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- ... In this role you will need: Lead, coach, motivate and develop a sizable team of agents in an inbound contact centre environ... ...plaints or suspected fraud case when required Deliver upon quantitative and qualitative key performance indicators, in line with busi...
- ...with stakeholders and other functions within WPB and Fraud to develop innovative and actionable models which help to manage fraud r... ...ience, Computer Science, Statistics, Mathematics or any other quantitative discipline Strong analytical skills with business analysis...
- ...stomer outcomes. Design, plan, and execute qualitative and quantitative studies, including usability testing, interviews, surveys, an... ...ions and integrate insights across discovery to execution. Develop and test prototypes, mock-ups, and value propositions to vali...
- ...estment Representatives (private bankers) are responsible for developing and managing relationships with Ultra High Net Worth and High... ...ly this knowledge appropriately - Implement and improve the quantitative analysis processes in the generation of comprehensive investm...
- GCB 5 We are currently seeking a high calibre professional to join our team as a Manager CX. In this role you will Develop self-served dashboards and reports to analyse Voice of Customers and NPS trends Derive marketing leading insights, strategies and a...
- ... Free Company Coach and Meal Allowance Exclusive shopping discount, special sales for our people only! Role Purpose: As a Developer, you will be responsible for supporting online development and operation of e-commerce systems. A typical day in the Role: ...
- ...naging, owning and handling the new trade account opening, HSBCnet– Internet Trade Services (ITS) module: post-sales support, and developing and presenting Trade Academy, customer focused training ~ Delivers AMH ’s Global Trade Solutions (GTS) CM strategy and operat...
- ...cy of their performance Handle disputes and customer complaints or suspected fraud cases as and when required Deliver upon quantitative and qualitative key performance indicators, in line with business strategies and regulatory requirements Comply with procedur...
- ...ven ability to optimise portfolios and align delivery to organisational goals and measurable value ~ Strong analytical skills to develop portfolio reports and dashboards ~ Demonstrated stakeholder management skills, including resolving conflicts and prioritising in...
- ...te with the broader HSBC organization to drive Insurance priorities for solutions, leveraging resources from the wider HSBC Group. Develop and maintain architecture and technology roadmaps for capabilities across the Hong Kong market, ensuring alignment with strategic ...
- ...ce can fulfil business requirements Recommend changes in products, service, and process by evaluating results and competitive developments and to mentor less experiences team members to jointly achieve sales and targets as a team To be successful you will need:...
- ...naging, owning and handling the new trade account opening, HSBCnet– Internet Trade Services (ITS) module: post-sales support, and developing and presenting Trade Academy, customer focused training Delivers AMH ’s Global Trade Solutions (GTS) CM strategy and operating...
- ...efficiently. Document all incidents with detailed troubleshooting steps, collaborating with higher-tier engineers as needed. Develop and implement simple scripts to automate system verifications and related tasks. Support project delivery as a secondary respon...
- ...to make an impact in a fast-paced, client-focused environment? Join our team and help shape the future of equity derivatives and quantitative investment strategies. You will work closely with trading and research teams, providing comprehensive client coverage and exposu...
- ...end insurance product development cycle–ideation, product engineering, system development, product approval and launch support. Develop customer-friendly product collaterals and marketing materials to promote HSBC Life insurance offerings. Conduct market study an...
- ...new opportunities to expand our customer base, acquire new logos, and strengthen market presence. Account Strategy & Planning: Develop and implement comprehensive account strategies with clear short-, mid-, and long-term goals focused on growth, retention, and prof...
- Responsibilities Responsible of developing businesses with outdoor / sporting brands/ other market segment Build & expand business relationship with US & EU brand customers Liaise with designers & developers on product development process Handle develop...
- 工作職責 What you’ll be doing? Develop new business opportunities with existing clients and pitch new customers Coordinate and implement various projects in a timely manner Establish good relationship & follow-up with customer in all issues Collaborate with different d...
- Responsibilities The Product Developer will coordinate all the trim developments and sampling process with Sales team, tech team, QA team and Production Communicating with US and Asia Sales team for daily sample arrangement and developments Responsible fo...
- Job Responsibilities Implement relevant DevSecOps workflows, setting up pipelines and deployment to cloud virtual machines. Deploy the application in the designated premises. Work with project teams and external parties to support and complete different appli...
- ...k maintenance and monitoring; Responsible for hardware and software asset management; Assist for server & network device configuration and documentation; Opportunities to cross over different IT projects to further develop the IT skills for future career development
- We are looking for Java Developers (from junior to senior) for our clients (Banking, Insurance, Aviation, Government etc.) Fresh Grads are also welcome ! Job Responsibilities: Responsible for system development, system enhancement, and test applications Prepar...
- Responsibilities Develop frontend part of websites accrding to UI/UX design Connect API provided by backend Conduct testing of completed applications to improve user experience Work closely with team leader Communicate with stakeholders Requireme...
- ...re currently seeking a high calibre professional to join our team as a Business Development Manager. In this role you will: Develop and deliver tailored and in-depth individual and group wealth insurance training programs for sales force to uplift their ongoing ...
- Some careers have more impact than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Our GCIO organisation plays a critical role for the bank. This team partners ...
- ...ales, revenue, customer behavior and channel performance; translate findings into clear recommendations and measurable actions. Develop forecasting and performance monitoring models in partnership with Distribution, Finance and Actuarial: driver-based forecasting, s...
- ...stomer experience. Job Description ~Translate business and functional requirements into scalable technical solutions ~Design, develop, and enhance full stack applications across frontend and backend ~Build and maintain microservices, RESTful APIs, messaging, and ...
- ... Manage the sales performance and provide full spectrum operational support to the both Retail & Wholesale business in Hong Kong • Develop different strategies to maximize sales • Monitor store performance and regularly review manpower distribution, e.g Roaster schedul...
- ...ommittees of the board by either chairing, supporting and/or sharing high quality content for management to take prompt action Developing effective risk indicators to manage HK Insurance’s risk profile and tracking, monitoring the same Conducting high quality and ...
- Responsibilities Prepare Design Proposal and follow up sample progress Conduct research on future fashion trends for presentation and product trainings Work with internal and external parties for sourcing materials Assist in determining key themes for ...