...ail Banking, Commercial Banking, Wealth Management and General Insurance across Hong Kong,... ...ple.
Responsibilities
Oversee the operational function within the Bank including the ... ... mitigate operational risks and enhance customer satisfaction along the service chain.
...
...nvironment. To facilitate our increasing customer base, we are looking for a professional ... ...de:
Assist the Customer Service Manager in leading and managing a team of custom... ...ricing.
Develop and maintain standard operating procedures (SOPs) for the customer servi...
...including global securities and futures trading, wealth management and asset management; The issuer provides corporate fin... ...mplaints
Coordinate with cross-department to enhance operation efficiency and customer experience
Handle individual and corporate account o...
...ce group are under expansion
Requirement:
~DSE or Above education
~1-2 years working experience in Hotline or Call center Customer Service or telecalls or guest service or banking group related field
~Follow up enquiry and application / orders
~Good Chinese...
...eate a life full of greatness together! What you do:
Handle customer enquiries on loan and credit card in professional manner throu... ... live chat and email
Assist to monitor and handle live chat operations
Support CS hotline and preform UAT related to live chat fun...
...sing Retail Banking, Commercial Banking, Wealth Management and General Insurance across Hong Kong, Macau, ... ...Right People.
Responsibilities
Manage all operational functions, including the Settlement department, Customer Services Team, Dealing Team, and Branch, to ens...
...any :
A long history trading company with stable overseas customers in Hong Kong
Main products : household and sundries produ... ...ddle East, SE Asia and Eastern Europe
We are looking for Operation Manager – with details as follows :
The Job :
~ Degree hold...
...ong Kong)is looking for a proactive, efficient, team-oriented Operations Assistant/Officer to join our team!
In this role, you will:... ...east 2 years of work experience in operations and/or facility management
Proficiency in Microsoft Office applications
Good comma...
...ce group are under expansion
Requirement:
~DSE or Above education
~1-2 years working experience in Hotline or Call center Customer Service or telecalls or guest service or banking group related field
~Follow up enquiry and application / orders
~Good Chinese...
HKD 14k - HKD 17k per month
...ervices, personal tax filing, employee benefit management and more. We are committed to helping companie... ...at could support their research team’s further operations.
Responsibilities
To answer phone calls from customers and member of the public
Handling enquires ...
...s
The candidate will assist the Leasing Manager to perform day-to-day building managemen... ...rtment and oversee the apartment’s daily operation, maintenance and cleaning services. Duti... ...tel or serviced apartment
Proactive and customer oriented
Good interpersonal, communicat...
...now to create a life full of greatness together! Responsibilities
Conduct customer survey through telephone interviews to collect customer comments on customer services and branch operations
Data input of customer survey results
Assist in ad-hoc projects and sp...
... Provide administrative support and assist in the daily/weekly operation of Administration and Operation;
Support on the preparation... ...;
Completes ad hoc projects and duties assigned by the line manager from time to time
Job Requirements
Able to work 2-3 d...
...
~Handle and resolve day-to-day enquiries and requests from customers and different distribution channels (e.g. agents, banks and b... ...ution of customer requests and problems
~Provide support to management and recommend productivity/service improvement
~Perform oth...
Grow Your Career with Bowtie Customer Service Team Bowtie’s mission is to make insurance good again and our vision is to build a cat... ...upport to junior team members
Proper escalation/complaint management
Tools we use:
~ Zendesk
About you
We are look...
...s a niche for itself with its excellent customer service and product innovation. In addi... ...rformance.
Higher Diploma in Hotel Management or equivalent
Minimum 5 years' relev... ...ed with sound knowledge in Front Office Operation
Knowledge of using Opera is preferre...
...k for revenue, expenses and manpower, for the Executive Lounge operations. Monitor and ensure that budget and outlook figures are achiev... .../ Executive Lounge operation or related working experiences in customer service
Well organized and structured
Excellent communic...
Oxford Asset Management Limited
We are a leading leasing and building management compan... ...equired
~Periodically Review Standard Operating Procedures included but not limited to ... ... contractors’ performance, procurement, customer service quality control, variance expla...
...
Responsibilities:
Supervise daily operation of Reservation department and improve r... ...pliance on brand standards
Assist on managing room availability, rate or booking inte... ...in a prompt, courteous and professional customer service at all times, ensuring accuracy...
...
Job Description:
Supervise daily operation of Front Desk on monitoring the guest se... ...up-sell package base on market trend and customer’s needs.
Handle guest complaints.
... ...e can apply for Assistant Guest Services Manager
Being a caring company, we offer a...
...r.
Renaissance Harbour View Hotel is operated by Marriott International Inc. which ac... ...inate with sales, hotel department, and customers to ensure consistent, high level servic... ...ast 4 years related experience in Event Management, both in handling rooms & catering
E...
...ationship with our Bank and Non-bank FI customers (i.e. securities, public sectors, finan... ...gs, trust, insurance, funds, assessment management)
~Provide quality service and tailor-m... ...ysis and annual review
~Supervise the operations of account opening including KYC
~Ens...
...le and investment. We also have complementary operations in property-related fields including hotels, property management, construction, insurance and mortgage service... ...ality and offering first-class service to our customers, and also by contributing to the good of the ...
Shui On Properties Management Services Limited, a member of SOCAM Development Limited is one of the full members in Hong Kong Associatio... ...(s) to join us.
Responsibilities:
To provide high quality customer services for a Grade A commercial building
To handle custome...
...Kong carves a niche for itself with its excellent customer service and product innovation. In addition, Dors... ...
Drive all IT activities in the hotel, including managing network and IT security, ensuring smooth operation and integrating new systems to enhance efficiency...
Responsibilities
To achieve sales operation and order management
To handle enquiries from customer and overseas partners
Handle Airfreight export & import daily operation activities and customs declaration
Able to handle full set of air export & import...
Operated by South Pacific Hotel (Hong Kong) Limited, South Pacific Hotel is located in Wanchai, adjacent to the Causeway Bay premier ... ...sibilities:
Report to and communicate with the Front Office Manager
Handle guest requests and complaints adhering to the Hotel’...
...w claim/complaint case/complicated case within authority and manage customer expectation by offering flexible solution.
~Prepare regula... ...am to achieve the KPI and help driving initiatives to uplift operations efficiency and customer experience.
~Provide regular train...
...nal, career and life developments.
Reporting to the General Manager, the Program Manager is responsible for managing programs and ... ...r means
To implement working processes for effective office operations
To perform general office administration and other duties a...
Asia Standard Hotel Group Ltd owns and operates deluxe hotels under the "Empire" branding. The Group owns five hotels in Hong Kong, w... ...
The hotel group is evolving with times and trends of global customers’ travel needs and expectations and we are always looking for t...