Search Results: 1,048 职位空缺
Your role
Provide expert knowledge support to Customer Officers and handle complex customer service enquiries
Resolve customer enquiries on the first contact through high level analytical problem solving, decision-making and judgment, and effective communication ...
Manager / Assistant Manager - Complaints Team, Corporate Affairs
Ref.: SFC/M/AM/CT/CA/240216
Duties & Responsibilities:
The Compla... ...nager of Complaints Team and will be primarily responsible for handling complaints of various natures, including intermediaries’ condu...
... details about the PMSA, please visit website at
Responsibilities
Reporting to the Manager (Complaints and Enforcement), the appointee will be required to:
handle enquiries, complaints and conduct enforcement inspections properly and timely;
collect and ana...
...the Front Desk at the hotel, including running night audit in PMS. You will also act as overnight Duty Manager to handle all guests’ queries and complaints.
Qualifications
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest ...
...ets, cost control, manpower planning and regular reports
~To handle the emergencies of the property, attending IO/OC meetings and ... ...n Building Management Ordinance (BMO)
~Experience in handling complaints, monitoring contractors’ performance, procurement, customer se...
...rs.
Responsibilities:
Supervise the Security Officers, handle safety issues, finish the work assigned by superiors as to ens... ...
Write and submit the incident reports
Accept and handle complaints related to safety problems from guests/employees
Inspect th...
...s of business & private events.
Responsibilities:
~Report to and communicate with the Front Office Manager
~Handle guest requests and complaints adhering to the Hotel’s general guidelines
~Supervise Front Office operation
~Develop and implement strategies f...
...essing systems’ installation
~Provide service maintenance and after sales services for banknote processing systems
~Handle inquires and complaints from customers
~Provide support on new product launch, demo and product presentation
~Be responsible for service do...
...ist in rental forecast and preparation of monthly performance reports
Handle leasing inquiries, lease negotiation and tenancy administration
Handle customers’ special requests and complaints
Attend annual corporate and agency events when required
Conduct ma...
...s of front office and guest services.
Manage and supervise front desk staff and quality of services.
Handle guests’ enquiries, emergency cases and complaints.
Coordinate and assist with hotel departments to ensure smooth operations at all hours.
Requirements...
...rket and sales channel
Prepare budget, sales forecast and different market analysis
Negotiate with clients
Handle customers enquiry and complaint
Handle overseas trade events if needed
Ad hoc projects as assigned
Requirements:
Higher Diploma in B...
...partment and maintains the standard of services and provide overall supervision to Front Desk
Act as shift in-charge and handle guest complaint / request
To ensure complete customer satisfaction and profitability in all these areas as well as continuous developmen...
...establishing friendly rapport
Assist the manager in provide high-quality property management services
Answer enquiries, handle complaints and resolve problems
Monitor the standards of maintenance, security, and cleaning services of properties
Prepare genera...
... sponsorship, communications with staff, etc.;
Provide support for community engagement and customer relationships;
Handle customer complaints and prepare analysis reports;
Assist in ESG programs and charity activities;
Monitor daily news and social media pl...
...lity and customer’s operational efficiency
Act as the primary contact point of the assigned customers
Handle and follow up customer enquiries and complaints in a professional and timely manner to achieve service excellence
Ensure service performance, proactivel...
...ly ;
To work closely with project team to ensure project delivery fulfil customer expectation and requirements ;
To handle customer complaints and enquiries in office hour , non-office hour and coordinate with internal team ;
Job Requirements:
Experienced ...
...ut services in an effective and efficient manner
~Manage Front desk daily operations
~Provide quality services, handle guests’ enquiries & complaints
~Achieve high level of guest satisfactions in a courteous and friendly manner
~Ensure effective cross-departmen...
...rvices in a professional manner
Maintain good relationships and a high standard of service with all guests
To handle guests’ enquiries or complaints
Job Requirement:
Certificate / Diploma or above in hospitality management or related disciplines
Minimu...
...hall be $24,998 - $30,000):
Organize events / programmes
Handle the associated promotion matters including but not limited to ... ...and presentation materials for the outreaching work.
Handle complaints and enquires related to the events / programmes
Administrat...
...ryone to join us.
The role:
Responsible for answering customer enquiries and complaints over the phone or in writing
Responsible for answering lost and found enquiries and handle found properties according to procedure
Handle customer enquiries and sales act...
