Search Results: 1,120 vacancies
Your role
Provide expert knowledge support to Customer Officers and handle complex customer service enquiries
Resolve customer enquiries on the first contact through high level analytical problem solving, decision-making and judgment, and effective communication ...
... details about the PMSA, please visit website at
Responsibilities
Reporting to the Manager (Complaints and Enforcement), the appointee will be required to:
handle enquiries, complaints and conduct enforcement inspections properly and timely;
collect and ana...
HKD 16k - HKD 20k per month
Duties:
Maintain and update the sales database, filing system
Prepare quotations, orders, sales enquiries and related activities
Perform inter-department communication and cooperation
Perform ad hoc duties as assigned
Requirements:
~1-2 years of workin...
...nd memorable experience to our guests and colleagues.
Are you devoted to?
Maximize guest satisfaction when handling guests’ enquiries and complaints
Supervise Front Office operations in a successful 5-star hotel
Drive the team to conduct up-selling and cro...
... informative and well-mannered at front house reception and every to revitalise the customer experience in the head office
Handle complaints, enquiries and resolve service issues in a professional manner to reflect our people-centric brand DNA
Provide general cle...
...
Take charge of all activities on guest floors
Provide clear room assignment for RAs in daily operations
Handle guest enquiries/requests/complaints
Control the minibar and amenities store on guest floors
Protect and maintain hotel properties in good order...
...partment and maintains the standard of services and provide overall supervision to Front Desk
Act as shift in-charge and handle guest complaint / request
To ensure complete customer satisfaction and profitability in all these areas as well as continuous developmen...
...s of business & private events.
Responsibilities:
Report to and communicate with the Front Office Manager
Handle guest requests and complaints adhering to the Hotel’s general guidelines
Supervise Front Office operation
Develop and implement strategies f...
HKD 28k - HKD 30k per month
...ome and greet VIPs, provide check-in/out service, respond to guest enquires and complaints, etc
Ensure total guest satisfaction throughout their stay and using hotel facilities
Handle emergency situation in accordance with the hotel policies and procedures
Any...
...ist in rental forecast and preparation of monthly performance reports
Handle leasing inquiries, lease negotiation and tenancy administration
Handle customers’ special requests and complaints
Attend annual corporate and agency events when required
Conduct ma...
...ay-to-day front office operation, and ensure the smooth running of reception and the guest service counter
Handle guest enquiries, emergencies and complaints
Supervise the Front Office team and provide training to new teammates
Any ad-hoc duties as assigned by ...
...lity and customer’s operational efficiency
Act as the primary contact point of the assigned customers
Handle and follow up customer enquiries and complaints in a professional and timely manner to achieve service excellence
Ensure service performance, proactivel...
... to develop and use the GIS-based tools to acquire the geometric and hydraulic data of water supply networks in operation;
Handle complaints and enquiries, etc.; and
Perform ad hoc projects as assigned.
Requirements:
~ Holder of Higher Certificate in Civil E...
...the Front Desk at the hotel, including running night audit in PMS. You will also act as overnight Duty Manager to handle all guests’ queries and complaints.
Qualifications
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest ...
...ow invite you to join us as one of our pre-opening team members.
Responsibilities:
Assist Guest Experience Agent to handle guests’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
...
...ets, cost control, manpower planning and regular reports
~To handle the emergencies of the property, attending IO/OC meetings and ... ...n Building Management Ordinance (BMO)
~Experience in handling complaints, monitoring contractors’ performance, procurement, customer se...
...rs.
Responsibilities:
Supervise the Security Officers, handle safety issues, finish the work assigned by superiors as to ens... ...
Write and submit the incident reports
Accept and handle complaints related to safety problems from guests/employees
Inspect th...
...e
Ensure that all Group Event Orders and Group Resume are made and is distributed in a timely manner
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problem are resolved satisf...
...ut services in an effective and efficient manner
~Manage Front desk daily operations
~Provide quality services, handle guests’ enquiries & complaints
~Achieve high level of guest satisfactions in a courteous and friendly manner
~Ensure effective cross-departmen...
...essing systems’ installation
~Provide service maintenance and after sales services for banknote processing systems
~Handle inquires and complaints from customers
~Provide support on new product launch, demo and product presentation
~Be responsible for service do...
