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- ...ift and Overnight Allowances • Superior Annual Leave and Holidays • Airport/Group Staff Discounts • Employee/Dependent CX Air Ticket Discount • Employee/Dependent Medical Benefits • Training/Sponsorship Program • Good Career Ladder Interested applicants m...
- ...sponsibilities Frontline Operations Provide efficient and quality day-to-day operations on the Customer Services’ Helpdesk, Ticketing, Office Reception and Baggage Storage Services as well as Event Support Handle customer enquiries and complaints via CS hotlin...
Leadingnation
Islands2 days ago - ... and international destination for arts, culture and entertainment. You will be responsible for: selling and dispatching tickets and related products using WKCDA’s computerised ticketing system, and issuing prepaid tickets to patrons during performance incomi...
- ... handle incident in a roaster manner Follow escalation procedures to report the case to the management Keep track of internal ticket system for any project or incident status Support cabling issue when necessary Requirements: Higher-Diploma / Associate D...
- ...onsibilities: Overseeing daily operations of the IT Department Supervise IT support staff, managing the school’s IT service ticketing system and ensuring timely resolution of technical issues in line with Service Level Agreements (SLAs). Provide leadership and...
- ...d administration support in the operation; – Handle incoming phone calls, e-faxes, couriers and mails; – Responsible for air tickets, hotels reservation and visa application; – Responsible for business licenses renewal and equipment maintenance contract renewa...
- ... solutions, and cloud-managed services Ensure SLA and KPI compliance for incidents, service requests, and escalations Improve ticket triage, call handling flow, and quality of troubleshooting Maintain updated SOPs, troubleshooting guides, and knowledge base art...
- ...to join our client’s fast-growing team. Responsibilities: Provide system support and handle business user enquires on Ticketing and Revenue systems and enable business users to perform business operations. Collaborate with key stakeholders to collect, an...
- ...solving process ~Run diagnostic programs to resolve problems ~Follow up with customers to ensure issue have been resolved ~Keep Tickets / Cases up to date on daily basis/ Provide Reports Requirements: ~High Diploma or above in Computer Studies or related disci...
- ...ion: Responsibilities: Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc. Troubleshooting and resolving single customer issues with Windows Suppor...
- ...ts 全職員工福利 ~13-month payment / Gratuity 年終雙糧/約滿酬金 ~ Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期 ~ Complimentary Tickets 海洋公園及水上樂園免費入場劵 ~ Staff In-Park Discounts 員工購票/購物折扣 ~ Staff Canteen 職員餐廳 ~ Staff Social Club 職員聯誼會 ~ Medical Insurance (Hos...
- ...user troubleshooting for applications and hardware - Perform VIP and ad-hoc tasks as assigned, ensuring accurate logging in the ticketing system - Collaborate with team leaders to address service-related issues, reduce costs, and maintain customer satisfaction ...
- ...ols (e.g., SolarWinds, PRTG, Nagios) · Good troubleshooting and problem‑solving skills · Familiar with incident management and ticketing systems · Basic knowledge of network security practices · Able to work independently under pressure · Good communication an...
- ... applications, enabling business users to perform their operations efficiently. Support integration with CRM, ERP, E-commerce, ticketing system, social media platforms, websites, and collaboration/ automation tools and related systems. Follow up on resolutions wi...
HKD 16,000k - HKD 22,001k per month
...ablet or smartphones, conference room's AV equipments or video conference tools. Record and manage all incidents and requests in ticket-tracking system. Provide 1st tier support ad hoc projects and other IT members. Maintain the IT inventory record and perform ...- ...concerns. Handling guest requests such as booking transportation, making restaurant reservations, arranging tours, and securing tickets to events. Maintaining a thorough knowledge of the local area, including restaurants, entertainment venues, shopping centers, a...
- ...nt / Gratuity 年終雙糧/約滿酬金 ~ Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期 ~ Ocean Park and Water World Complimentary Tickets 海洋公園及水上樂園免費入場劵 ~ Staff In-Park Discounts 員工購票/購物折扣 ~ Staff Canteen 職員餐廳 ~ Staff Social Club 職員聯誼會 ~ Medical Insurance (Hos...
- ... ensuring that events proceed as planned Help arrange transportation logistics for the exchange group, such as purchasing plane tickets and travel insurance Support team teachers and licensed leaders during activities, assisting in ensuring the safety of the even...
- ...k (Alternative Saturday) and 14 days annual leave - Extra Perks: Festival early leave, perfect attendance incentives, and staff ticketing discounts for your personal travel - Health & Wellness: Medical allowance - Career Development: On-the-job training, free pro...
- Job Duties: Office inspection and responsible for office housekeeping and cleanliness Hotel & air-tickets booking Receive & Distribute letters & parcels from couriers Order pantry, stationary and other office commodities Order name card for office & sto...
- ...tion ~Provide 1st/2nd line support for hardware, software, and user issues ~Diagnose, track, and escalate incidents through the ticketing system ~Deliver onsite, phone, and remote support to end users ~Support staff onboarding/offboarding and user access setup ~De...
- ...equirements: Solid knowledge in Microsoft Office & Windows Familiar with Windows, Office 365 / M365, basic troubleshooting, ticketing systems Experience in IT helpdesk / hotline preferred Self-motivated, hardworking with good interpersonal skills Strong ...
- ...ms. Respond promptly to support requests, including incidents, usage inquiries, and service requests, via phone, email, or our ticketing system. Take ownership of troubleshooting and resolving production incidents, escalating to the higher-tier support team as ne...
- ...ms. Remote Support: Provide remote technical assistance for users across the Asia region, using remote tools and the corporate ticketing system. ITSM & Ticketing: Handle incident and request tickets in line with ITIL processes, including proper logging, prioritis...
- ...ating systems (e.g., Linux, Windows), networking, and cloud platforms (e.g., AWS, Azure). Experience with monitoring tools and ticketing systems (e.g., Jira). Interested candidates should send their CVs in Word format to [email redacted, apply via Company webs...
HKD 20k - HKD 23k per month
...dressed promptly. Track and manage project documents, schedules, and deadlines, including status updates, progress tracking, and ticket requests. Coordinate across IT teams, analysts, and business units to facilitate smooth project execution and timely delivery. ...- ... Guarantee Double pay + Performance Bonus Medical Insurance Staff Purchase Discount - Attractive Free ACGHK / Movie Tickets / Exhibition Tickets Interested parties please send detailed resume with Current & Expected Salary by clicking 'APPLY NOW...
- ...dmin for office (including handle phone calls, clerical duties, etc.) Handle travel arrangements (including booking hotel, flight ticket, car booking, insurance, etc.) Handle shipment booking and checking of shipping documents Follow-up on shipping order, track s...
- ...hnical specialists in troubleshooting complex issues. Possess frontline application support capabilities and correctly escalate tickets to Level 2 support. Position/Personnel Requirements: College diploma or higher in computer-related disciplines, with over on...
- ...f, collecting repairs charges / rent / management fee, etc. according to debit notes, issuing receipts, maintaining records of job tickets issued / completed and calculating the lead time of job orders. Ensure availability of sundries, e.g. equipment and stationery,...
