Responsibilities:
Assist and support Customer Service Hotline team to deliver excellent service to our Internal and external customers ... ...quests and complaints from customers through inbound/outbound calls, email, WhatsApp or WeChat tactfully and professionally to al...
...
OCBC is the second largest financial services group in Southeast Asia by assets. The G... ...close to 420 branches and representative offices in 19 countries and regions.
For more... ...• Manage day to day activities to ensure customer service standards are met
• Monitor a...
Responsibilities:
Manage the daily running of the call center
Set, Monitor & Review the performance of staff, identify traini... ...visory experience
~ Experienced in Call Center management
~ Customer-oriented with good communication skills
~ Result-oriented wit...
...reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect", is als... ... customer’s query at first time they call where possible
To complete custom... ...
Minimum 1-year experience in Call Centre industry, preferably in Banking indu...
Job Description
Act a champion to ensure call centre performance meets standards of desired Customer Experience
Responsible for ensuring that all Customer Services activities are managed within pre-defined KPI
Identify opportunities for ongoing service...
...es and Responsibilities:
Handle customers’ enquiries from customer service hotline in a professional manner
... ...f experience in customer service / call centre
Good command of written and spo... ...is an advantage
Knowledge in MS Office Applications include Chinese word ...
...nd challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.
Requi... ...ospitality Management
Minimum 1 year relevant experience
Customer-oriented with strong communications skills and telephone skill...
Job Description
Handling customers inquiries and complaints across different platfor... ...ired
Coordinate with the CS Team and call centre
Handle other ad hoc duties as assign... ...At least 1 year’ call centre / customer service experience
Excellent telephone manne...
...、積極進取，能夠在最少的監督下解決問題
精通電腦技能，包括Microsoft Office，中文文字處理是必須的
能即時上班會被優先考慮
Job Responsibilities:
Supervise Call centre teams to achieve different targets
To ... ... provide feedback to manager on improving customers service level
Maintain accurate records on all...
...s with working experience in customer service.
Continuous employment wil... ... from other customer service centres, 1823 will provide you with ... ...orizon.
A Customer Service Officer is required to handle enquir... ..., email, etc. He/She manages calls and enquiries from all walks...
Duties and Responsibilities
~ Handle calls received by the Repair Call Centre or Building Defects Reporting Centre and other duties as assigned... ...
Have a minimum of 1 year of working experience in customer services as approved by the Maintenance Surveyor.
For appl...
... to join our professional and dedicated Customer Service Team.
At eClass, we place great valu... ...ance to clients through WhatsApp, phone calls, and emails.
Partner with colleagues... ...ted mindset
Proficiency in Microsoft Office / Google Workspace
Typing proficienc...
...will contribute to the total customer satisfaction by providing ge... ...ired
Monitor and maintain service quality in accordance to Ser... ... At least 1 year’ helpdesk / call centre / customer service experienc... ...tems:
Windows 10 / 7
MS Office
Adobe Reader / Writer
...
...
Handle inbound & outbound calls in professional and efficient... ...ollow up & ensure appropriate services & support given to clients
... ...ck to supervisor on improving customers service levels
Provide cle... ... skills
~ Proficiency in MS Office applications (Excel, PowerPoi...
...usiness solicitation and relationship building with customers
Provide quality and value-added services to the customers
Assist in daily branch operatio... ... or Human Resources Department, 12/F, Public Bank Centre, 120 Des Voeux Road Central, Hong Kong .
Person...
...ose:
Assist and support Customer Service Hotline team to deliver exce... ... support to Customer Service Centre for walk-in clients, cashier... ...rmation
Arrange follow-up calls to customer / salesperson wh... ...rience will be considered as Officer
(All personal data collect...
... innovative insurance products that meet customers’ needs at every stage of their lives and... ...uals by offering a range of products and services including retirement planning, life insu... ...ilities:
Serving at AIA Wealth Select Centre / Customer Service Centre
Serve custo...
Responsibilities:
Assist smooth operation at service counter.
Handle customer enquiries and administrative duties at service counter.
Provi... ...erience will be considered as Assistant Customer Service Officer
Interested applicant please state outlining qualifi...
Customer Service Officer
Our client is a global leader in the travel industry, exclusively focused on airline amenity kits, cosmetics and comfort items. They are currently looking for a Customer Service Officer to join the company.
Job Description:
Adhe...
...o.: 493735
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Customer Service, Relationship Management
Responsibilities:
~Champion the one-stop personal banking services at branches
~Deliver qualit...
...od opportunity for you.
Provide quality and value-added services to the customers
Supervise daily counter operations handled by Teller in... ...15 3157 or Human Resources Department, 12/F, Public Bank Centre, 120 Des Voeux Road Central, Hong Kong .
Personal data...
...e clients database
Provide quality and professional services to internal and external customers
Handle clients' inquiries and complaints via teleph... ...ls and able to work under pressure
Proficient in MS Office, particularly using Excel and Chinese Word Processing ...
...bilities:
Provide a superb customer experience to all customers. ... ...customers.
No need to cold call.
Requirements:
~ Tertia... ...ars of experience in customer service, preferably in MLM industry. ... ... bonus.
~ Proficiency in MS office.
~5 working days per week; ...
Working hours : from 14:00 to 23:00 with 1.5 dinner hours ( Mon – Fri )
Salary : HK$20K
RESPONSIBILITIES:
Provide help daily phone support and enquiries to the banks and brokerage firms.
Perform daily operations and system monitoring.
Handle all the on-...
...hes and departments to resolve customer's requests and maintain satisfactory quality of customer service
~Identify sales opportunitie... ...edit card products via inbound calls and outbound promotional campa... ...ua
~Hands on PC skills in MS Office and Chinese Word Processing
...
Duties and Responsibilities:
Follow up both online and retail orders
Provide customer service by greeting and assisting customers, and responding to customer enquirers
With global market customer service experience is an advantage
Handle social media pos...
...al bank with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres throughout th... ...onsibilities
~Assist Centre Operations Services Manager to implement business strategies... ... Operations Services Manager in handling customer’s complaints
~Provide excellent servic...
Responsibilities:
Provide customer service to handle enquires and complaints, maintenance and ad hoc service
Provide administrative support to salesman, Account Servicing / Sales Admin and Project Management.
Draft letter for salesman, prepare report to ...
...ly & internally).
Works with crew, operation team and Owner Services to minimize communication confusion and diffuse situations imm... ...on working experience
~ Good communication skills
~ Strong customer orientation
~ Ability to work flexible schedules
~ Excelle...
...ctices.
Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) – Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry...