Search Results: 8 vacancies
Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to...
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More details :
Responsibilities:
Perform daily credit check on the orders as per internal policy
Identify potential risk, chargeback, fraud and compliance issues
Resolve customers’ disputes and chargeback cases promptly to maintain high customer sati...
...the tasks and issues are in line with business action plans
~Escalate the issues and risks to the designated task force
~Act as a main contract point between vendor and Financial Control Division
~Assist to prepare documentation related to the project
~Handle c...
...ncluding Chinese and English Language
Relevant experience in customer service is preferred
High sense of customer services and risk awareness
Good command of spoken and written English and Chinese
Shift rotation is required
Work Location: Kwai Hing
We...
...fy and schedule all tasks necessary to fulfil the project scope.
Engage stakeholders as needed to create a valid plan, discussing risk areas and conveying impacts on scope or costs if a shorter schedule is requested.
Plan the project in detail to integrate all act...
...toring and orchestrating operational procedures and guidelines to ensure sufficient controls for minimizing defaults and operational risk of the Bank.
Identify potential areas for digitizing and optimizing processes and system functionality to enhance service quality...
...referred.
Minimum 15 years’ solid IT experience, with not less than 8 years at senior management level, ideally from banking / financial services sector.
Proven experience in managing a large team of technology professionals (that include in-house, external, off-...
...ts according to the Bank's established standards; including solution evaluation, proposal preparation, project initiation, planning, risk assessment/mitigation, reporting and documentation preparations
Work together with team members to provide quality system develop...
