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  • Customer Service Manager (Complaint Handling)

     ...Management Centre Job Functions : Customer Services, Project Management Responsibilities: Coordinate and handle general complaint/feedback from corporate customers Analyze and identify service gaps by reviewing customer complaints or internal workflows/pro... 

    Bank of China (Hong Kong) Limited

    Hong Kong
    8 days ago

  • Customer Service Officer - Complaint Handling

    Job Duties: Handle customer complaints and disputes promptly, fairly, and professionally. Serve as a knowledgeable contact point for customers, with authority to act on their behalf. Accept, investigate, and resolve complex cases within agreed service timelines... 

    Peoplebank Hong Kong Limited

    Kwun Tong
    24 days ago

  • Assistant Customers Care Manager (35k - 45k, Complaint Management)

     ...ling with agent, broker & client’s enquiries by telephone and email,  handle appeal and complaint case which related underwriting, policy admin and claims  Assist Complaint Handler to investigate the complaint case(s), issue reply letter to client and report  result t... 

    Lloyd Karson International Limited

    Hong Kong
    23 days ago

  • Complaint Management Analyst

     ...r client is a reputable Investment Bank with a collaborative culture. The Role: They are actively seeking a Complaint Management Analyst for a 6-month contract to support their Wealth Operations. Key Responsibilities : Serve as th... 

    Ambition

    Kowloon
    1 a month ago

  • Clerk - Operations Risk & Complaint Management (Temporary)

    YF Life Insurance International Ltd. is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansio...

    YF Life Insurance International Limited

    Wan Chai
    1 a month ago

  • 航班裝卸員 Cargo Handler (Ramp Services)

    HKD 21,500k - HKD 25,701k per month

    Hong Kong Air Cargo Terminals Limited (Hactl) is one of the world’s leading air cargo terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust gro...

    Hong Kong Air Cargo Terminals Limited (Hactl)

    Hong Kong
    8 days ago

  • Officer (Complaints and Enforcement) (Ref. No.: PMSA-OCE-10/26)

     ...management industry. For further details about the PMSA, please visit website at Responsibilities Reporting to the Manager (Complaints and Enforcement), the appointee will be required to: Handle enquiries, complaints and conduct enforcement inspections properly... 

    Property Management Services Authority

    Wan Chai
    2 days ago

  • Manager, Complaint Management

    Your Role As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels. ~ Oversee and conduct thorough investigations into customer complaints rec... 

    hktservice

    Hong Kong
    20 days ago

  • Cargo Handler

    職責 負責裝卸、搬運及推動貨板或貨箱 入職要求 小六或以上程度、能閱讀及書寫流利中文 薪酬 月入$19,538 (加班費另計) 工作時間 每月工作22天及每天工作9小時（1小時用膳時間除外），需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、初生嬰兒禮物、體育館、免費穿梭巴士 備註： －因工作需要，在八號或以上風球懸掛時及任何暴雨警告訊號下，各員工仍需要照常按更表上班，同時可獲發颱風交通津貼 (八號或以上) －超級一號貨站乃「無煙貨站」...

    Hong Kong Air Cargo Terminals Limited.

    Hong Kong
    more than 2 months ago

  • Art Handler

     ...t handling and transportation industry Requirements  ~ DSE / Form 5 or above  ~4+ years of solid experience as senior art handlers ~ Proven experience in art handling, installation, or a related field is highly desirable ~ Knowledge of art conservation and ... 
    Tsing Yi
    14 hours ago

  • Art Handlers

    Responsibilities Outdoor job for artworks installation and exhibition set up Packing and crating of artworks Daily delivery and pick up In house warehouse job Requirement ~ DSE / Form 5 or above ~3 years relevant experience in artworks handli...
    Tsuen Wan
    2 days ago

  • SO / AM - Complaint Management & Resolution (Life Insurance)(HKD32k - 42k)

    The client is a global prestigious MNC Insurance Group, is now seeking a new headcount for Senior Officer / AM - Complaint Management & Resolution (Life Insurance) (HKD32k – 42k) to join their team Responsibilities: Handle customer enquiries or complaints via... 

    Lloyd Karson International Limited

    Quarry Bay
    1 a month ago

  • Senior Executive, Complaint Investigation

    Responsibilities Investigate, manage, and resolve complaint cases receive from service centre and contact centre Detailed fact findings through different system, for instance, IVRS/call & visit recording/case management/imaging/MPF administration system Prepa... 

    hktservice

    Hong Kong
    19 days ago

  • Cargo Handler (Ramp Services)

    職責 負責戶外搬運工作 入職要求 能閱讀及書寫流利中文 薪酬 月入$21,500 - $25,700 (加班費另計) 工作時間 每月工作22天及每天工作10小時（1小時用膳時間除外），需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、產假、侍產假、初生嬰兒禮物、體育館、免費穿梭巴士 備註： －因工作需要，在八號或以上風球懸掛時及任何暴雨警告訊號下，各員工仍需要照常按更表上班，同時可獲發颱風交通津貼 (八號或以上) －超級一號貨站乃「無煙...

