Large oversea banking & finance group are under expansion
Requirement:
~DSE or Above education
~1-2 years working experience in Hotline or Call center Customer Service or telecalls or guest service or banking group related field
~Follow up enquiry and applica...
China Life Insurance (Overseas) Company Limited (“China Life (Overseas)") with presence in Hong Kong, Macau, Singapore and Indonesia is a wholly-owned subsidiary of China Life Insurance (Group) Company, China’s largest financial insurance corporation.
Responsibilit...
To enjoy life means having a job you love! PrimeCredit always puts people first – creating an environment that values both career and personal life. Throughout your career, both challenges and opportunities will come your way to open a new door to success; while our di...
HKD 16k - HKD 19k /月
...ght
~ Provide after sales service and CRM support for GoGo Energy Service
What You Will Deliver
Handle inquiries through inbound calls and other platforms, including account management and general inquiries.
Support daily operations administration such as ...
...ribution landscape
Implement all service/billing/logistic aspects highlighted in the distribution contract
-Prepare Aligner inbound documentations such as Purchase Order, Commercial Invoice
~ Provide daily inbound receiving reports for warehouse/ Monthly ...
...:
~Handle the whole supply chains from demand forecast, PO & scheduling
~Handle inventory planning, order & system processing, inbound & outbound logistics
~Prepare SOP & KPIs according to company policies & customer service requirements
~Perform ad-hoc duties ...
...l clients, ensuring a smooth customer experience across a variety of Crimson programs, by:
Managing, contacting, and qualifying inbound warm/hot leads to Crimson Hong Kong
Providing resources to leads to inform them of opportunities with Crimson
Working as par...
...n designated time frame
~Respond to customer feedback, escalate & coordinate with respective parties appropriately
~Support CS inbound calls, retrieve voicemails & make follow-up calls / contact to customers
~Coordinate with retail sales & marketing in programs &...
...skills, a strong customer service mindset, and the ability to thrive in a fast-paced environment.
Job Descriptions:
~Handle inbound and outbound customer calls professionally and efficiently, adhering to established scripts and procedures.
~Provide accurate an...
...sful delivery of our solutions according to customer needs and objectives
~Handle & develop new business from our sales channels, inbound marketing channels, and existing clients
~Prepare reports on account status
~Collaborate with sales & marketing channels to iden...
HKD 16k - HKD 20k /月
...
The Role
As a Customer Service Officer (CSO) you will be the first point of contact (members and employers) via telephone (inbound/outbound), and email for a range of pension schemes/administration enquiries.
The key purpose of the role will be meeting...
Responsibilities
Provide clerical support to operation team
Handle inbound / outbound order(Paperwork) and custom declarations
Maintain data and perform data entry & order updated in system
Inquiries follow up
Daily/Routine local transportation arra...
...ing and emails
Drive a successful customer experience by assisting at varied skill levels (from offline to online) to implement inbound cross-buy initiatives proactively
Meet individual scorecard for call volume, availability, service level and customer satisfact...
...sion type/pallet stacking type is preferred).
Monitor inventory on shelves and conduct regular stocktakes.
Carry out various inbound and outbound records.
Response for data entry and process of relevant information.
Moving and loading cargo.
Accept the g...
...tters
~Build and maintain strong, long-lasting relationship with clients
~Handle & develop new business from our sales channels, inbound marketing channels, and existing clients
~Regular follow up on existing accounts' status
~Liaise with cross-functional internal ...
HKD 17k - HKD 18k /月
...is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ranging from 24x7 Inbound and Outbound Services, experience-based Contact Centre System application as well as full scale Training and Consultation Service ...
...tiful?
Responsibilities:
Assist with logistics clerical work, admin work, answer phone calls and emails
Consolidate inbound and returns shipments from demand planners, and track the flow of orders to the warehouse
Responsible for inbound and outboun...