...w looking for the right candidate to fill the following position:
Responsible for the general property management duties, handling complaints, liaison with owners and tenants, supervision of staff and contractors, arrange and attend regular meeting with IO/OC and an...
...central documentation hub for food / non-food teams
Support complaint logging and re-direction of complaint program
Support repor... ...cruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates ...
...ting assessments and preparing assessment reports for reported complaints and non-compliance cases
Other ad hoc duties as assigned
... ... to thrive in a collaborative team environment and effectively handle pressure situations
Proficiency in Microsoft Office (Excel,...
The successful candidate will enforce Deed of Mutual Covenant or Tenancy Agreement terms, handle requests and complaints from tenants and owners, perform day-to-day building management and inspection services, and oversee property maintenance, security and cleaning serv...
Your role
Provide expert knowledge support to Customer Officers and handle complex customer service enquiries
Resolve customer enquiries on the first contact through high level analytical problem solving, decision-making and judgment, and effective communication ...
...e that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the h... ...programs within the department
Effectively handle all guest complaints and implements long term solutions where possible. Follow up a...
Manager / Assistant Manager - Complaints Team, Corporate Affairs
Ref.: SFC/M/AM/CT/CA/240216
Duties & Responsibilities:
The Compla... ...nager of Complaints Team and will be primarily responsible for handling complaints of various natures, including intermediaries’ condu...
...nd ensure customer satisfaction
Take reservations and perform check-in and check-out services
Address customer concerns and complaints promptly and professionally
Supervise associates in their assigned job duties
Qualifications
Good communication and inte...
...esponding to guest enquires, questions and provide information
Update guest’s profiles for their personal data, preference and complaints
Ensure customer service standards is delivered and guest satisfaction is achieved
Qualifications
Good communication and ...
...s teams. Ensure the materials are accurately set up as per the requirements.
Assist in system enhancement testing (UAT/ Pilot)
Handle CS issues from banners and enquire from internal customer service team
Nurture long-term relationships with partners
Conduct ...
HKD 20k - HKD 25k per month
...l, and chat.
Provide accurate and helpful information about our products, services, pricing, and policies.
Address customer complaints and concerns with empathy and efficiency, striving to find satisfactory resolutions.
Provide support to management by identify...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
... details about the PMSA, please visit website at
Responsibilities
Reporting to the Manager (Complaints and Enforcement), the appointee will be required to:
handle enquiries, complaints and conduct enforcement inspections properly and timely;
collect and ana...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...024 office refit and refurbishment committee meetings
Support working environment and ESG improvement work streams
Manage and handle confidential documents, correspondences, records, and maintain an organized filing system.
Perform clerical duties which include...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
...nsibilities:
Responsible for Accounts Receivable functions
Reconcile & update the payment/AR ledger and prepare AR reports
Handle phone enquires and solve dispute cases by working with sales/ordering teams
Follow up and prepare the reminder letters to the ov...
...p and server operations both within the office and for users working from home, ensuring seamless connectivity and functionality.
~Handle user administration tasks, including setting up and maintaining accounts, granting appropriate access privileges, and ensuring data...
...ted from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collec...
Customer Services Coordinator
Responsibilities:
~Handle computer warranty/maintenance service;
~Coordinate service order and arrange engineer on-site support;
~Act as a communication channel between client, technical support team and logistic team on service issue...
...takeholder management, result driven and enjoy working in fast paced organization.
An open-minded self-starter with abilities to handle multiple projects under tight schedule.
Creative, adaptable, high learning agility, self- motivated.
Experience in Digital Ma...