    Hong Kong Air Cargo Terminals Limited.

    Hong Kong
    1 a month ago

  • (Assistant) Logistics Manager - Fine Arts Logistics

     ...stic and international transport , packing, crating, and installation of artworks. Coordinate closely with internal teams, art handlers, warehouse operations, transportation partners, and external vendors. Ensure all shipments comply with customs requirements ,... 

    Michael Page

    Central
    3 days ago

  • Engineering Operations Technician (EOT), HKG - DCEO

     ...l systems including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Generate change management requests & incident management tickets for Data Center facility ... 

    Amazon Web Services (AWS)

    Hong Kong
    19 days ago

  • Officer

     ...nd a good quality of work to be delivered & completed within the agreed SLA. • Handle internal and external customer inquiries/ complaints independently and escalate to Team Head timely. • Assist in preparing and consolidating the relevant data reports to Line Manag... 

    Standard Chartered Bank

    Kwun Tong
    1 day ago

  • Oracle Engineer

     ...of price submissions are critical.  Key Responsibilities  Low-Latency Data Ingestion : Design and operate a multi-source feed handler architecture to ingest tick-level data from institutional market data providers, exchange direct feeds, and reference rate APIs. E... 

    G-20 Group

    Hong Kong
    1 day ago

  • Concierge

     ...isfaction by providing prompt and courteous services and establishing friendly rapport with residents  Answer enquiries, handle complaints, provide local information and resolve problems requested from residents  Provide clerical support and manage the Concierge cou... 

    Harbour City Estates Limited - Gateway Apartments

    Tsim Sha Tsui
    5 days ago

  • Food Merchandiser

     ...ce in the area of for price comparison and product evaluation Prepare regular reports for management review Investigate the complaints and propose remedial actions to Buyer Requirements: University graduate or above with relevant experience preferably in ... 

    City Super Ltd

    Tsim Sha Tsui
    3 days ago

  • Sales Executive

     ...within the F&B / HORECA sector. • Manage client communications, including quotations, order processing, payment follow-ups, and complaint resolution. • Provide dedicated account servicing to maintain strong business relationships with existing customers. • Addres... 

    Million (Far East) Ltd

    Kwai Chung
    15 hours ago

  • Duty Manager

     ...ion counter and ensure services provided in professional manner Lead and guide the team to reslove guest special request, turn complaint into complement Respond to emergency situation, communicate with the management effective and efficiently with solution and re... 

    Rosedale Hotel Hong Kong Limited

    Causeway Bay
    6 days ago

  • Night Manager

     ...sts in-person and being attentive to their needs throughout their stays Handle guests’ compliments, comments, observations and complaints in a timely and professional manner Assist to increase overall Guest Satisfaction Scores by reviewing operational issues and b... 

    Empire Hotels

    Causeway Bay
    7 days ago

  • Senior Engineer /Engineer

     ... site inspection to monitor the progress of maintenance works and provide recommendations for improvement Handle enquiries and complaints about maintenance works and provide appropriate solutions after investigation Manage contractors for works progress, quality a... 

    Sun Chung Property Management Co Ltd

    Central
    3 days ago

  • Planning Supervisor

     ...d prioritize jobs according to urgency and business needs. Receive and manage inbound customer requests, schedule changes, and complaints; record and resolve issues in the scheduling system. Monitor ongoing services and implement corrective actions to maintain ope... 

    Rentokil Initial

    Hong Kong
    10 days ago

  • Property Manager

     ...e with lease terms, HKHS policies, tenancy regulations, and statutory requirements Handle tenant and stakeholder enquiries and complaints professionally Monitor and manage contractors to meet service and quality standards Support promotional events and implemen... 

    Hong Kong Housing Society

    Hong Kong
    3 days ago

  • Operations Manager

     ...loping and maintaining Retail Operations SOP to ensure best in class execution in stores. Deal with customer service requests, complaints and comments from customers to maintain the brand’s reputation. Regular Store visit and lead the meeting with frontline, repre... 

    6IXTY 8IGHT Limited

    Lai Chi Kok
    15 hours ago

  • Floor Manager

     ...esources distribution of the store to sustain the level of efficiency and quality of services. Supervise and handle customer complaints and appreciation, whenever necessary. Requirements: Diploma/Degree holder with 5 years of retail shop supervisory ex... 

    The Wing On Department Stores (Hong Kong) Limited

    Sheung Wan
    6 days ago

  • Administration Assistant

     ...g guest, courier arrangements, conference room booking system etc; Handle daily incoming calls, customer enquiries, comments & complaints so as to takes necessary action to achieve the highest level of guest satisfaction; Provide full spectrum of offices administr... 

    TAI HING WORLDWIDE DEVELOPMENT LIMITED

    Quarry Bay
    2 days ago

  • Internal Auditor

     ...ng. Provide secretarial support to the Internal Audit Committee of the Council. Conduct investigations on special issues or complaints Provide professional views on services, policies, operation and development for the best interest of the Home. Requirements... 

    SKH St. Christopher's Home Ltd

    Hong Kong
    7 days ago