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- ...ls ~ Ability to handle multiple client accounts and manage escalations effectively ~ Proficiency in service management tools, ticketing systems, and remote support technologies ~ Strong problem-solving skills and a customer-centric mindset Preferred Skill...
- ...mote access Keep record of problems, their resolution and document the customer interaction on the system Manage IT Helpdesk tickets in a timely manner Perform troubleshooting using different diagnostic techniques Redirect unresolved issues to the next leve...
- Responsibilities: Reserve air ticket, hotel, manage travel arrangements and other related arrangements; Organize and manage daily schedules, business appointments; Perform other administrative support and ad hoc tasks when required. Requirements: ...
- ...professionally with appropriate solutions effectively Troubleshoot and resolve hardware and software problems Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level Collaborate with...
- ...& Whatsapp), and email channels in a timely and courteous manner. Manage the onboarding, updating, and maintenance of attraction ticket products (theme parks, landmarks, experiences, etc.); Ensure product information, pricing, inventory, validity period, and usage...
- ...and external partners to identify client needs and deliver integrated wealth solutions. Lead end‑to‑end case execution for large‑ticket policies, including financial analysis, underwriting preparation, and cross‑border coordination. Maintain strong knowledge of gl...
- ...rts, collate presenter’s information in database, and to type forms, letters & correspondences regarding the final reimbursement of ticket proceeds for URBTIX events and Accounts section To prepare Performance Return Report and Payment Net Report, memos and correspon...
- ...lans Coordinates with operations, under the guidance of more senior team members, Learns to use professional concepts to ensure tickets are set with appropriate commit dates Follows up with operations and suppliers to ensure work is completed Completes routine wo...
- The Job Ticketing & Sales: Issuing and reissuing tickets, selling souvenirs, and processing payments accurately Guest Service: Greet visitors warmly, answer questions about tickets, pricing, souvenirs, and venue highlights Working Schedule: 1130 - 2130, at le...
- ...triage the escalation and resolution especially during break-fix and disaster. Extremely close management of Incidents, Problem tickets and Change Controls in a complex data center environment to reduce risk and utilize safe times for repair and change. Maintain,...
- ... and international destination for arts, culture and entertainment. You will be responsible for: selling and dispatching tickets and related products using WKCDA’s computerised ticketing system, and issuing prepaid tickets to patrons during performance incomi...
- ...andidate for the following vacancy: Administrative Assistant RESPONSIBILITIES Handle Travelling arrangements including air ticket booking, hotel accommodation, local transportation and visa application Provide administrative support to the team Coordinate...
- ... handle incident in a roaster manner Follow escalation procedures to report the case to the management Keep track of internal ticket system for any project or incident status Support cabling issue when necessary Requirements: Higher-Diploma / Associate D...
- ...onsibilities: Overseeing daily operations of the IT Department Supervise IT support staff, managing the school’s IT service ticketing system and ensuring timely resolution of technical issues in line with Service Level Agreements (SLAs). Provide leadership and...
- ... solutions, and cloud-managed services Ensure SLA and KPI compliance for incidents, service requests, and escalations Improve ticket triage, call handling flow, and quality of troubleshooting Maintain updated SOPs, troubleshooting guides, and knowledge base art...
- ...to join our client’s fast-growing team. Responsibilities: Provide system support and handle business user enquires on Ticketing and Revenue systems and enable business users to perform business operations. Collaborate with key stakeholders to collect, an...
- ...and comprehensive administrative support to senior management Responsible for handling travel arrangement and logistics, eg Air-tickets, accommodation Assist in expenses claims and reimbursement on timely basis Coordinate and assist in company events and activ...
- ...ion: Responsibilities: Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc. Troubleshooting and resolving single customer issues with Windows Suppor...
- ... applications, enabling business users to perform their operations efficiently. Support integration with CRM, ERP, E-commerce, ticketing system, social media platforms, websites, and collaboration/ automation tools and related systems. Follow up on resolutions wi...
- ...Office Administrative operation, liaise with external parties for licensing, contract renewal etc. Support travel arrangement, ticketing and monthly reporting Reception duty and greeting with customers Assist in HR, incl. HRIS System implementation, contact wi...
- ...ney. Subscription Assistant (Part-time) The Subscription Assistant (part-time) assists in handling subscription orders and ticketing-related services. Key Responsibilities Preparation for online subscription site for ticketing; Communication with custo...
- ...user troubleshooting for applications and hardware - Perform VIP and ad-hoc tasks as assigned, ensuring accurate logging in the ticketing system - Collaborate with team leaders to address service-related issues, reduce costs, and maintain customer satisfaction ...
- ... at the temporary office during the festival period; Provide on-site support for festival events such as manning of reception desk, ticket redemption, ticket sales, book sales and event helper duty; Perform any other tasks as assigned by the immediate supervisor and ...
- ... ensuring that events proceed as planned Help arrange transportation logistics for the exchange group, such as purchasing plane tickets and travel insurance Support team teachers and licensed leaders during activities, assisting in ensuring the safety of the even...
- ...talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have gra...
- ...lace to work. This position is responsible for providing help desk support to our employees. Assistance will be provided via phone, ticket, and in person. The role also involves maintaining computer systems and other information technologies and equipment within the com...
- ...ple to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have grad...
HKD 30,000k - HKD 33,001k per month
... Job Requirement: Degree or above At least 5 years of experience in system support and integration. Strong knowledge of ticketing systems. POS solutions, and payment gateways. Experience in cloud infrastructure, application architecture, and networking. ...- ... Guarantee Double pay + Performance Bonus Medical Insurance Staff Purchase Discount - Attractive Free ACGHK / Movie Tickets / Exhibition Tickets Interested parties please send detailed resume with Current & Expected Salary by clicking 'APPLY NOW...
- ...ties, ensuring that events proceed as planned Arrange transportation logistics for the exchange group, such as purchasing plane tickets and travel insurance Support team teachers and licensed leaders during activities, helping to ensure the safety of the events ...

