... innovative insurance products that meet customers’ needs at every stage of their lives and... ...uals by offering a range of products and services including retirement planning, life insu... ... process
Roles and Responsibilities: Hotline Operation
Handles customer enquiries ...
Job Purpose:
Assist and support Customer Service Hotline team to deliver excellent service to our Internal and external customers
Answering various types of enquiries via hotline on policy information, policy change and claims submission, etc.
Provide suppo...
...ood opportunity for you.
Efficiently and effectively handle customer enquiries for the Securities Department via the phone
Handl... ...gular reports as assigned
Maintain a high level of customer service and professionalism at all times
High Diploma or above, wit...
...g, corporate banking and private banking services through 43 outlets, 4 business services ... ...ntres in its outlets that offer BComBEST customers a full range of professional banking ser... ...
Providing Retail & Corporate Banking hotline services (including VIP hotline) as a ca...
...nd implementing process improvements of the customer contact centre
Roles and Responsibilities:
Hotline Operation
Handles customer enquiries ... ... process such as Underwriting, Policy Owner Service, and Claims for different line of business ...
...ne calls, emails
Cooperate with other team members to solve customer requests and problems efficiently
Maintain a high level of ... ...ned
Job Requirements:
At least with two years’ customer service experience
Trilingual - Very good level of spoken and writt...
Job Accountabilities
Provide professional customer services to enquiries on products / policies / claims of General Insurance by phone ... ...cations
Minimum 2 years of customer service experience in hotline environment, preferably in insurance industry
Candidates ...
...
Ensure proper execution of the Client Service & Experience policy to be in line with C... ...elop and implement strategies to improve customer service.
Research and analyse the lux... ...or the whole service process of official hotline, online chat, inbound and outbound etc. ...
Responsibilities
To handle customers’ enquiries and complaints in case of dispute
To reply and follow up on hotline and email enquiries and complaints on time
To summari... ...estions to management to improve company’s service standard if necessary
To collect feedbac...
... innovative insurance products that meet customers’ needs at every stage of their lives and... ...uals by offering a range of products and services including retirement planning, life insu... ...ss and supervises all affairs of Service Hotline, ensures and maintains smooth daily oper...
...cts, product launch
Handle of advertising and promotional activities
Handle customer enquiries and cases via telephone, email and social media,B2B
Handle customer service hotline
Assist in update spreadsheets, databases and website to support the promotiona...
...nsibilities:
Handle enquiry and complaint through hotline, e-mail or Facebook
Checking customer information and transaction records via computer sys... ...rdinate with internal colleagues for ensuring smooth services
Providing answers and solutions to customers
E...
Provide customer service support by handling incoming service calls from business users of Commercial Credit Reference Agency (CCRA) to m... ...es and related tasks in daily operational services including hotline, walk-in, correspondence services and user trainings;
Pro...
Job Responsibilities :
Handle customer enquiries and response to their needs in a professional manner;
Maintain customer relat... ...l of customer satisfaction;
Deliver timely and high quality services to meet customer requirements and standards;
Work closely w...
Responsibilities:
Assist smooth operation at service counter.
Handle customer enquiries and administrative duties at service counter.
Provide necessary car repairing recommendations to customer.
Provide car repairing & maintenance quotation to customer
R...
...do, taking on challenges, learning from others, sharing a vision and making it come true!
Your Role
We are looking for a Customer Service Specialist with a positive and proactive mindset. In this role, you will play a crucial part in the premium customer journey, ...
...o.: 493735
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Customer Service, Relationship Management
Responsibilities:
~Champion the one-stop personal banking services at branches
~Deliver qualit...
...re looking for high-quality candidate to join our team in Hong Kong office.
This position will be responsible for providing customer service for Transport Packaging team which including service encounters, customer satisfaction, handling complaints, customer retentio...
...thcare professionals connect with individuals in need of their services.
Led by a young, energetic team with a proven track record,... ...d love to have you on board!
What Will You Do?
The Customer Service Specialist is responsible for addressing customers' an...
...gion. We are expanding our business and seeking highly driven and motivated individuals to join our professional and dedicated Customer Service Team.
At eClass, we place great value on our team members, striving to provide a meaningful and fulfilling work environment...
Customer Service Officer
Our client is a global leader in the travel industry, exclusively focused on airline amenity kits, cosmetics and comfort items. They are currently looking for a Customer Service Officer to join the company.
Job Description:
Adhe...
Requirements:
Bachelor degree holder with 1-3 years experience in customer services.
Good command of written and spoken English, Cantonese and Mandarin.
Good communication and organization skills.
Familiar with MS office (excel, word, PPT).
Independent...
Responsibilities:
Handle customer enquiries and order follow up
Update system information in a timely
Make ordering plans
... ...anghai Gourmand Foods offers imported FMCG brands and directly services the national key accounts and premium food retailers throughou...
Responsibilities
• Provide quality customer services to clients of International Air Courier Division
• Handle phone-in and email enquiries and shipment orders
• Handle import and export shipment documents
• Maintain shipment / delivery orders and records in d...
Job Description
Handling customers inquiries and complaints across different platforms
Identify, diagnose, and resolve problems... ...
Diploma or above
At least 1 year’ call centre / customer service experience
Excellent telephone manner with mature and pleas...
Job Duties:
Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements
Perform daily admin...
Responsibilities:
Review and process customer KYC and transaction information Preliminary name screening including sanc... ...complaints in a professional and timely manner to achieve service excellence. (hotline, social media and email)
Work with internal departments...
ABOUT THE ROLE AND RESPONSIBILITIES :
Customer service and documentation
Coordinate with internal and external parties to maintain a smooth operation
Handle enquires and build up good relationship with clients
EDUCATION AND EXPERIENCE REQUIREMENTS
...
...follow up of account opening documents
Manage and update clients database
Provide quality and professional services to internal and external customers
Handle clients' inquiries and complaints via telephone, email or face-to-face with professional manner
Pre...
...ic parts and components Japanese company with factories in Asia invites high caliber candidate to fill the following post:
Customer Service Coordinator
Job Duty:
Handle client’s enquiries
Order follow up, data processing, routine documentary preparation an...