... at
Job No.: 492287
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations
AML Team - Responsibilities:
~Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review ...
... confident in their futures.
We are currently seeking a high calibre professional to join our team as a Customer Service Manager, Employee Benefits Operations, HSBC Life .
Principal Responsibilities
Lead the development of service excellence standards, framew...
Assistant Manager (Property Operations & Customer Relations)
Job Description
Responsibilities:
~Act as a landlord representative to monitor the performance of property management and operation service providers
~Assist in overseeing different teams to ensure a sm...
1. Familiar with the customer service industry, familiar with and understand the custome... ... Responsible for relevant business cost management, from the perspective of cost managemen... ...ctive, and feed back the rationality of operations and business strategies 1. Basic budget...
...onsible for the formulation, promotion and optimization of the team's internal R&D process 2. Responsible for the project management of the Customer Center, including goal setting, plan making, tracking, control and review 3. Based on goals, monitor progress to ensure g...
...complete daily monitoring mechanism and operation analysis system, improve the overall se... ...d retention, and do a good job in daily management of the team, scheduling and attendance,... ...agement. 4. Based on the pain points of customer experience, we can analyze the original...
Job Responsibilities:
Manage post-sales account premium services management for major corporate and enterprise customers.
Responsible to operation workflow enhancement, service performance monitoring and review, data analysis for improvement plan, etc.
Lead ...
...ge models in the merchant service domain, including But it is not limited to pre-sales shopping guide, after-sales service, manual customer service assistance, etc., use large models to completely transform and upgrade the original links and product forms 4. Explore the...
...x Sigma and other outstanding Introducing continuous improvement practice methods 2. Responsible for the call center service team management process and business standards, sorting out standardized management processes and promoting online improvements 3. Responsible fo...
Responsibilities:
Responsible for daily operation activities
Provide customer service at front counter
Assist to organize marketing events
Provide clerical support
Data entry and document filing
Follow up on customer’s enquiry if necessary
Ad-hoc ...
...onic means, such as email, fax, mobile apps, etc.; and
(b) to assist Duty Manager to follow up requests from the public and Government departments; and
(c) to conduct briefings for Customer Service Officers (CSOs); and
(d) to mentor for CSOs.
The job holder is ...
...ndle any ad hoc projects as required by management.
What You'll Bring:
~ University g... ...erience in client facing role providing customer service and support
~ Good understand... ...rnal Job Title:
Sr Analyst, Business Operations All applications applied through our sy...
...,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organizatio... ...mation across our tools, and delivering operational excellence across CE&S.
Are you a te... ...and IT (information technology) Service Management blood running in your veins? Do you wan...
...scription
Are you interested in working in Operations team and deliverphenomenal service level to different customers
Bring your energy and expertise to the tab... ...mbitions!
Core Responsibilities:
Order management : create order and drop delivery note in SA...
...y Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
... ...wned subsidiary Bank of Singapore, which operates on a unique open-architecture product pl... ...and guidelines
Ensure high quality of customer service and assist in resolving customer...
...ment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Customer Services
Responsibilities:
~Conduct CDD of ... ...~Implement and complete work/project assigned by managers.
Requirements:
~Diploma holder or above w...
...partments: Personal Banking and Wealth Management Department
Job Functions: Strategic... ...sign and review omni channel end-to-end customer journeys using Design Thinking, identif... ...uirements, inter-bank market practices, operations / service enhancement, etc.
~Be a goo...
HKD 16k - HKD 19k per month
...
Out client, a global high-end lifestyle brand operator, is looking for a Customer Service Executive (renewable contract) to join their op... ...vice, hospitality, membership, retail brand or property management industry would be an advantage
Good command of Engli...
...omedical research related industry with management office in Hong Kong. We are looking for... ...sponsibilities:
Assist in monitoring operations of the Company’s overseas plants
Off... ...ollow up on the shipment arrangement of customers’ orders
Manage shipment operation
...
...continually enhance our performance for customers and provide best-in-class products and ... ...join our team as Customer Relationship Manager .
Principal responsibilities
Lea... ... feedback; identify areas for improving operational effectiveness and customer satisfaction...
...is one of Asia- Pacific's leading hotel management companies that combines the expertise o... ...llence tor which Asia is renowned. ONYX operates four diverse yet complementary brands -... ... Cantonese and Mandarin
~5-7 years in customer service/ hospitality experience
~ Wor...
... them
Present key business analysis reports and findings to Management with actionable recommendations
Identify training and devel... ...quirements:
Diploma or above, with 3-5 years’ experience in customer service / account servicing to corporate /business/SME custome...
Roles & Responsibilities
1 .Responsible for the platform growth and platform ecological operations of Tencent's advertising strategic customers (head platform e-commerce & local life platform & OTA), responsible for advertising revenue while exploring cutting-edge I...
HKD 35k - HKD 45k per month
...es to support our local communities and customers. We believe there is no greater purpose... ...
~ Develop security strategies, review operational protocols & procedures and evaluate eff... ... Force; with at least 2 years in people management experience
Strong leadership skill a...
...site at
Job No.: 495916
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Customer Service, Quality Assurance
Responsibilities:
~Handle customer complaints and feedback from vario...
...dwide. Role Introduction
Reports To: Head of Customer Journey Transformation
Department: Airport S... ... to translate this into Reservations and Airport operational actions. When disruptions occur, he/ she will manage and coordinate with key stakeholders on the over...
...ase visit our website at
Job No.: 495291
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Customer Services
Responsibilities:
~Review customer profile, KYC documents and customer statistic data f...
...ility:
~Serve as a trusted advisor for customer’s intelligent modernization and cloud mi... ...y with minimal supervision
~Be able to manage multiple customer accounts and projects ... ...with enterprise software implementations/operation/presale in 1 or 2 of the following areas...
...ommunications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services ... ...gside enterprises to help facilitate the daily operation and explore business opportunities by providin...
FUJIFILM Data Management Solutions Asia Limited is a recognised industry top leader in tra... .... We aim to maximise the quality of our customer engagement by providing solutions in re... ...d
~At least 5 years' industry-related operations management experience
~Experience of ...