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- Accountabilities: • Deliver quality services to resolve customer enquiries and complaints from both telephone and online channels i... ... with all relevant departments / entity to make sure the daily operations on track. • Leading and responsible for operation figures re...
- ...r Takes Flight Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest... ... sustainability. Responsibilities: Instantly respond to customer enquiries and comments received in contact centre via phone ca...
- ...w. The successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotline team in the daily operations of the complex. He/ She will also be responsible for enhancing the service standard of...
- Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically importa...
- ...er documentations with clients in a timely manner Work with Operations Managers to acquire and maintain expert knowledge of all aspec... ...lines Minimum 2-3 years of working experience preferably in customer services, operations or project management Account servicin...
- ...lease visit our website at Job No.: 495289 Employment Type: Full time Departments: Bank-wide Operation Department Job Functions : Bank Operations, Customer Services, Compliance / Operational Risk Management Responsibilities: Conduct CDD of customer pr...
- ... and experience? We are a well-esteemed eCommerce company that operates multiple eCommerce websites internationally. We are now lookin... .... Key Job Responsibilities: Provide excellent eCommerce customer services to customers by different channels such as email and ...
- ... Job No.: 495544 Employment Type: Full time Departments: Bank-wide Operation Department Job Functions: Accounting, Administration / Secretarial, Audit, Bank Operations, Customer Services, Dealing & Trading, Legal, Quality Assurance, Claims, Compliance / O...
- We are seeking a dedicated Service Operation Specialist / Customer Service Coordinator to fulfill a pivotal role in our team. The ideal candidate will be responsible for a range of administrative and operational tasks to ensure the smooth running of our service operat...
- Job Description Handle customer enquiries and complaints via phone and email Handle problematic / un-deliverable shipments Track and trace shipment status Communicate with traffic team for pickup and delivery arrangement Job Requirements ~ HKDSE: Pas...
- ... to lower secondary levels, they are inviting a bright and energetic candidate for the following vacancy: Admin. Officer / Operations & Customer Service Officer RESPONSIBILITIES ~Assist Centre Manager to manage a team of CS & admin staff in operations and customer s...
- ...old the highest standards of quality, value for money, and prudent management. Our core values— Customer, Quality, Talent, and Prudence —form the foundation of our operations and decision-making. As a trusted “housing laboratory,” HKHS continues to pioneer innovative...
- ... and written communication. Utilize CRM and other relevant customer service software to track inquiries, manage client interactio... ...e team in leveraging technology to solve problems and improve operational processes. Provide professional, accurate, and solutions-o...
- ...diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do thei... ...anage, and support various projects assigned by the Projects & Operation Excellence Manager, ensuring successful implementation and tim...
- Officer (Property Operations & Customer Relations) Job Description Responsibilities: ~Handle customer-related matters, including but not limited to flat handover cases, after-sales matters and property management items for residential projects ~Coordinate the pre...
- ...very day, our logistics teams ensure products reach stores and customers efficiently, sustainably, and on time. We’re not just part of ... ...but also a great people leader. As Regional Trade & Customs Operation Manager, you’ll lead and optimize trade operations across the ...
- Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructu... ...ification on various systems enhancements so as to have better customer experience, increase productivity and control effectiveness in...
- ...old the highest standards of quality, value for money, and prudent management. Our core values— Customer, Quality, Talent, and Prudence —form the foundation of our operations and decision-making. As a trusted “housing laboratory,” HKHS continues to pioneer innovative...
- ... our expertise, providing the best products and solutions for customers in various kinds of market segments. For further informati... ...-team workflows to ensure seamless integration with frontline operations Manage the procurement, shipping and project logistics pro...
- ...taff members. We are seeking potential talents to join our Operations Centre to provide Bills Processing, Loans Processing, Remitta... ... entry to assigned Operations Centre Handle inquiries from customers and internal departments Ensure all work processes are in ...
- ...sition: Major responsibilities: Assist in monitoring operations of the Company’s oversea plants Offer support to the sales... ...elated activities Follow up on the shipment arrangement of customers’ orders Monitor the Company’s import/export shipping docum...
- Responsibilities: Greeting customers warmly and providing exceptional service by addressing their inquiries and needs. Captur... ... effectively showcasing our products. Assisting with daily operations, including inventory processing, and maintaining a tidy and o...
- ...n Kwun Tong. In this role, you will play a crucial part in supporting our logistic and warehouse operation to ensure the efficient movement of goods delivering to customers. What you'll be doing · Handle service calls from customers · Coordinate between sal...
- ...be responsible for providing excellent service to VIP Banking customers to satisfy their wealth management needs. Job Responsibili... ...riate to provide services to VIP Banking customers Conduct operational procedures in a compliant manner by following the Bank's poli...
- ...ovide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business targets set. Control and administer th...
- Responsibilities: Provide general administrative and operational support to Operation Team Assist in daily distribution, logist... ...’s enquiries, preparing quotations/tenders and follow up with customer complaints Coordinate with Sales Team and other parties to...
- ...sed on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team. As the Customer Operations and IT Networks Engineer, you will be re...
- ... Provide professional and efficient counter services to the customers; Establish good relationships with customers to seize refer... ...orm general clerical support in branches to smoothen the daily operation. Job Requirements: HKCEE / HKDSE with at least 5 subject...
- Responsibilities # Oversee daily operations and activities of Customer Service # Deal with customer enquiries via phone calls, emails and live chats such as order processing, account opening, checking and updating client data # Manage customer complaints effect...
- ...tively. Job Responsibilities: Provide sales services to customers including account openings, AML checking, deposit quotation, ... ...tment to liaise with customers and other departments in daily operations Perform ad-hoc tasks as assigned Requirements: Secon...