathay’s digital product portfolio.
Key Responsibilities
Act as eCommerce product owner and responsi...
...ions worldwide. Reports To: Cabin Crew Service Excellence Manager (BC)
Department: In... ...brand proposition and values and desired customer outcomes.
Activity manage the Perform... ...hip and service excellence
Design and execute to ensure our cabin crew will enjoy a co...
...ual all-day dining to world-class grill and authentic Chinese restaurant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong Kong Tung Chung offers 1,001 guestrooms and suites featuring contemp...
...Global Airports
Department: Airport Services Delivery (ASD)
This position will man... ...he business. He/ She should also have a customer mindset, a good understanding of airpor... ...nitor the whole budget process. Compile executive budget summary that observes corporate ...
...Introduction
Reports to: Asst. Learning Manager – Inflight Services
Department: Cathay Academy (CXA)
The Learning Specialist... ... when assign
Requirements
Minimum 3 years’ experience in customer service, hospitality and/or cabin crew experience
Training ...
...sire a unique, high end product and associated service levels.
The Hotel comprises 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar and r... ...ll also be considered
Pleasant personality, customer-oriented with good communication and interpers...
...ing member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports To: Flight Deck Services Supervisor
Department: Flight Operations (FOP)
Perform the works assigned timely and efficiently to support the safe and smoo...
...obal alliance whose combined network serves over 750 destinations worldwide. Role Introduction
Reports to: Airports and Ground Services Procurement Manager
Department: Procurement & Aircraft Trading (APD)
The Assistant Manager , Airport & Ground Services Procur...
...ual all-day dining to world-class grill and authentic Chinese restaurant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong Kong Tung Chung offers 1,001 guestrooms and suites featuring contemp...
