... serves over 750 destinations worldwide. Reports to: Digital Experience QA Lead
Department: Digital Experience (DEX)
To be known... ...al products require good quality and stable experience to the customers, enabling to find what they are looking for and perform what ...
...ng skills; ability to identify patterns and generate ideas
Experience in Agile delivery model is an added advantage
Good underst... ...Candidates with less experience may be considered as Solution Specialist.
Application Deadline: 30-May-2024
Personal & Applicatio...
...estinations worldwide. Reports To: Assistant Manager Digital Experience - Experimentation
Department: Digital Experience (DEX)
W... ...and innovation across our digital assets that entices traffic, customer experience and conversion.
Key Responsibilities
Work wit...
... serves over 750 destinations worldwide. Reports To: Digital Experience Manager - Travel Shopping
Department: Digital Experience (... ...s the product expert to make a positive impact to our members/ customer across Cathay’s online channels/ product portfolio involving p...
...k serves over 750 destinations worldwide. Reports To: Digital Experience Manager – Holidays
Department: Digital Experience (DEX)
T... ...eams and other stakeholders to help develop deliver a seamless customer experience that supports our vision to be one of the the world...
...ng member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports To: AM Digital Experience - Performance Site & Apps
Department: Digital Experience (DEX)
We are looking for an energetic team player with demonstrated...
...k serves over 750 destinations worldwide. Reports To: Digital Experience Manager – Travel Shopping
Department: Digital Experience (D... ...rce product owner ensuring initiatives, deliveries can improve customer experience and fit into Cathay’s digital product portfolio.
...
...ople team functions to come up with creative campaigns, and deliver engaging stories, messages and events to elevate the employee experience and pride in the company while strengthening the employer brand.
Key Responsibilities
Work with the Head of Internal Commun...
...akeholders. Our creative culture drives our passion to excel and energises us to design inspiring experiences.
About our role
We are now looking for a talented Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for offering q...
... stowage location and loadings.
Provide support to maintain custom forms.
Develop contingency galley packing plan for ad-hoc f... ...ering or relevant discipline.
A minimum of 3 years' working experience in airline, catering operations or related industry.
Knowle...
...k serves over 750 destinations worldwide. Reports To: Head of Customer Support
Department: Customer Care (CCD)
This position is ... ...will be an advantage.
At least 8-year relevant social media experience with some management level experience.
A change catalyst an...
...d network serves over 750 destinations worldwide. Report to : Customer Insights Manager
Department : Brand, Insights & Marketing ... ... issue that has a direct and measurable impact on the customer experience. The job holder will help facilitate the prioritisation and ar...
...son is responsible for the development of our digital learning experience. The person will be an integral part of the team that provides... ...tal learning development, and a minimum 3 years’ experience in customer service, hospitality and/or cabin crew experience
Strong kn...
...tinations worldwide. Role Introduction
Reports To: Head of Customer Journey Transformation
Department: Airport Service Deliver... ...stomer group to understand the long term strategy for customer experience during a disruption and help to translate this into Reservatio...
...hical standards.
Requirements
Bachelor's degree in Data Science, Computer Science, Statistics or related field.
Previous experience or internships in data analysis, professional Data Science qualifications such as CAP or equivalent designation are a plus.
Pr...
...er 750 destinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position pl... ...ee (related to English, Chinese or Translation an advantage)
Experience in the customer relations field is a significant advantage. Ex...
... 750 destinations worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service De... ...s, emails and/or letters to customers)
Work with the Digital Experience, Brand, Insights and Marketing and Customer Support teams to e...
...’s degree in Human Resources, Business, or Information Technology related discipline is preferred
At least 2 years of relevant experience in project management, learning & development, or talent development; or in the IT industry with passion and experience in the ab...
HKD 16k - HKD 18k per month
Sidefame Limited 西彥有限公司 於1987年成立，是 Fenix Group 旗下的附屬公司。通過合資及特許經營，西彥有限公司的零售網路遍佈全球，致力網羅一系列時裝及生活品牌，其中包括 45R、ANTEPRIMA、ANTEPRIMA WIREBAG、ANTEPRIMA MISTO、ATSURO TAYAMA、COCKTAIL、MARIMEKKO 及 THE LITTLE SHOP。
我們誠邀你加入我們這個充滿活力的團隊！
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北歐芬蘭的家品及服飾設計品牌 Marimekko 以其「...
...of a signature Cathay Pacific candidate experience through all key touch-points.
This i... ...
Deputise for the Talent Acquisition Specialist if needed
Requirements
Bachelor’s... ...gh drive, attention to detail
Strong customer service skills
Excellent time manage...
...d-to-end transactional activities associated with the employee experience for employees and business units. The stream currently covers ... ...with business units along the Hire to Retire stream
Support Customer Services by providing FAQs and transcripts on general enquirie...
...commendations as necessary to align with the Fleet.
Develop custom visual systems, hardware or software utilities and tools for u... ...on to detail.
High standards for Engineering Excellence.
Experience
Around 10 years relevant experience in the various Simulato...
...EE standard with a pass or Grade 2 in English (Syllabus B).
Customer-focused, highly change-oriented and flexible personality.
G... ...ability to work under pressure.
Minimum of 2 years’ airline experience with understanding of CX policy/objectives.
Knowledge of in...
...ment with leveraging AI ops platform and ITSM to achieve continuous improvement on Service stability and customer satisfaction.
Drive user and service experience improvements based on related ITSM performance statistical AI analysis and data analytics with Artificia...
...ples, and practices to plan, manage, and deliver value to our customers.
Training, mentoring, and supporting scrum teams to follow... ... Retrospectives
Requirements
A minimum of 8 years of IT experience with at least 3 years in Application Development.
Tertiary...
...o : Insights, Strategy & Change Manager
Department: CCD - Customer Care
The job holder is primarily accountable for supporting... ...d prioritise areas for improvement to the customer journey and experience by analysing the business problems / data received from all cu...
...nd beyond, dedicating ourselves to relentlessly introducing new solutions to improve how we track and enhance our end-to-end customer experience.
Interested to be part of us? Please check the opportunity.
Reports To: Cargo Digital Manager, Transformation/ Car...
...ITIES
Act as a brand ambassador of Furla, demonstrating in-depth knowledge of the brand and products
Provide excellent customer experience and build strong customer relationships
Maximize sales by achieving store and individual sales target
Responsible for ...
...n analysis practices
Requirements
Minimum 10 years of IT experience
Bachelor’s / Master’s degree (or equivalent education quali... ...tify patterns and generate ideas
Focus on the end user’s or customer’s needs; ability to set expectations and understand end user b...
HKD 16k - HKD 20k per month
...-to-end transactional activities associated with the employee experience for employees and business units. The stream currently covers... ...nt manner
Establish a positive rapport with colleagues and customers and to ensure information is communicated clearly and appropr...