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- ...Management Centre Job Functions : Customer Services, Project Management Responsibilities: Coordinate and handle general complaint/feedback from corporate customers Analyze and identify service gaps by reviewing customer complaints or internal workflows/pro...
- Your Role As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels. ~ Oversee and conduct thorough investigations into customer complaints rec...
- 職責 負責裝卸、搬運及推動貨板或貨箱 入職要求 小六或以上程度、能閱讀及書寫流利中文 薪酬 月入$19,538 (加班費另計) 工作時間 每月工作22天及每天工作9小時（1小時用膳時間除外），需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、初生嬰兒禮物、體育館、免費穿梭巴士 備註： －因工作需要，在八號或以上風球懸掛時及任何暴雨警告訊號下，各員工仍需要照常按更表上班，同時可獲發颱風交通津貼 (八號或以上) －超級一號貨站乃「無煙貨站」...
- Responsibilities Outdoor job for artworks installation and exhibition set up Packing and crating of artworks Daily delivery and pick up In house warehouse job Requirement ~ DSE / Form 5 or above ~3 years relevant experience in artworks handli...
- ...t handling and transportation industry Requirements ~ DSE / Form 5 or above ~4+ years of solid experience as senior art handlers ~ Proven experience in art handling, installation, or a related field is highly desirable ~ Knowledge of art conservation and ...
- Job Duties: Handle customer complaints and disputes promptly, fairly, and professionally. Serve as a knowledgeable contact point for customers, with authority to act on their behalf. Accept, investigate, and resolve complex cases within agreed service timelines...
- ...ling with agent, broker & client’s enquiries by telephone and email, handle appeal and complaint case which related underwriting, policy admin and claims Assist Complaint Handler to investigate the complaint case(s), issue reply letter to client and report result t...
- ...r client is a reputable Investment Bank with a collaborative culture. The Role: They are actively seeking a Complaint Management Analyst for a 6-month contract to support their Wealth Operations. Key Responsibilities : Serve as th...
- Responsibilities Investigate, manage, and resolve complaint cases receive from service centre and contact centre Detailed fact findings through different system, for instance, IVRS/call & visit recording/case management/imaging/MPF administration system Prepa...
- YF Life Insurance International Ltd. is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansio...
- 職責 負責戶外搬運工作 入職要求 能閱讀及書寫流利中文 薪酬 月入$21,500 - $25,700 (加班費另計) 工作時間 每月工作22天及每天工作10小時（1小時用膳時間除外），需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、產假、侍產假、初生嬰兒禮物、體育館、免費穿梭巴士 備註： －因工作需要，在八號或以上風球懸掛時及任何暴雨警告訊號下，各員工仍需要照常按更表上班，同時可獲發颱風交通津貼 (八號或以上) －超級一號 貨站乃「無煙...
HKD 21,500k - HKD 25,701k per month
Hong Kong Air Cargo Terminals Limited (Hactl) is one of the world’s leading air cargo terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust gro...- ...management industry. For further details about the PMSA, please visit website at Responsibilities Reporting to the Manager (Complaints and Enforcement), the appointee will be required to: Handle enquiries, complaints and conduct enforcement inspections properly...
- The client is a global prestigious MNC Insurance Group, is now seeking a new headcount for Senior Officer / AM - Complaint Management & Resolution (Life Insurance) (HKD32k – 42k) to join their team Responsibilities: Handle customer enquiries or complaints via...
- ...of price submissions are critical. Key Responsibilities Low-Latency Data Ingestion : Design and operate a multi-source feed handler architecture to ingest tick-level data from institutional market data providers, exchange direct feeds, and reference rate APIs. E...
- ...non-office hours and ad-hoc request during incident support. # Certifications (Preferred but not mandatory) GIAC Certified Incident Handler (GCIH) Certified Information Systems Security Professional (CISSP) CompTIA Security+ Certified Ethical Hacker (CEH)
- ...tor junior SOC analysts and share hunting methodologies with the team. Preferred Certifications: GIAC Certified Incident Handler (GCIH) GIAC Certified Forensic Analyst (GCFA) GIAC Threat Hunter (GCTH) Certified Information Systems Security Professional ...
- ...stic and international transport , packing, crating, and installation of artworks. Coordinate closely with internal teams, art handlers, warehouse operations, transportation partners, and external vendors. Ensure all shipments comply with customs requirements ,...
- ...eople with drive and ambition to become our next generation Loss Adjusters or to build on their career as a Loss Adjuster / Claims Handler. Here at Sedgwick, we have market leading programmes and market expertise to help individuals become the best in their chosen...Remote job
- ...l systems including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Generate change management requests & incident management tickets for Data Center facility ...
- ...id problem-solving by collaborating with internal teams (operations, brokerage, customer service) and external partners (airlines, handlers, vendors). # Ensure compliance and accuracy in documentation for customs, security, and dangerous goods regulations. # Deliver...
- ...ross Asia on behalf of our customers, and coordinate with many Cargo Terminal Operators (CTOs). We rely heavily on CTOs and ground handlers to ensure we can maximize our ability to sell and transport cargo. The efficiency of cargo movements relies heavily on strong guid...
- ...nd a good quality of work to be delivered & completed within the agreed SLA. • Handle internal and external customer inquiries/ complaints independently and escalate to Team Head timely. • Assist in preparing and consolidating the relevant data reports to Line Manag...
- ...isfaction by providing prompt and courteous services and establishing friendly rapport with residents Answer enquiries, handle complaints, provide local information and resolve problems requested from residents Provide clerical support and manage the Concierge cou...
- ...ce in the area of for price comparison and product evaluation Prepare regular reports for management review Investigate the complaints and propose remedial actions to Buyer Requirements: University graduate or above with relevant experience preferably in ...
- ...within the F&B / HORECA sector. • Manage client communications, including quotations, order processing, payment follow-ups, and complaint resolution. • Provide dedicated account servicing to maintain strong business relationships with existing customers. • Addres...
- ...ion counter and ensure services provided in professional manner Lead and guide the team to reslove guest special request, turn complaint into complement Respond to emergency situation, communicate with the management effective and efficiently with solution and re...
- ... site inspection to monitor the progress of maintenance works and provide recommendations for improvement Handle enquiries and complaints about maintenance works and provide appropriate solutions after investigation Manage contractors for works progress, quality a...
- ...sts in-person and being attentive to their needs throughout their stays Handle guests’ compliments, comments, observations and complaints in a timely and professional manner Assist to increase overall Guest Satisfaction Scores by reviewing operational issues and b...
- ...d prioritize jobs according to urgency and business needs. Receive and manage inbound customer requests, schedule changes, and complaints; record and resolve issues in the scheduling system. Monitor ongoing services and implement corrective actions to maintain ope...